Director patient experience Jobs in Frisco, TX

Where Expertise, Excellence, and Impact Meet Career satisfaction is just the beginning at S2S Functional Performance®. We are a fast-growing, mission-driven company rooted in the values of Relationships, Excellence, Achievement, Commitment, and Honor. We are actively expanding across Denton and Collin Counties, and we’re looking for exceptional talentready to grow with us. At S2S, you’ll be surrounded by top-tier professionals—board-certified physical therapists, certified Pilates and fitness instructors, and licensed counselors—who are committed to delivering exceptional care through current, evidence-based interventions. We set the bar high because our patients and clients deserve the best—and so do you. This is more than a job. It’s a place where you will: Become an expert in your craft with mentorship, collaboration, and ongoing education Find meaningful purpose in helping others move strong, live fully, and stay injury-free Be empowered to innovate, lead, and pursue your professional dreams Grow in a culture that expects excellence—and supports you every step of the way If you’re hungry for growth, motivated by impact, and ready to build a career you’re proud of, we’d love to meet you.Join us, and discover how S2S can help you reach beyond your goals—just like we help our clients do every day. * We encourage all applicants to include a short note with their resume sharing what excites them about the opportunity to join the S2S team.

Come join an energetic, achievement minded, multidisciplinary team as a Patient Client Care Coordinator at our flagship, spacious, stand-alone performance facility located in Flower Mound, Texas. Established in 2005, our Flower Mound team holds a most honorable reputation as being the Best in Denton County for Physical Therapy Practice for over 20 years and after only 3 years in operation, our Frisco team holds multiple honors including Best Physical Therapy Practice.

An S2S Patient Client Care Coordinator consistently follows the S2S vision and values by providing an exceptional experience to anyone that comes through our doors. By demonstrating a personality that confidently and passionately explains the mission of S2S as it pertains to the patient/client's well-being. Live Healthy, Energetic, and Injury Free

The S2S Patient Client Care Coordinator's exemplify the ability to adapt, multi-task, and manage a front desk that is always functioning at a high level, monitoring and prioritizing the internal and external demands of our business.

Why we need you:

S2S Functional Performance® is seeking a highly motivated individual interested in excelling and advancing his/her experience in hospitality, customer service, operational coordination, leadership, and communication.

As a member of the S2S® team, enjoy an opportunity to serve and work in a multidisciplinary environment including physical therapists, fitness professionals, collegiate interns, and doctorate level students.

Benefits:

When a professional joins our company, they become a part of our S2S family.

Our values are Relationships, Excellence, Achievement, Commitment, and Honor.

F/T Employees are eligible for the following benefits:

• Competitive salary (Bonus and Incentive Opportunities Available)
• Health Insurance
• Dental Insurance
• Vision insurance
• Continuing Education stipends
• Paid Time Off
• Fitness Memberships
• Professional Memberships
• Opportunities for growth
• And More

Daily Responsibilities Include:

• Management of dual scheduling of services including physical therapy, all fitness sessions, and professional consulting
• Carry out intake procedures per business office guidelines including transferring patient demographic information into electronic schedulers and database;
• Completion of appropriate Intake Forms and waivers,
• Communicating insurance eligibility and benefits or self pay status to patients
• Securing payment authorizations on payment authorization form, etc.
• Ensuring that all patients and clients are met with high honor and all receive the S2S Experience!

Qualifications:

• Microsoft Office
• Organization
• Friendliness
• Professionalism
• Teamwork
• Active Listening
• Responsibility
• Dependability
• Self-Motivated
• Adaptable
• Empathetic

Education:

• College degree increases one's candidacy, pursuit of college degree

Job Type:

• Current openings: P/T and/or F/T

Schedule:

• Schedules created to promote a strong work life balance and differ with each individual
• Clinic Hours 6am to 7pm M-F; Saturday 8am-3pm
• Evenings and Saturdays Available!

Compensation:

• $15.00+/hour

Experience:

• 2+ years in above areas of responsibilities preferred

Our Clinic Specialties:

• Orthopedics
• Sports Medicine
• Women's Health
• Neurology
• Hand Therapy
• Dance rehabilitation
• Pilates Based Rehab
• Dry Needling
• Spine and Manipulative Therapy
• Sports Specific Training
• Women's Health Clinical Specialty
• Concussion/Vestibular
• Neurologic Clinical Specialty
• Certified Hand Therapy
• Fitness Facility
• Private Training
• Small group classes
• Pilates
• Yoga
• Barre
• GYROTONIC®
• S2S hardcore (HIIT Inspired)
• Sports Performance

Patient Population:

• Patient demographic ranges from pediatrics to elderly.

Why You Have Found Your Dream Job!

• Flexible Schedules: Work schedules are created to combine personal and professional life goals. We believe in family, recreation, and mental health. We know you work best on a schedule that combines both aspects to help you accelerate and grow both personally and professionally.
• Strong Relationships:We believe in our team, our community of patients and clients, and all of our respected referral sources. We are looking for a physical therapist desiring to develop a strong community and provide movement interventions to our active population for a lifetime!
• Expert Team: Our licensed physical therapists hold amongst the highest certifications available in the field of physical therapy; including doctorate degrees in physical therapy, board certifications and specialists designated through the American Academy of Orthopaedic Manual Physical Therapists (AAOMPT).
• Teamwork: S2S Functional Performance is a multidisciplinary performance facility offering physical therapy, fitness, and mental performance services.S2S was founded as a professional pilates studio and has expanded into a We not only treat patients, but we also provide over 60, small group fitness classes per week to help our S2S'ers live healthy, energetic, and injury free!
• Beautiful Space: Located on an acre of owner-operated property, the custom built facility welcomes young and old alike.Your patients are sure to feel motivated and welcome in our environment. We offer both private rooms and an abundance of functional space. The space is a fully equipped pilates studio and also includes a turf field, and 40+ feet of ceiling. mounted, custom monkey bars.