A company is looking for a Desktop Support Specialist to provide technology support to employees.Key ResponsibilitiesProvide first level support for end users' technology-related issuesInstall and configure laptops and peripheral equipment according to standardsDocument technical procedures, solutions, and best practices for future referenceRequired Qualifications1 to 3 years of experience in a technology support roleExperience with Windows 10 / 11 and Mac OS requiredBasic understanding of TCP / IP protocol and basic network troubleshooting skillsWorking knowledge of Microsoft Office application suiteAbility to lift and move IT equipment as needed