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Director of customer service Jobs in Pompano Beach, FL

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Director of customer service • pompano beach fl

Last updated: 2 days ago

Director of Housekeeping

Hersha Hospitality ManagementFort Lauderdale, FL, United States
Full-time

Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial sta... Show more

DIRECTOR OF SALES

Hotel SperoFort Lauderdale, FL, United States
Full-time

Exciting Director of Sales Opportunity! We are currently on the hunt for a Director of Sales.The ultimate mission of this role will be to drive market share growth and guest satisfaction.This is a ... Show more

Director of Nursing

SKYLINEPompano Beach, FL, United States
Full-time

Specialty: Director Of Nursing. Show more

Director of Operations

Point Blank EnterprisesPompano Beach, FL, United States
Permanent

Onsite position in Pompano Beach with occasional travel to Miami Lakes, Puerto Rico and/or Dominican Republic.Inspire heroism and be a part of the future! At Point Blank Enterprises, Inc.PROTECT OU... Show more

Director of Marketing

icreativesFort Lauderdale, FL, United States
$42.00 hourly
Full-time

Job Title: Director of Marketing.Full Time, Salary will be $80-85k).Remote: Must live in South Florida.Travel: Required to Jamaica 4-6 times annually.Icreatives, a leading staffing firm, is seeking... Show more

Director of Sales

Marriott InternationalFort Lauderdale, FL, United States
$103,000.00–$134,100.00 yearly
Full-time

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives... Show more

Director of Philanthropy

Covenant Living of ColoradoFort Lauderdale, FL, United States
$78,866.00–$112,107.50 yearly
Full-time

The Director, Philanthropy is a key campus leadership position responsible for growing and managing the culture of philanthropy on their campus to advance the mission of Covenant Living Communities... Show more

Director of Engineering

Default (All-EOS Job Aggregator)Pompano Beach, FL, United States
Full-time

Oversees programs involving electrical, mechanical and general construction, repair and maintenance of existing facilities and equipment, operation of plant utilities.Conducts walk-throughs to visu... Show more

Director of Telemetry

K.A. RecruitingFort Lauderdale, FL, United States
Full-time +1

Nursing Leadership Opportunity.NEW Nursing Leadership opportunity!.Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc).Sign-on bonus/relocation assistance possib... Show more

Director of Product Management - Claims & Customer Service

JM FamilyDeerfield Beach, FL, United States
Full-time

Director Of Product Management.The Director of Product Management - Claims & Customer Service leads the Claims & Customer Service product portfolio by partnering with business leaders to identify, ... Show more

Director of Rooms

The Rittenhouse HotelFort Lauderdale, FL, United States
Full-time

Lead all aspects of the Rooms Division, creating exceptional guest experiences through operational excellence, team development, and a culture of service, accountability, and continuous improvement... Show more

Director of Influencers

Zimmerman AdvertisingFt. Lauderdale, FL, US
Full-time

You'll be the person who connects Zimmerman’s lifestyle brands with the creators who bring them to life in... Show more

Director of Marketing

Spring Footwear, Corp.Pompano Beach, FL, United States
Full-time

Details about the leadership role and responsibilities.Details about the personal attributes and skills required for the role.Details about the qualifications needed for the position.Details about ... Show more

Director of Philanthropy

Covenant Living Communities & ServicesFort Lauderdale, FL, United States
$78,866.00–$112,107.50 yearly
Full-time

The Director, Philanthropy is a key campus leadership position responsible for growing and managing the culture of philanthropy on their campus to advance the mission of Covenant Living Communities... Show more

Director of Sales

Crestline Hotels & ResortsFort Lauderdale, FL, United States
Full-time

Exciting Director of Sales Opportunity! We are currently on the hunt for a Director of Sales.The ultimate mission of this role will be to drive market share growth and guest satisfaction.This is a ... Show more

Director of Sales

TambourineFort Lauderdale, FL, United States
Full-time

Tambourine is the global leader in hotel marketing technology, delivering integrated solutions that drive direct revenue and solve the industry's toughest commercial challenges.With a product suite... Show more

Director of Broward

Every Mother's AdvocateNorth Lauderdale, Florida, United States, 33068
$119,000.00–$127,000.00 yearly
Full-time
Quick Apply

Every Mother's Advocate (ĒMA) is a national non-profit organization with a mission to prevent family separation by advocating for mothers in crisis.Through a unique combination of relational advoca... Show more

Director of Advancement

Calvary Christian AcademyFort Lauderdale, FL, United States
Full-time

At Calvary Christian Academy, a ministry of Calvary Chapel, we are a community of Christian believers who exist to make disciples of Jesus Christ through a biblical school environment that prepares... Show more

Director of Nursing

Boca Recovery CenterPompano Beach, FL, US
Full-time
Quick Apply

Medical Director / Chief Administrative Officer.Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurrin... Show more

Director of Outlets

HEI Hotels and ResortsFort Lauderdale, FL, United States
Full-time

Westin Fort Lauderdale Beach Resort Manager.Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America.Enjoy spectacular views of the ocean and Intercoastal Waterway and ... Show more

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Director of Housekeeping

Director of Housekeeping

Hersha Hospitality ManagementFort Lauderdale, FL, United States
28 days ago
Job type
  • Full-time
Job description

Director of Housekeeping

Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards. Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for their efforts that are critical to creating an overall positive experience for the guests.

Area Director of Housekeeping Assistant General Manager General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Maintain an effective inspection program for hotel rooms, public and other assigned areas.
  • Oversee or prepare schedules consistent with hotel occupancy and updated forecasts and/or notify third party vendor of weekly staffing needs.
  • Observe and monitor staff performance to meet established productivity and cleanliness standards.
  • Monitor inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
  • Monitor and creatively communicate guest service scores to drive improvement and higher guest satisfaction.
  • Conduct daily pre-shift meetings to effectively communicate to and celebrate with the housekeeping staff.
  • Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, and guest room safety).
  • Maintain positive working relationships with vendors and third-party contract labor.
  • Maintain departmental expenses in line with budget and forecasts.
  • Ensure compliance with brand standards, if applicable.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Two years previous housekeeping supervisor experience required.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends or occasional alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

Source: HHM Hotels