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Desktop support manager Jobs in Anchorage, AK

Last updated: 8 hours ago
  • New!
Desktop Support / Help Desk / Technical Support : : Onsite in New York, NY

Desktop Support / Help Desk / Technical Support : : Onsite in New York, NY

DMS Vision IncAK, United States
Temporary
Quick Apply
Hi, Hope all is well, Please find the job description given below and let me know your interest.Position : Desktop Support / Help Desk / Technical Support <...Show moreLast updated: 8 hours ago
  • Promoted
Support Specialist

Support Specialist

Insight GlobalAnchorage, AK, US
Full-time
Windows desktop and / or server support.DNS (Domain Name Server) configuration.This individual provides onsite technical support to a specific business end-client that has existing service / support ag...Show moreLast updated: 2 days ago
  • Promoted
Product Support Supervisor

Product Support Supervisor

Pape DW IncAnchorage, AK, US
$88,000.00–$128,000.00 yearly
Full-time
DITCH WITCH WEST- ANCHORAGE, AK.Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to the...Show moreLast updated: 1 day ago
  • Promoted
IT Support Generalist

IT Support Generalist

Bering Straits Native Corporation (BSNC)Anchorage, AK, United States
Full-time
Exciting Opportunity for BSNC Shareholder / Descendants only • •.Bering Straits Native Corporation is currently seeking a qualified BSNC Shareholder or Descendent of a Shareholder to fill an IT Support...Show moreLast updated: 8 days ago
  • Promoted
  • New!
JOURNEYMAN ELECTRICIAN PROJECT SUPPORT

JOURNEYMAN ELECTRICIAN PROJECT SUPPORT

Trident SeafoodsAnchorage, AK, United States
Full-time
Trident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America.Trident is a privately held, 100 percent USA-owned company with primary seafood proc...Show moreLast updated: 17 hours ago
  • Promoted
Administrative Support Assistant

Administrative Support Assistant

T3W Business Solutions, Inc.Anchorage, AK, United States
$45,000.00–$49,500.00 yearly
Full-time
Woman-Owned Small Business with Headquarters located in San Diego, CA.It is our mission to help our clients develop strategies to optimize their use of space and resources resulting in maximum bene...Show moreLast updated: 2 days ago
  • Promoted
Heavy Equipment Product Support

Heavy Equipment Product Support

Construction Machinery Industrial, LLCAnchorage, AK, US
Full-time
Heavy Equipment Product Support.Compensation : Base Salary Plus Commissions.The Technicial Service Support / PSSR plays a pivotal role in maintaining and expanding customer relationships by delivering...Show moreLast updated: 1 day ago
  • Promoted
Linux Desktop & Devices Support Engineer

Linux Desktop & Devices Support Engineer

Canonical - JobsAnchorage, AK, US
Full-time
This is an opportunity for an Linux.Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products.If you have a...Show moreLast updated: 24 days ago
  • Promoted
Service Support - Busser

Service Support - Busser

Dave & BusterAnchorage, AK, United States
$11.73–$14.00 hourly
Full-time
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 4 days ago
  • Promoted
Support Peer Educator

Support Peer Educator

Cook Inlet Tribal Council IncAnchorage, AK, US
Part-time
Department : Youth Empowerment Services (YES).Reports To : Lead Facilitator and Trainor.The Peer Educator works in multiple CITC service area sites to teach the Strengthening to Our Youth curriculum....Show moreLast updated: 5 days ago
  • Promoted
Customer Support Agent

Customer Support Agent

Raise Up, BAC Transportation, Alaska Medical TransportationAnchorage, AK, United States
Full-time
The Customer Support Agent will provide customer service in person and on the phone, give product / service knowledge, schedule / confirm / collect reservations with a high level of accuracy and positivi...Show moreLast updated: 29 days ago
  • Promoted
Operations Support

Operations Support

Charlie's ProduceAnchorage, AK, United States
Full-time
Charlie's Produce - Who We Are : .Charlie's Produce is a privately owned wholesale produce company.We are the largest privately owned produce wholesaler on the West Coast, and we are growing.The secr...Show moreLast updated: 1 day ago
  • Promoted
Member Support Team -

