Director of customer service Jobs in Baltimore, MD
Last updated: 17 hours ago
Job Title : Director of Operations.Company : GMS (Annapolis, MD-based HVAC and Mechanical Services Provider).GMS is seeking a results-driven Director of Operations to oversee all facets of our operat...Show moreLast updated: 6 days ago
OysterLink is the go-to website for sourcing top-tier jobs in the hospitality industry.We’re looking for a strategic and experienced.
Woodberry Kitchen & Artifact Coffee.If you have a passion for le...Show moreLast updated: 1 day ago
Director of Sales Responsibilities include, but are not limited to : .Sales and Business Development.Visit and court potential clients to increase awareness and exposure for the district.Target conve...Show moreLast updated: 14 days ago
Salary up to $125,000 per year, with potential flexibility based on experience.Terrific Director of Development position with a Catholic education institution in the Washington, D.K-8 education in ...Show moreLast updated: 1 day ago
Our client : a family-owned industrial food manufacturer looking for strategic leadership, as they embark on a 175k sq ft expansion of their flagship facility.
Food manufacturing background preferred...Show moreLast updated: 17 days ago
Relocations options ban be discussed • •.We are looking for a Sales Director willing to lead all sales strategies in order to achieve the company's revenue goals! A person that is align with our core...Show moreLast updated: 15 days ago
The Health Behavior & Society is currently seeking to hire a.SPARC Women's Center in Baltimore, MD.SPARC is a holistic, harm reduction center that provides services through its drop-in Center and m...Show moreLast updated: 8 days ago
Regular business hours and once a month to meet with weekend and Night shift staff.Actual compensation offered will vary based on factors including applicable licenses, certifications, education, e...Show moreLast updated: 6 days ago
We are seeking a dynamic and experienced Director of Deconstruction to lead our deconstruction team.The Director will be responsible for the operational and financial success of the Deconstruction ...Show moreLast updated: 17 hours ago
Excellent opportunity for an experienced RN to supplement income and hours in a rapidly growing home care setting • •.Assisting Hands of Annapolis strives to offer our clients personalized non-.Assis...Show moreLast updated: 2 days ago
A full-service real estate investment, development, and management firm with a diverse portfolio throughout the Mid-Atlantic region spanning residential, industrial, office, mixed-use, and land dev...Show moreLast updated: 20 days ago
A company is looking for a Director of Customer Success.Key ResponsibilitiesPresent solutions to key clients in the programmatic ecosystemMaintain awareness of client needs and opportunities for ex...Show moreLast updated: 18 days ago
When we say “our community” we mean it.UMMC Midtown Campus, one of two campuses of the University of Maryland Medical Center, has had a long history of working to keep our community hea...Show moreLast updated: 30+ days ago
We have recently partnered with a CPA firm in Towson, MD to provide them with a Senior Tax Manager.Please review the description below and let us know if you are interested.Prioritized Must Have Sk...Show moreLast updated: 18 hours ago
Under the leadership of the Chief Legal Officer, the Office of Legal Counsel provides cost-effective, high-quality, creative, and proactive legal problem solving.
The Office supports the Baltimore C...Show moreLast updated: 30+ days ago
CSP has been retained by a well-established, reputable real estate firm looking for a Director of Leasing.This individual will be responsible for overseeing the day-to-day tasks and performance of ...Show moreLast updated: 14 days ago
We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written.
Job will entail answering and responding to both...Show moreLast updated: 3 days ago
- Promoted
DIRECTOR OF OPERATIONS
Crete UnitedMD, United StatesFull-time
- Promoted
Director of Operations
OysterLinkBaltimore, MD, United StatesFull-time
- Promoted
Director of Sales
The Cordish CompaniesBaltimore, MD, US$60,000.00 yearly
Full-time
- Promoted
Director of Development
BridgePoint AssociatesBaltimore, MD, United States$125,000.00 yearly
Full-time
- Promoted
Director of Safety
The Williams CompanyGwynn Oak, MD, United States We are conducting a search for a Director of Safety for a multiple-plant food / beverage manufacturer in Maryland.Candidates should have Environmental, Health, and Safety experience.The Company has a...Show moreLast updated: 27 days ago
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Director of Maintenance
Direct Recruiters, Inc.Baltimore, MD, United StatesFull-time
- Promoted
Director of Sales
Talent HarborGlen Burnie, MD, United StatesFull-time
- Promoted
Director of Services
Johns Hopkins UniversityBaltimore, MD, United States$55,800.00–$97,600.00 yearly
- Promoted
Director of Pharmacy
AscensionBaltimore, MD, United States$129,022.00–$212,929.00 yearly
Full-time
- Promoted
- New!
Director of Deconstruction
Second Chance IncBaltimore, MD, USFull-time
- Promoted
DIRECTOR OF NURSING
Assisting HandsMD, United States$40.00–$45.00 hourly
Full-time
- Promoted
Director of Development
Harrison Group, Inc.Baltimore, MD, United StatesFull-time
- Promoted
Director of Operations
MileOne AutogroupBaltimore, MD, United States MileOne Autogroup, the leading privately-held automotive dealership group in the Northeast, is currently hiring a Director of Operations due to the retirement of a 35 year employee.The division, He...Show moreLast updated: 27 days ago
- Promoted
Director of Customer Success
VirtualVocationsBaltimore, Maryland, United StatesFull-time
- Promoted
Director of Nursing
University of Maryland Medical SystemBaltimore, MD, US$120,000.00–$160,000.00 yearly
Full-time
- Promoted
- New!
