Director Jobs in Colorado Springs, CO

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission : facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Director, Retirement Income , you will be primarily leading the Retirement Income teams who support USAA members with annuities and other retirement income products.

This role will direct multiple teams of Retirement Income Specialists who are responsible for providing appropriate solutions to our members. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts. Maintains compliance with policies, procedures, and regulatory requirements.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX; Phoenix, AZ; Tampa, FL; Colorado Springs, CO or Plano, TX. Relocation assistance is not available for this position.

What you'll do :

• Manages and develops a team of Retirement managers, Sales / Solutions Consultants and / or Process Owners to build leadership skills, improve coaching effectiveness, and / or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Retirement Income areas.
• Provides research and analysis on strategic initiatives and makes recommendations.
• Analyzes existing workflow and processes by organizing and integrating resources and systems for Retirement Income areas.
• Implements changes to promote efficient and effective operations Retirement Income.
• Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process and productivity improvements with Retirement Income.
• Develops, processes and performance standards for Retirement Income.
• Removes obstacles and champion’s change.
• Ensures appropriate coordination and implementation of Life Company specific programs, projects, and initiatives.
• Fulfills the responsibilities of a securities principal as appropriate : In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have :

What sets you apart :

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer :

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is : $114,080 - $218,030.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.