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Promoted
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Summary - The Director of Operations will oversee the day-to-day management of field operations activities for the Company.
Primary Responsibilities :
Oversight, evaluation and delegation of operational leadership and execution to Operations Managers and Regional Managers.
Ensuring field operations utilize relevant safety resources to ensure the safe execution of all services and aid in identifying supplemental training as needed.
Ensure operations activities are conducted in support of the Company core values of Safety, Quality, Integrity & Accountability.
Collaboration with operations leadership and fleet management to ensure capital equipment resources are available and equitably distributed throughout the Company operations centers.
Monitoring and coaching to ensure Quality Assurance & Quality Control in the preparedness and execution of field operations.
Monitor utilization of capital equipment resources and personnel unbillable time to support budget and profitability goals of the Company.
Assessment of all operations centers capacity and preparedness to ensure field operations are supported with proper resources and to ensure compliance with environmental regulatory agencies, workplace safety and Department of Transportation agencies.
Ensure proper application of performance coaching opportunities and the implementation of disciplinary action policies as defined in support of standards of conduct in the company handbook.
Ensure collaboration between operations centers to maximize utilization of Lewis resources and personnel and to ensure timely and quality response to customer needs.
Collaborate with the Company business development and project management team to build strong customer relationships and meet the sales goals established in the annual budget.
Facilitate dispute resolution as needed for personnel and on-site operations execution.
Active participation on sites warranting senior leadership influence, coaching or support; planned and after-hour emergency response events.
Secondary Responsibilities :
Periodic active management of project(s), as needed, to support operations execution efficiency.
Ensure new hires are qualified, welcomed and supported.
Safeguard confidential, sensitive, or privileged information.
Commitment to general teamwork in support of all aspects of daily activities to ensure the profitability and sustained growth of the corporation.
Support positive development of key customer relationships.
Collaborate with Company departments to establish key metrics to monitor performance and support positive development and opportunities for improvement.
Collaborate with the health and safety department for opportunity to improve safety performance and implement additional training and professional development as needed
Supervisory Responsibilities :
Participate in the hiring and training of departmental managers.
Organizes and oversees the work and schedules of staff.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
Immediate travel with short to no notice for pressing situations.
Ability to stay out of town for extended periods of time.
Qualifications :
Minimum 7 years' experience in a supervisory capacity within an environmental services or similar operation
Bachelor's Degree (or 10 years relevant industry experience)
Satisfactory Motor Vehicle Record (MVR) and Criminal Background.
Valid Driver's License.
Must be accessible and able to support 24-hour on call status as needed, to support ongoing operations
Strong focus on Safety, Quality, Accountability, Integrity, and Teamwork.
40 Hour HAZWOPER and industry related Safety Training.
Requirements
Physical Requirements :
Ability to lift 50 lbs.
Ability to work in severe weather conditions both hot and cold
Ability to stand and exert physical effort for extended periods of time
Always requires near visual acuity, speaking and listening
Frequently requires sitting, standing, walking, grasping and reaching
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
Sitting for extended periods of time.
Some travel may be required for the purpose of meeting with clients,
Physically able to participate in training sessions, presentations, and meetings.
Overtime may be required to meet project deadlines.
Additional Requirements :
Lewis will provide the employee, a thorough medical exam, enrollment in the company's random drug and alcohol program, and perform various other specific training to perform daily job functions.