Director patient experience Jobs in Dallas, TX

DescriptionIntroductionDo you have the career opportunities as a Patient Care Tech you want with your current employer? We have an exciting opportunity for you to join Medical City Heart & Spine Hospitals which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMedical City Heart & Spine Hospitals, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include :

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote : Eligibility for benefits may vary by location.Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Patient Care Tech where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!Job Summary and QualificationsThe Patient Care Technician (PCT) delivers high quality, patient-centered care by performing a variety of delegated basic patient care services related to common nursing functions and activities of daily living. Under the supervision of the registered nurse (RN), the PCT assists the nursing staff in providing patient care in accordance with the PCT's skills / training and the needs of the Department, and consistently assists the patient care team with maintaining a clean, well-organized, and safe patient care environment. The PCT complies with all hospital policies / procedures and observes the State Board of Nursing rules for unlicensed personnel.What you will do in this role :
• Participates in the implementation of nursing care plans by performing direct and indirect patient care under the supervision of the licensed nurse.
• Obtains and records initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other patient information as outlined by policy.
• Assists with mobility by regular turning and positioning, dangling, and ambulating patients. Assists with use of walkers, crutches, canes, and wheelchairs. Transfers patients to and from other units, departments, or entities. Assists with discharges. Demonstrates proper body mechanics.
• Obtains or assists in the collection of specimens for diagnostic or waived tests. Ensures accuracy of all labels and timely transfer of specimen.
• Assists patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination. Changes bed linens as needed.
• Serves as Monitor / Telemetry Tech for the unit as needed.
• Engages in evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals / AIDET, Teach-Back, Narrating Care, etc.What qualifications you will need :
• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• Nonviolent Crisis Intervention must be obtained within 90 days of employment start dateNo Travel RequiredNo experience Required Years of ExperienceMedical City Heart & Spine Hospitals are hospitals for specialized advanced cardiovascular and spine care. The facilities are located near Medical City Dallas. They are designed to be efficient and result in faster recoveries. We offer an enhanced patient experience. Patients will benefit from leading edge treatments and technology. We offer clinical trials. You will have access to the entire network of Medical City Healthcare hospitals and specialists. Medical City Heart Hospital has 65+ private patient rooms. The facility provides a wide array of cardiac services. Services include complex vascular and heart surgery and advanced heart failure treatment. We offer minimally invasive vascular surgery and other specialized heart care. The facility has a dedicated cardiac emergency room. Medical City Spine Hospital has 25+ beds. It provides spine care for common spine disorders. Spine care is also provided for rare, hard-to-treat spinal deformities. Those include adult and pediatric scoliosis and spondylolistheses. We offer complex spine surgery and minimally invasive surgical options.HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.Â"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Care Tech opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.