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Director patient experience Jobs in Los Angeles, CA

Last updated: 12 hours ago
  • Promoted
Program Manager - Patient Experience

Program Manager - Patient Experience

Cedars-SinaiBeverly Hills, CA, United States
$98,134.40–$157,019.20 yearly
Full-time
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporations Consumer Choice Award 19 times for providing the highest-qualit...Show moreLast updated: 22 days ago
  • Promoted
  • New!
Patient Experience Specialist I

Patient Experience Specialist I

Harbor Community Health CentersSan Pedro, CA, United States
$22.00–$23.00 hourly
Full-time +1
POSITION DESCRIPTIONDate : 11 / 01 / 2024 Please check one : New RevisedPosition Title : Patient Experience Specialist I Pay Rate / Grade : $22. Reports to : Patient Experience Manager FLSA / Work Status : Exempt...Show moreLast updated: 14 hours ago
  • Promoted
  • New!
DIRECTOR, PATIENT AND OMNICHANNEL MARKETING

DIRECTOR, PATIENT AND OMNICHANNEL MARKETING

ArcellxCA, United States
$240,000.00–$255,000.00 yearly
Full-time
Arcellx is a public, clinical-stage biotechnology company reimagining cell therapy by engineering innovative immunotherapies for patients with cancer and other incurable diseases.We believe that ce...Show moreLast updated: 14 hours ago
  • Promoted
PATIENT CARE TECHNICIAN - DIALYSIS EXPERIENCE REQUIRED

PATIENT CARE TECHNICIAN - DIALYSIS EXPERIENCE REQUIRED

DaVita, Inc.CA, United States
$23.00–$31.00 hourly
Full-time
Stoneridge Mall RdSuite 160 PD / Suite 140, Pleasanton, California, 94566, United States of America.Float Patient Care Technician - CCHT Dialysis Experience Required. This location does require dialys...Show moreLast updated: 4 days ago
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Patient Experience Agent

Patient Experience Agent

VirtualVocationsVan Nuys, California, United States
Part-time
A company is looking for a Patient Experience Agent (Remote / Part-Time).Key ResponsibilitiesProvide outstanding customer support to membersHandle calls from members and complete the intake processMa...Show moreLast updated: 5 days ago
  • Promoted
Director of Patient Care Services

Director of Patient Care Services

Neogen CareLos Angeles, CA, United States
Full-time
This is an exciting opportunity for an upwardly achieving Registered Nurse with management and supervisory experience to take the next level in their career. Neogen Care is a will established Home H...Show moreLast updated: 26 days ago
  • Promoted
Director, Collector Experience (CX)

Director, Collector Experience (CX)

FanaticsLos Angeles, CA, United States
$173,000.00–$217,000.00 yearly
Full-time
Fanatics Live and Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineer...Show moreLast updated: 2 days ago
  • Promoted
Program Director, Patient Experience (West Valley Hospital)

Program Director, Patient Experience (West Valley Hospital)

AvatureLos Angeles, CA, US
$102,500.00–$227,700.00 yearly
Full-time
Primary Duties and Responsibilities.The Patient Experience Program Director serves as the technical leader and subject matter expert in all matters related to patient experience at West Valley Medi...Show moreLast updated: 9 days ago
  • Promoted
DIRECTOR OF PATIENT ACCESS

DIRECTOR OF PATIENT ACCESS

Gracelight Community HealthLos Angeles, CA, United States
$120,916.00–$194,708.00 yearly
Full-time
The Director of Patient Access (DPA) manages the multiple facets of patient access services both centralized and decentralized. DPA provides leadership and guidance in the management of the Patient ...Show moreLast updated: 5 days ago
  • Promoted
DIRECTOR OF PATIENT CARE SERVICES

DIRECTOR OF PATIENT CARE SERVICES

Equip Human SolutionsCA, United States
Full-time
Our client is a leading provider of home health care services, dedicated to delivering high-quality care to our patients in the comfort of their homes. We are committed to enhancing the health and w...Show moreLast updated: 5 days ago
  • Promoted
EXECUTIVE DIRECTOR, GLOBAL PATIENT SAFETY OPERATIONS

EXECUTIVE DIRECTOR, GLOBAL PATIENT SAFETY OPERATIONS

Revolution MedicinesCA, United States
Full-time
Revolution Medicines is a clinical-stage precision oncology company focused on developing novel targeted therapies to inhibit frontier targets in RAS-addicted cancers. The company's R&D pipeline com...Show moreLast updated: 5 days ago
Patient Experience Analyst Sr / Office of Patient Experience / Full Time

Patient Experience Analyst Sr / Office of Patient Experience / Full Time

Children's Hospital Los Angeles (CHLA)Los Angeles, California
$84,656.00–$152,506.00 yearly
NATIONAL LEADERS IN PEDIATRIC CARE Ranked among the top 10 pediatric hospitals in the nation, Children’s Hospital Los Angeles (CHLA) provides the best care for kids in California.Here world-class e...Show moreLast updated: 30+ days ago
  • Promoted
Director of Customer Experience

Director of Customer Experience

Accelerate HCLos Angeles, CA, United States
Full-time
Director of Customer Experience (Post-Sales).Our client is the leading embedded integration platform, empowering SaaS companies to build powerful integrations seamlessly and efficiently.By providin...Show moreLast updated: 4 days ago
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  • New!
EXECUTIVE DIRECTOR, GLOBAL PATIENT ADVOCACY & ENGAGEMENT

