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Desktop support manager • chicago il
Desktop Support Analyst
PeopleCaddieChicago, ILDesktop Support Technician
Insight Hospital and Medical CenterChicago, IL- Promoted
Desktop Support Technician / CX Associate
RIT SolutionsChicago, IL, United StatesDesktop Engineer
Zone IT SolutionsChicago, IL, USCommunity Support Team Case Manager
Pillars Community HealthBerwyn, IL, USADesktop Support Associate
LancesoftChicago, IL, USDesktop Support Engineer
MMD ServicesChicago, IL, USHouse Manager with Meal Prep Support
Sage HausChicago, Illinois, United StatesProduct Support Manager
TransUnion LLCChicago, Illinois- Promoted
Preconstruction Manager - Design Management Support
Colliers Engineering & DesignChicago, IL, United States- Promoted
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Rebecca Everlene Trust CompanyChicago, IL, United StatesSupport Services Manager
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IPG DXTRAChicago, IL, United StatesWork From Home - Client Support Manager
Global Elite TexasBerwyn, Illinois, United States, 60402- Promoted
Desktop Support Technician
Ovation Workplace Services IncCicero, IL, USManager of Operations Support - APS Mobilizations
ABM IndustriesChicago, IL, USAdministrative Support
REAL 10 LLCChicago, IL, US- Promoted
Support Administrator (Office and Administrative Support)
Circle K Stores Inc.Chicago, IL, US- Promoted
Manager Turbine Support
Constellation EnergyBerwyn, IL, United StatesThe average salary range is between $ 42,900 and $ 142,125 year , with the average salary hovering around $ 73,950 year .
- vascular surgeon (from $ 325,000 to $ 525,000 year)
- private banker (from $ 54,250 to $ 500,000 year)
- orthopedic surgeon (from $ 43,750 to $ 437,500 year)
- dermatologist (from $ 50,000 to $ 437,500 year)
- interventional radiologist (from $ 108,144 to $ 431,853 year)
- diagnostic radiologist (from $ 24,000 to $ 418,650 year)
- emergency medicine physician (from $ 49,482 to $ 395,500 year)
- surgeon (from $ 40,000 to $ 385,000 year)
- human resource consultant (from $ 92,500 to $ 375,000 year)
- human resources consultant (from $ 92,500 to $ 375,000 year)
The average salary range is between $ 72,450 and $ 139,880 year , with the average salary hovering around $ 95,000 year .
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Desktop Support Analyst
PeopleCaddieChicago, IL- Full-time
Job Description:
Title: Desktop Support Technician / Customer Experience (CX) Associate
Location: Chicago Loop (100% Onsite)
Engagement: Jan 12, 2026 – Jul 10, 2026
Type: W2 or C2C
Rate: $45-$52
We are seeking a Desktop Support Technician / CX Associate to provide high-touch, onsite IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first onsite responder and plays a key role in delivering a positive, professional end-user experience.
Responsibilities
- Walk-up and desk-side IT support
- Troubleshoot Windows 10, Office 365, and SharePoint issues
- Laptop hardware repair, imaging, and software installs
- End-to-end ticket ownership using ServiceNow or Remedy
- Support printers, copiers, conference rooms, and video conferencing
- Asset tracking and inventory management
- Participate in major incident calls and escalation processes
- Support internal meetings, events, and conferences
- Routine maintenance of IT spaces, equipment, and on-site inventory
- Clear communication, proactive updates, and ownership through resolution
Required Qualifications
- 1–3 years of desktop or end-user support experience
- Strong Windows and Microsoft Office skills
- Ticketing system experience (ServiceNow or Remedy preferred)
- Hands-on laptop hardware troubleshooting
- Comfortable supporting executives and billable professionals
- Strong communication, organizational, and customer-service skills
Nice to Have
- Large corporate or professional services environment experience
- MSP background
- iOS and Android support exposure
Not a Fit If You Are
- Seeking remote or hybrid work
- Coming strictly from call-center or phone-only support
- Uncomfortable with face-to-face user interaction
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