Detention officer Jobs in San Bernardino, CA

Description

JOB SUMMARY :

Under supervision, responsible for protecting guests, employees and company assets by monitoring and patrolling the Santa Cruz Seaside Company facilities, anticipating potential incidents. Performs public relations duties and acts as an information source for guests.

UNIQUE JOB REQUIREMENTS :

Works rotating shifts 24 hour, 7 day a week operation. Officers must be at least 18 years of age and pass a suitability assessment prior to hire. Wears departmental approved shoes and company provided uniform, safety equipment including body armor, baton, pepper spray, handcuffs, flashlight and radio. All officers must be willing to fill any assignment based on needs and requirements. Must provide excellent guest service. Trainee level : Completes 120 hours : orientation, In Service Training, job shadowing and pass written verbal and performance tests, possess CPR, AED and First Aid certificate and obtains a guard card. Officer level : Must have completed training and serves as a seasonal solo security officer. Overtime required. Must be able to maintain confidentiality.

JOB TASKS (IN ORDER OF IMPORTANCE) :

• Protect guests and company assets in a professional and friendly manner.
• Patrol and inspect assigned areas by foot, bicycle, vehicle or Segway checking for suspicious or unusual conditions.
• Recognize potential and existing problems and take rapid, calm and appropriate action.
• Pursue, apprehend, detain and arrest suspects, as directed.
• Perform public relations duties and act as an information source for guests; provide friendly and helpful guest service.
• Manage large crowds in a firm and friendly manner.
• Respond to calls from any area of the company.
• May be required to restrain, detain and arrest potentially violent persons.
• Provide first aid, CPR and use an AED as needed.
• Bring lost children to meeting points and reunite them with their legal guardians.
• Transport and protect cash and pick up, document and deliver cash.
• Conduct and complete incident investigation and other written reports.
• Assist and cooperate with local law enforcement agencies in difficult, potentially violent situations.
• Stand watch in observation and at Boardwalk entrances.
• Escort and protect company employees and guests and accompany them to vehicles or other locations as required.
• Operate a computer to complete records and complete comprehensive and accurate reports.
• Operate electronic access control and CCTV systems.
• Attend training and briefing sessions.
• May operate motor vehicles.
• May interview witnesses and victims of crime and search for physical evidence.
• Maintain confidentiality.
• Crime prevention, preserve and report criminal behavior.
• Perform other duties as assigned to maintain the department and the company assets.

Note : these positions work 4 / 10 shifts, as assigned

RELATIONSHIPS INTERNAL :

Interacts with all levels of Santa Cruz Seaside Company employees.

RELATIONSHIPS EXTERNAL :

Interacts with guests and representatives of law enforcement agencies.

TRAINING AND EXPERIENCE :

Minimum of one year experience working with the public for Security Officer Trainee. Some law enforcement knowledge desirable. Admin. of Justice classes helpful. Priority for Police Academy graduates. Hired at Security Officer level depending on experience and completion of requirements identified in distinguishing characteristics.

KNOWLEDGE, SKILLS, AND ABILITIES :

situations with potential violence.

periods.

PHYSICAL REQUIREMENTS :

LICENSES AND INSURANCE :

Possess and maintain a valid U.S.Driver's license with DMV printout required. After hire must complete First Aid, AED and CPR certification. Officer Baton and Chemical Agent Certifications. Must meet current BSIS requirements for Security Guard Certification within 30 days of hire to obtain and maintain a State Security Guard License.

TESTING :

Eye exam (which includes a color perception test) and writing test. Must pass a pre-hire suitability assessment which includes extensive testing.

criminal background check

Proof of valid CA Drivers License / Clean DMV printout

signed privacy and confidentiality policy

on-duty meal period

REPORTS TO :

Security Manager, Security Supervisor, Security Lead / FTO

SUPERVISES DIRECTLY :

N / A

SUPERVISES THROUGH SUBORDINATES :

N / A

APPROVED : 2 / 7 / 1994

REVISED : 11-19-2015

REVIEWED : 11-19-2015