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Desktop support technician Jobs in St Petersburg, FL

Last updated: 1 day ago
Desktop Support - St Pete's FL

Desktop Support - St Pete's FL

SitusAMCSt. Petersburg, FL, US
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers.Whether you’re a real estate veteran, a passionate technologist, or looking to ...Show moreLast updated: 30+ days ago
  • Promoted
Pharmacy Support Technician (Experience Required) - Remote Call Center Rep

Pharmacy Support Technician (Experience Required) - Remote Call Center Rep

IQVIA INC (US10)St Petersburg, FL, United States
$18.00 hourly
Remote
Full-time +1
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get ...Show moreLast updated: 5 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

NuvisionSaint Petersburg, FL, US
Full-time
Are you passionate about creating exceptional customer experiences while driving business growth? Were currently hiring a full-time. Customer Support Representative.As a Customer Support Representat...Show moreLast updated: 9 days ago
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AUTOMOTIVE TECHNICIAN

AUTOMOTIVE TECHNICIAN

GoodyearFL, United States
Full-time
Goodyear - Brooksville, FL [Automotive Mechanic / Auto Technician] As an Automotive Technician at Goodyear, you'll : Professionally inspect, diagnose and repair tire and conduct automotive services;...Show moreLast updated: 4 days ago
IS Analyst - Front Office Desktop Support

IS Analyst - Front Office Desktop Support

F1114 Franklin Templeton Companies, LLCSt. Petersburg, Florida, United States of America
Full-time
At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset manag...Show moreLast updated: 30+ days ago
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CUSTOMER SERVICE - DONOR SUPPORT TECHNICIAN

CUSTOMER SERVICE - DONOR SUPPORT TECHNICIAN

CSL PlasmaPinellas Park, FL, United States
Full-time
Responsible for preparing the donor, donor area and equipment for the pheresis processors.You will report to the Assistant Center Manager. Prepares the autopheresis machine for the pheresis process....Show moreLast updated: 4 days ago
Desktop Support Technician

Desktop Support Technician

The Computer MerchantSt. Petersburgh, FL
$24.00–$30.00 hourly
This position provides second and third level support in a customer-centric environment to ensure that service levels are achieved. Responsible for monitoring the daily operations of the hardware se...Show moreLast updated: 30+ days ago
Customer Service - Donor Support Technician

Customer Service - Donor Support Technician

CSLAmericas, US, FL, Pinellas Park 139, CSL Plasma
Full-time
Prepares the autopheresis machine for the pheresis process.Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.Disconnects the dono...Show moreLast updated: 30+ days ago
  • Promoted
Peer Support Specialist

Peer Support Specialist

Westcare Foundation, Inc.Pinellas Park, FL, United States
$15.00 hourly
Full-time
Pinellas Park - 8800 49 N 403 - Pinellas Park, FL.Person in this position is someone that has direct lived experiences with substance abuse and has exhibited success in sustaining a crime and drug-...Show moreLast updated: 28 days ago
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Manager, Technical Support

Manager, Technical Support

VacoSt. Petersburg, Florida, United States
$40.00–$50.00 hourly
Full-time
This role is responsible for leading the technical support team, which includes : Network and application support utilizing monitoring tools and applications, motivating technicians, observing and c...Show moreLast updated: 30+ days ago
  • Promoted
Maintenance Technician

Maintenance Technician

Domino'sSt. Petersburg, Florida, USA
$32.00 hourly
Full-time
Shift : 3am1 : 30pm Tuesday Wednesday Thursday Friday.Dominos Supply Chain Center is seeking a Maintenance Technician to join the team. This position requires the technical skills to design ...Show moreLast updated: 9 days ago
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Explore support near

Explore support near

Wyndy LLCPinellas Park, FL, United States
Full-time
Support Specialist : Provide assistance and guidance to individuals in need of support.Offer expertise and knowledge in various domains to address concerns and enhance well-being.Collaborate with di...Show moreLast updated: 4 days ago
  • Promoted
PHARMACY TECHNICIAN

PHARMACY TECHNICIAN

HCA Florida Northside HospitalKenneth City, FL, United States
Part-time
Do you want to join an organization that invests in you as a(an) Pharmacy Technician? At HCA Florida Northside Hospital, you come first. HCA Healthcare has committed up to $300 million in programs t...Show moreLast updated: 4 days ago
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Client Support Specialist

Client Support Specialist

Zelis Healthcare, LLCSt. Petersburg, FL, United States
Full-time
The Client Support Specialist (CSS) serves as a point of contact for Zelis customers who are live in ZAPP.The CSS is responsible for providing best in class support and management to the strategic ...Show moreLast updated: 30+ days ago
  • Promoted
Desktop Support Technician

