Director of quality Jobs in Oklahoma City, OK

Job Description

Job Description

Director of Facilities Job Description

Reports to : Chief Operations Officer (COO)

Department : Operations

Location : City Care Facilities in OKC, Norman, and beyond

Status : Full-Time, Exempt

Pay Rate : $65,000

Position Summary

The Director of Facilities is responsible for the overall upkeep, safety, and functionality of City Care’s

facilities, ensuring that all properties are well-maintained, operational, and compliant with safety

regulations. This role oversees preventative maintenance, repairs, vendor contracts, facilitiesrelated

budgeting, safety compliance, and property management while supporting the mission of

City Care.

Key Responsibilities

1. Maintenance & Facility Operations

Oversee routine maintenance and repairs across all City Care properties, including emergency

shelter, respite shelter, supportive housing sites, and administrative offices.

Develop and implement a preventative maintenance plan to extend the life of facilities and

equipment.

Respond promptly to urgent maintenance issues and coordinate appropriate solutions.

Ensure that facilities meet safety, accessibility, and compliance standards (fire codes, ADA

regulations, etc.).

Maintain an up-to-date inventory of equipment, supplies, and tools needed for repairs.

2. Vendor & Contractor Management

Manage relationships with third-party contractors, vendors, and service providers (HVAC,

plumbing, electrical, janitorial, security, pest control, etc.).

Obtain and evaluate bids for major repairs and renovations, ensuring cost-effectiveness and

quality.

Oversee contract negotiations and performance evaluations for service providers.

3. Budget & Compliance

Work with the COO and Finance team to develop and manage the facilities budget, prioritizing

maintenance and capital improvements.

Ensure compliance with OSHA, fire codes, and other regulatory requirements.

Maintain accurate records of inspections, permits, and compliance documentation.

4. Staff Leadership & Coordination

Supervise and support maintenance, housing compliance, and property management staff

and coordinate with program managers on site-specific maintenance needs, providing consistent

updates on projects.

Provide training and guidance to staff on facility-related protocols and emergency procedures.

Develop on-call schedule for maintenance staff.

Implement RealPage - a work order / request system for staff and residents to report facility

issues and receive timely notifications and responses.

5. Facility Improvement & Planning

Assist leadership in long-term planning for facility construction, upgrades, and renovations.

Identify opportunities for sustainability and efficiency improvements (e.g., energy-efficient

lighting, water conservation efforts).

Coordinate office moves, space planning, and furniture procurement as needed.

Qualifications

3+ years of experience in facilities management, maintenance, property management, or a

related field.

Knowledge of building systems (HVAC, plumbing, electrical) and general repair work.

Strong vendor management and negotiation skills.

Ability to manage multiple locations and prioritize urgent needs.

Basic knowledge of OSHA and building safety regulations and Oklahoma Residential Landlord

and Tenant Act.

Experience managing staff.

Proficiency in Microsoft Office and familiarity with facility management software (preferred).

Commitment to City Care’s mission and experience in a nonprofit setting (preferred).

Work Environment & Physical Demands

Ability to lift up to 50 lbs, climb ladders, and work in a variety of settings.

Work is on-site and will require occasional after-hours availability for emergency repairs.