Director of Compliance
RelevanteTowson, MD, US$165,000.00 yearly
Permanent
- Promoted
Director of Litigation
Baltimore City Public SchoolsBaltimore, MD, United States$155,809.00 yearly
- Promoted
Director of Leasing
Chesapeake Search Partnersbaltimore, MD, United StatesFull-time
- Promoted
CUSTOMER SERVICE
Professional Moving & StorageMD, United StatesFull-time
DIRECTOR OF OPERATIONS
Crete UnitedMD, United States6 days ago
Job type
- Full-time
Job descriptionCollaborate with Senior Leadership : Work closely with the Director of Service, Sales and Marketing Director, Finance Manager, HR / Office Manager, and Field Operations Manager to align operational goals with company objectives. Project Management : Ensure projects are completed on time, within scope, and on budget. Service Excellence : Optimize service delivery and client satisfaction. Estimating and Pricing : Supervise estimating and pricing processes, ensuring accuracy and competitiveness. Purchasing and Inventory : Manage procurement and inventory to ensure cost efficiency and material availability. Safety Leadership : Partner with the Field Operations Manager to foster a culture of safety, minimizing risks on job sites and at facilities. Training of Assistant Business Manager : Provide focused and comprehensive mentorship to our Assistant Business Manager, who also estimates and manages small projects. This includes : Regularly reviewing their work and providing actionable feedback. Assigning progressively challenging responsibilities to build their skills and confidence. Preparing them for leadership by exposing them to all facets of operations. Ensuring they are ready to step into a Director of Operations role at a future GMS location. Build High-Performing Teams : Recruit, train, and retain top talent. Set clear goals and expectations for direct reports. Develop Emerging Leaders : Mentor and coach other team members to strengthen the leadership pipeline within the organization. Employee Development : Offer ongoing professional development opportunities for all team members. Client Growth : Work closely with the Sales and Marketing Director to develop new business and expand existing client relationships. Vendor Management : Build strong partnerships with vendors and subcontractors to support operational needs. Relationship Building : Establish and maintain long-term relationships with clients, ensuring repeat business and client satisfaction. Optimize Project Profitability : Improve project execution through effective scheduling, cost control, and labor productivity. Design-Build Expertise : Lead design-build initiatives, ensuring seamless integration of design and execution. Continuous Improvement : Identify and implement process improvements to enhance operational efficiency and effectiveness. Leadership Experience : 10+ years in operations leadership within the commercial MEP contracting industry. Project Management : Proven experience managing projects valued at $2M+ and leading teams of 50+ people. Technical Knowledge : Hands-on experience as a tradesperson, estimator, project manager, engineer, or operations manager. P&L Management : Demonstrated success in managing full profit and loss responsibilities. Design-Build Expertise : Strong experience in managing design-build projects. Mentorship Experience : Proven ability to mentor and develop emerging leaders, especially those on a fast track to leadership. Software Proficiency : Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) and Viewpoint Spectrum. Communication Skills : Exceptional verbal and written communication abilities, with the capacity to influence and lead at all organizational levels. Experience working with federal agencies, educational institutions, OEMs, and commercial clients. Strong safety management background, with a history of implementing successful safety programs. Competitive Base Salary : Commensurate with experience and qualifications. Performance-Based Bonus : Rewarding bonus structure tied to individual and company performance. Comprehensive Benefits Package : Health, dental, vision, and retirement benefits. Additional Perks : Generous PTO, professional development opportunities, and a supportive work environment.
Job Title : Director of Operations
Location : Annapolis, MD
Company : GMS (Annapolis, MD-based HVAC and Mechanical Services Provider)
Position Overview :
GMS is seeking a results-driven Director of Operations to oversee all facets of our operations, including projects, service, estimating, purchasing, safety, and inventory management. This leadership role carries full P&L responsibility and requires a proven track record in the commercial Mechanical / HVAC service and contracting industry. Reporting directly to the President, the Director of Operations will collaborate closely with the Crete VP of Operations and the GMS senior leadership team to drive operational excellence, profitability, and growth. A key focus of this role is the training and development of our leadership team. With the goal of preparing these individuals to take on greater responsibility as the business scales, including leading future GMS geographic expansion efforts.
Key Responsibilities :
Strategic Planning and Financial Management
- Develop and Execute Plans : Create and implement strategic plans to achieve budget and growth objectives.
- P&L Accountability : Oversee financial performance, including forecasting, budgeting, and profitability analysis.
- Monthly Reviews : Lead monthly financial and operational performance reviews with senior leadership.
Operations Leadership
Team Development and Leadership
Client and Vendor Relationships
Operational Efficiency and Innovation
Position Requirements :
Preferred Qualifications :
Compensation and Benefits :
Why Join GMS?
At GMS, we are committed to delivering industry-leading HVAC and mechanical services. Join a company that values integrity, innovation, and teamwork. As the Director of Operations, you will play a pivotal role in driving growth, operational excellence, and employee development. You will also have the unique opportunity to mentor and prepare our Assistant Business Manager for future leadership, shaping the next generation of GMS operational leaders.
Who Should Apply :
If you are a seasoned leader with a passion for operational excellence and a track record of success in the mechanical and HVAC industry, we encourage you to apply and become a key part of a company poised for rapid growth and make a lasting impact in a critical leadership role.
GMS / Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.