Desktop Support Technician

The Computer Merchant, LTD.Saint Petersburg, FL, US
Full-time
Years of Desktop Support in Windows Environment.Show moreLast updated: 1 day ago
  • Promoted
Client Support Specialist

Client Support Specialist

Zelis HealthcareSt Petersburg, FL, United States
Full-time
The Client Support Specialist (CSS) serves as a point of contact for Zelis customers who are live in ZAPP.The CSS is responsible for providing best in class support and management to the strategic ...Show moreLast updated: 4 days ago
  • Promoted
Desktop Support Specialist

Desktop Support Specialist

Noblesoft TechnologiesEscambia County, Florida, USA
Full-time
To provide support for on call escalations and doing root cause analysis of given issue.To independently resolve tickets within agreed SLA of ticket volume and time. To adhere to quality standards r...Show moreLast updated: 21 days ago
  • Promoted
CUSTOMER SUPPORT TECHNICIAN - WORK FROM HOME

CUSTOMER SUPPORT TECHNICIAN - WORK FROM HOME

NationBuilderFL, United States
$54,080.00 yearly
Remote
Full-time
Customer Service / Fully Remote] - Anywhere in U.As a Customer Support Technician you'll : Help customers resolve their technical issues over the phone, email and messenger; Provide a world-class su...Show moreLast updated: 2 days ago
Hybrid Desktop Background / Social Media Investigator for Intelligence Unit

Hybrid Desktop Background / Social Media Investigator for Intelligence Unit

Command InvestigationsFL, US
Full-time
Quick Apply
Command is seeking Full-Time, entry level Background / Social Media Investigator, who will conduct detailed and in-depth background and social media investigations through online research using priva...Show moreLast updated: 30+ days ago
Desktop Support - St Pete's FL

Desktop Support - St Pete's FL

SitusAMCSt. Petersburg, FL, US
30+ days ago
Job description

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This role provides technical and troubleshooting assistance related to computer hardware and software, mobile devices, printers, and desktops. Working in a corporate environment, these professionals must be great communicators and translate their technical knowledge into actionable direction. This position is responsible for handling all issue that are escalated. This position will also assist in the implementation of companywide projects as needed.

Essential Job Functions :

  • Escalate problems to higher level tier groups as required or to supervisor.
  • Using service desk software to record, track and document the problem solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
  • Apply company approved diagnostic utilities to aid in troubleshooting
  • Access FAQ resources on the Internet / Intranet to aid in problem resolution
  • Perform trouble resolution fixes remotely or in person, including installing and upgrading software, installing hardware, and configuring systems and applications
  • Perform preventative maintenance, including checking and cleaning of end user devices, and non-end user IT equip
  • Test fixes to ensure problem has been adequately resolved
  • Perform post-resolution follow ups with end user and team members as required
  • Alert management to emerging trends in incidents
  • Assist in software releases and roll-outs according to Change Management best practices
  • Adhere to site audit responsibility policies and procedures
  • Monitor service desk system for incoming requests and resolve or escalate accordingly
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware; desktops, laptops, printers, and other peripheral device issues
  • Responds to queries either in person, via email or over the phone; guide end users / clients through problem-solving process, follow up with users to ensure issue has been resolved.
  • Responsibly handle confidential data
  • Continuously improve upon technical skills sets within assigned areas of expertise
  • Assist in training of tier I support staff and in their day to day operations as needed
  • Assist in various projects assignment by management
  • Participate in company and department provided training
  • Other activities as may be assigned by your manager

Qualifications / Requirements :

  • High School Diploma or G.E.D or equivalent combination of education and experience
  • Intermediate-level support staff with 2-4 years of relevant experience
  • Knowledge of advanced computer hardware, including desktops, laptops, smartphones, and end user facing network configurations
  • Experience with Microsoft Client Operating Systems
  • Extensive application support experience with Microsoft Office suites and Office365 Applications
  • Working knowledge of software and hardware diagnostic tools
  • Exceptional written and oral communication skills and customer service mentality
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
  • Strong documentation skills and a willingness to assist with documentation
  • Proficient in basic network fundamentals
  • Self-Starter with ability to work as part of a team and individually as required by specific project needs
  • Excellent time management skills and the ability to prioritize
  • Possess the traits of having patience, being thorough and innovative
  • Flexibility to work as needed according to business needs. This may include nights, weekends, and overtime work
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
  • The ideal candidate should be dependable with an excellent attendance record, work well in a “Team Environment”, be cooperative and respectful
  • Ability to work independently with minimal supervision
  • Ability to conduct research into a wide range of computing issues is required
  • Ability to absorb and retain information quickly
  • Ability to present ideas in user-friendly, business-friendly, and technical language
  • Highly self-motivated and directed
  • Keen attention to detail
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment
  • Must be able to physically to handle and set up technology equipment. Can require lifting to 50lbs.
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