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Director of Operations
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DoubleTree by Hilton RochesterRochester, NY, United States- Full-time
AFP Management Corporation is looking for an experienced Director of Operations for our Doubletree by Hilton Hotel located in Rochester, NY. This is an exciting opportunity to show your skills and shine with this great team!
About Us :
The Doubletree by Hilton Rochester features an open glass enclosed tropical atrium setting in addition to having a full-service restaurant on site, with 249 guestrooms, along with over 12,000 sq. ft of meeting space. We are excited to announce a renovation and new look in 2025!
We are conveniently located off I-390 and north of the New York State Thruway, in addition to downtown Rochester and the Rochester International Airport.
AFP Management is a Franchise Company who focuses on the providing a culture within the Hilton Brands for Excellence. Specifically, we look for demonstration of these Values :
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes :
What you will be doing :
As Director of Operations, you would be responsible for directing and administering the operations of key guest contact departments in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards with direct oversight of the Front Office, Front Desk and Housekeeping Departments.
Basic Qualifications :
Preferred Qualifications :
Benefits :
In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays between $70,000 and $90,000 dependent on experience.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.