Digital account manager Jobs in USA

Digital Seller

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

The F5 Digital Sales organization is strategically positioned with an opportunity to be a tremendous revenue growth engine for the company. This role is at the forefront of establishing cutting-edge opportunistic sales motions using AI and automation, digital marketing and big data and analytics to drive impactful demand response and targeted sales coverage.

We are looking for a customer obsessed, experienced Digital Seller to join our growing sales team! In this role, you will be a highly motivated self-starter responsible for achieving assigned sales goals and for the overall sales strategies and results in your allocated territory. You will be responsible for the full sales cycle of F5 solutions, products, and services by effectively turning prospects into satisfied repeat customers through efficient use of all F5 direct and major channel partner resources.

You will effectively sell F5's products and solutions using technical, organizational and customer knowledge to influence customers and assist them in applying the products/services to their needs resulting in incremental revenue generation.

What You'll Do

• Actively and continuously seek out new sales opportunities. Utilize market and industry research, as well as stay updated on relevant trends, to effectively identify and prospect potential customers.
• Conduct thorough research on potential customers and accounts to gather relevant information. Utilize customer research to adopt a consultative approach in sales engagements. Tailor engagement to actively understand and address the specific needs and challenges of potential customers. Employ effective questioning techniques and actively listen to customer feedback to provide valuable solutions that align with their requirements and drive meaningful engagement.
• Collaborate with channel partners, such as resellers or distributors, to expand the reach of the F5 offerings.
• Effectively prioritize and manage a high volume of accounts to maximize sales opportunities. Strategically allocate time and resources to focus on high-potential accounts and deals, ensuring efficient use of time and driving revenue growth.
• Take ownership of open deals and proactively follow up with customers to drive them towards closure. Collaborate with cross-functional teams, including solution engineers, specialists, and partner representatives, to address customer needs, overcome obstacles, and provide meaningful solutions. Ensure a seamless and coordinated sales process that leads to successful deal closures.
• Continuously analyze customer accounts and their existing solutions to identify opportunities for upselling and cross-selling. Maintain regular contact with customers and fostering strong relationships by engaging with customers to understand their evolving needs and pain points, and effectively position F5 offerings that align with their requirements. Collaborate with internal teams to develop compelling upsell and cross-sell strategies that drive revenue growth while delivering added value to customers.
• Review deals pipeline stages and status with weekly updates with management team. Regularly update and maintain pipeline transparency in the CRM system, providing detailed and accurate information for weekly sales forecasting.

Who You Are

• Possess a hunter mindset with a proactive and driven approach to seek out and capitalize on sales opportunities. Display a tenacious attitude and a self-motivated nature to achieve sales targets.
• Proficiency in researching potential customers and accounts to gather relevant information, such as trends, business needs and pain points, to personal
• Excellent verbal and written communication skills to deliver compelling engagements, actively listen to customer needs, and build strong relationships through follow-up calls and ongoing customer engagement.
• Ability to maintain strong customer relationships by providing exceptional customer service, addressing concerns, and identifying opportunities for upselling and cross-selling
• Strong drive to achieve sales targets and quotas, with the ability to effectively manage the sales pipeline, prioritize activities, and close sales deals in a timely manner.
• Experience and aptitude for working with channel partners, such as resellers or integration partners, to drive sales growth and mutually beneficial partnerships.
• Proficient in maintaining accurate and up-to-date records of sales activities, customer interactions, and sales forecasts in the CRM system specific.
• Ability to adapt to the dynamic and evolving nature of the industry, handle rejection, and remain persistent in pursuing sales opportunities.

Qualifications

• Showcase 0-2 years proven Account management/Sales experience
• Hold a BA/BS or equivalent experience required
• Consistent achievement of forecasted revenue targets and sales quotas
• Hunter mentality
• Proven history in generating new business and managing a sales engagement
• Familiarity with the software industry or experience selling software products is a plus
• Channel Sales Experience is a plus

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is $60,000$70,000, with a variable, commission-based component that supports total earnings of $75,000 to $120,000 or more upon meeting and/or exceeding quota attainment. This role is structured with a 50/50 pay mix, combining a strong base salary with meaningful performance-based upside. Base salary and level will be determined based on qualifications and experience. In addition, all full-time employees are offered a highly competitive benefits package comprised of Health, Wellness, PTO, 401(k), and more.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.