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Desktop support specialist Jobs in Chicago, IL

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Desktop support specialist • chicago il

Last updated: 10 hours ago
Desktop Support Analyst

Desktop Support Analyst

PeopleCaddieChicago, IL
Full-time
Desktop Support Technician / Customer Experience (CX) Associate.Desktop Support Technician / CX Associate.IT support in a fast-paced professional services environment.This is an internal enablement...Show moreLast updated: 30+ days ago
  • Promoted
Desktop Support Technician / CX Associate

Desktop Support Technician / CX Associate

RIT SolutionsChicago, IL, United States
Full-time
Desktop Support Technician / CX Associate.Location: Chicago, IL 100% onsite (Chicago Loop, Grant Thornton Tower).When submitting - send the candidates mother's maiden name for candidate tracking.On...Show moreLast updated: 5 days ago
Desktop Engineer

Desktop Engineer

Zone IT SolutionsChicago, IL, US
Full-time
Quick Apply
Zone IT Solutions is seeking a skilled Desktop Engineer.In this role, you will be responsible for providing comprehensive desktop support, including the installation, configuration, and troubleshoo...Show moreLast updated: 30+ days ago
  • Promoted
Legal Support Specialist

Legal Support Specialist

Equity ResidentialChicago, IL, United States
Full-time
Reporting to the Senior Manager, the candidate works alongside other members of the Legal Services team in the day-to-day management of legal issues associated with the ownership and operation of t...Show moreLast updated: 3 days ago
  • Promoted
Marketing Support Specialist

Marketing Support Specialist

S&C ElectricChicago, IL, United States
Full-time
As an S&C Electric team member, you'll work on projects that have real-world impact.You'll help transform the grid for resilient and reliable power worldwide.S&C has more than a 100-year history of...Show moreLast updated: 5 days ago
Desktop Support Associate

Desktop Support Associate

LancesoftChicago, IL, US
Full-time
Quick Apply
Identifies, researches, resolves, and responds to a high volume of simple to moderately complex issues or questions received from internal and external customers.Experience with Data Migration and ...Show moreLast updated: 30+ days ago
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Desktop Support JOB Training Program

Desktop Support JOB Training Program

Year Up UnitedChicago, IL, United States
Full-time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and persona...Show moreLast updated: 3 days ago
Customer Support Specialist

Customer Support Specialist

Sonoma Construction, LLCChicago, IL, United States
Full-time
Job Overview We are looking for a Customer Support Specialist for our team.You should be excellent in verbal and written communication skills for this role.You will be expected to have a thorough k...Show moreLast updated: 30+ days ago
Peer Support Specialist

Peer Support Specialist

SELF THEORY LLCChicago, IL, US
Full-time
The Peer Support Worker is responsible for providing guidance to individuals and families within the community.The PSW will serve as a role model, mentor, advocate, and motivator to individuals and...Show moreLast updated: 30+ days ago
Production Support Specialist

Production Support Specialist

Inspiration CorporationChicago, IL, US
Part-time
Quick Apply
Production Support Specialist Department: Restaurant Operations Reports to: Restaurant Chef FL...Show moreLast updated: 30+ days ago
Underwriting Support Specialist

Underwriting Support Specialist

Markel Service Inc.Chicago IL
Full-time
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.The work we do at Markel gives people the confidence to move forward and seize opp...Show moreLast updated: 12 days ago
Desktop Support Engineer

Desktop Support Engineer

MMD ServicesChicago, IL, US
Full-time
One of the world’s largest manufacturing companies, a provider of consumer and commercial products with offices located internationally, is searching for an IT Support Engineer to join them immedia...Show moreLast updated: 30+ days ago
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Transitional Support Specialist

Transitional Support Specialist

UCP Seguin of Greater ChicagoCicero, IL, USA
Full-time
Quick Apply
Transitional Support Specialist.The Transitional Support Specialist (TSS) provides direct support, personal care, and skill-building assistance to individuals with developmental and other disabilit...Show moreLast updated: 13 hours ago
Customer Support Specialist

Customer Support Specialist

AwardSpringChicago, Illinois, United States
Full-time
AwardSpring is a growing Software as a Service (SaaS) company that partners with colleges and foundations to help them streamline scholarship management, helping students apply for and receive scho...Show moreLast updated: 23 days ago
  • Promoted
Litigation Support Specialist

Litigation Support Specialist

Smith Clinesmith LLPChicago, IL, United States
Full-time
As a Litigation Support Specialist, you will play a vital role in managing and organizing all client data and legal documents throughout litigation proceedings.This position requires exceptional or...Show moreLast updated: 3 days ago
Technical Support Specialist

Technical Support Specialist

Next Step Systems – Recruiters for Information Technology Jobs Top IT Recruiting FirmChicago, IL, USA
Full-time
Technical Support Specialist, Chicago, IL.The Technical Support Specialist is primarily responsible for first-line support to firm users and any guests to the office.This position works hard to giv...Show moreLast updated: 30+ days ago
Youth Support Specialist

Youth Support Specialist

THE BLOCChicago, IL, US
Full-time
Youth Services Specialist Job Description.The Bloc envisions a Chicago where every young person has the tools needed to be the champion of their own life.To achieve this in our community, we cultiv...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Desktop Support Technician

Desktop Support Technician

Ovation Workplace Services IncCicero, IL, United States
Full-time
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, soft...Show moreLast updated: 10 hours ago
  • Promoted
Employment Support Specialist

Employment Support Specialist

ThresholdsChicago, IL, United States
Full-time
Are you passionate about helping individuals find and sustain employment? As an Employment Support Specialist, you will help people experiencing mental illness make progress toward employment goals...Show moreLast updated: 5 days ago
People also ask
Desktop Support Analyst

Desktop Support Analyst

PeopleCaddieChicago, IL
30+ days ago
Job type
  • Full-time
Job description

Job Description:

Title: Desktop Support Technician / Customer Experience (CX) Associate

Location: Chicago Loop (100% Onsite)

Engagement: Jan 12, 2026 – Jul 10, 2026

Type: W2 or C2C

Rate: $45-$52

We are seeking a Desktop Support Technician / CX Associate to provide high-touch, onsite IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first onsite responder and plays a key role in delivering a positive, professional end-user experience.

Responsibilities

  • Walk-up and desk-side IT support
  • Troubleshoot Windows 10, Office 365, and SharePoint issues
  • Laptop hardware repair, imaging, and software installs
  • End-to-end ticket ownership using ServiceNow or Remedy
  • Support printers, copiers, conference rooms, and video conferencing
  • Asset tracking and inventory management
  • Participate in major incident calls and escalation processes
  • Support internal meetings, events, and conferences
  • Routine maintenance of IT spaces, equipment, and on-site inventory
  • Clear communication, proactive updates, and ownership through resolution

Required Qualifications

  • 1–3 years of desktop or end-user support experience
  • Strong Windows and Microsoft Office skills
  • Ticketing system experience (ServiceNow or Remedy preferred)
  • Hands-on laptop hardware troubleshooting
  • Comfortable supporting executives and billable professionals
  • Strong communication, organizational, and customer-service skills

Nice to Have

  • Large corporate or professional services environment experience
  • MSP background
  • iOS and Android support exposure

Not a Fit If You Are

  • Seeking remote or hybrid work
  • Coming strictly from call-center or phone-only support
  • Uncomfortable with face-to-face user interaction

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