Member Support Team -

The Alaska ClubAnchorage, AK, US
Full-time
Are you an outgoing, upbeat person who looks forward to helping others?.As part of the Member Support Team you must be energetic, able to multi-task, and address members concerns, always with a smi...Show moreLast updated: 3 days ago
Support Technician

Support Technician

Dave & Buster’s, Inc.Anchorage, AK
Part-time
Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 30+ days ago
  • Promoted
Medical Support

Medical Support

US NavyAnchorage, Alaska, US
Full-time
About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep them fit and ready to serve at the best of their abilities.They may : Assist Na...Show moreLast updated: 3 days ago
  • Promoted
Residential Support Staff - Chanlyut

Residential Support Staff - Chanlyut

Cook Inlet Tribal Council, Inc.Anchorage, AK, United States
COOK INLET TRIBAL COUNCIL, INC.Job Title : Residential Support Staff I / II.Department : Recovery & Re-entry Services.Reports To : Program Supervisor. The Residential Support Staff is a member of a multi...Show moreLast updated: 30+ days ago
RN Manager - Patriot Support

RN Manager - Patriot Support

Foundations for LivingANCHORAGE, Alaska, United States
RN Manager - Patriot Support - Join Our Team at North Star Behavioral Health.Holistic in nature, our treatment services are designed to address needs of the whole self to enhance the mind, strength...Show moreLast updated: 30+ days ago
Fully Remote - Client Support Manager

Fully Remote - Client Support Manager

AO Garcia AgencyEagle River, Alaska, United States, 99577
Remote
Full-time
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and ...Show moreLast updated: 4 days ago
Work From Home - Client Support Manager

Work From Home - Client Support Manager

Global Elite TexasEagle River, Alaska, United States, 99577
Remote
Full-time
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and ...Show moreLast updated: 5 days ago
Desktop Support / Help Desk / Technical Support : : Onsite in New York, NY

Desktop Support / Help Desk / Technical Support : : Onsite in New York, NY

DMS Vision IncAK, United States
8 hours ago
Job type
  • Temporary
  • Quick Apply
Job description

Hope all is well,

Please find the job description given below and let me know your interest.

Position : Desktop Support / Help Desk / Technical Support

Location : Onsite in 420 Lexington Avenue | Suite 2620 | New York, NY 10170 (Local candidate only)

Contract : 6+ Months Contract

Job Description : About the job

Job Responsibilities :

  • Provide top-tier customer service and technical support in person and through the Help Desk by responding to, following up on, and resolving user requests promptly.
  • Maintain and manage network devices, hardware, computers, and the VOIP phone system, ensuring systems are updated and configured properly.
  • Develop and refine IT processes and procedures to enhance the company's knowledge base and improve efficiency.
  • Oversee IT aspects of employee onboarding, including system setups, access configurations, and application-based support.
  • Support Mergers & Acquisitions (M&A) IT integrations, including email setups, phone systems, and equipment configurations.
  • Remain adaptable and flexible to evolving IT projects, responsibilities, and business needs.
  • Ensure compliance with quarterly KPIs, including :
  • First response time to tickets :
  • Completion of tickets within SLA timeframe : 94%
  • Quarterly audits of logins / users in IT systems
  • On-time completion of M&A responsibilities : 90%

Qualifications :

  • Bachelor's degree in IT or a related field (relevant experience considered).
  • 3-5 years of experience in a Help Desk or technical support role.
  • Availability for in-office support 4-5 days per week.
  • Strong customer service and communication skills, with a team-oriented mindset.
  • Proficiency in technical troubleshooting and attention to detail.
  • Experience with :
  • Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint)
  • O365 Admin portal, SharePoint, Azure, and process documentation
  • Network troubleshooting (experience with Fortinet preferred)
  • Windows OS, macOS, Android OS, and iOS
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Thanks & Regards

    Raveena Mourya

    US IT Recruiter, DMS Visions Inc

    972-325-9476 | dmsvisions.com /

    [email protected]

    4645 Avon Lane, Suite 210, Frisco, TX 75033

    linkedin.com / in / raveena-mourya-766314250