EXECUTIVE DIRECTOR, GLOBAL PATIENT ADVOCACY & ENGAGEMENT

KMR Search GroupCA, United States
Full-time
Company is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack eff...Show moreLast updated: 14 hours ago
  • Promoted
  • New!
PATIENT CARE TECHNICIAN DIALYSIS EXPERIENCE REQUIRED

PATIENT CARE TECHNICIAN DIALYSIS EXPERIENCE REQUIRED

Davita, Inc.CA, United States
Full-time
Stoneridge Mall Rd [Nursing Assistant / Health Aide] As a Patient Care Technician at Davita, Inc.Monitor patients before, during and after dialysis treatment including measuring and recording stats...Show moreLast updated: 12 hours ago
  • Promoted
Digital Visitor Experience Director

Digital Visitor Experience Director

The J. Paul Getty TrustLos Angeles, CA, United States
$154,582.00–$212,539.00 yearly
Digital Visitor Experience Director.Commensurate with experience and internal equity.Getty Digital - 1208-Digital Visitor Experience. Diversity, Equity, Accessibility, and Inclusion at Getty.Getty b...Show moreLast updated: 15 days ago
  • Promoted
DIRECTOR, CUSTOMER LIFECYCLE EXPERIENCE

DIRECTOR, CUSTOMER LIFECYCLE EXPERIENCE

HealthCHECCA, United States
$147,900.00–$236,600.00 yearly
Full-time
SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one ...Show moreLast updated: 5 days ago
Clinical Director Patient Care

Clinical Director Patient Care

Valley Presbyterian HospitalCA, US
$160,086.41–$223,620.80 yearly
The Director of Critical Care and Telemetry Nursing Services is responsible for the direction and leadership of operational, financial, programmatic and employee related activities for inpatient cr...Show moreLast updated: 30+ days ago
  • Promoted
Patient Experience Manager

Patient Experience Manager

VirtualLos Angeles, CA, United States
Permanent
Vaco LA is working with a client in the Healthcare Nonprofit industry who is looking for a Patient Experience to help support all day to day Client / Customer operations. Has the Patient Experience ma...Show moreLast updated: 21 days ago
  • Promoted
PATIENT EXPERIENCE LIAISON

PATIENT EXPERIENCE LIAISON

Comprehensive Community Health CentersGlendale, CA, United States
$25.00–$30.00 hourly
PATIENT EXPERIENCE LIAISON JOB SUMMARY.The Patient Experience Liaison is responsible for monitoring, reporting, and developing the patient experience initiatives within CCHC's clinics.This role inv...Show moreLast updated: 8 days ago
Program Manager - Patient Experience

Program Manager - Patient Experience

Cedars-SinaiBeverly Hills, CA, United States
22 days ago
Salary
$98,134.40–$157,019.20 yearly
Job type
  • Full-time
Job description
  • Job Description
  • Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporations Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Companys Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit's package that includes healthcare, a 403(b) and paid vacation, along with competitive compensation. Join us! Discover why U.S. News & World Report has named us one of Americas Best Hospitals.

    • What You be doing in this Role :
    • The Program Manager plans, organizes, directs, and manages all aspects of a mid to large scale recognized organizational program. Provides leadership, guidance, and direction for day-to-day program operations and administrative activities, including the authority to make independent decisions regarding program operations, administration, and governance. Leads and / or contributes to the short-term and long-term strategic planning, design, development and implementation of program objectives, processes and standards. May supervise staff as it relates to the overall management of the program.

      A program is an ongoing organizational initiative with defined objectives and scope, but without a defined end or completion date.

      In Patient Experience, you will have oversight of the day-to-day management of all data-related survey vendor (Press Ganey, Feedtrail, Cipher Health, etc.) operational interactions, and serves as the Patient Experience data expert on the team and for the organization. The role monitors performance results, responds to various internal partner requests for new survey methodologies and data requests. A Program Manager :

    • Oversees and / or manages the assigned recognized organizational program and has authority for day-to-day program operations and administration. May be responsible for program development or expansion. Plans and implements program operations, determines and develops governance, processes and / or guidelines, coordinates program activities and timelines, and determines and organizes resources to meet program objectives.
    • May identify program participants and lead cross-functional teams in the administration, maintenance or expansion of the program.
    • Collaborates with internal and external key partners including other departments, leaders across the organization, representatives from external agencies / organizations in the management of the program to provide guidance, resolve issues, grow the program, and / or implement processes and / or solutions. Identifies and defines any logistics, action items, changes, or information needed to effectively manage the program.
    • Identifies growth opportunities and further efficiencies that impact the program and / or departments success and aids in development of strategic plans to achieve objectives. Evaluates feasibility, forecasting financial impact and providing recommendations or making decisions to support the success of the program. Interfaces with internal / external partners to maintain and further develop program growth, community outreach activities, as well as relationship building and maintenance.
    • Researches and analyzes data for evaluating performance of program or program operations, including quality assurance and trends. Makes recommendations to leadership and / or implements program changes based on findings. Provides data and / or summary findings to program participants, partners, leadership, and / or cross-functional teams.
    • Evaluates requests for program exceptions or changes, and determines response, advancing as necessary.
    • Assesses communication and training needs, develops and implements any applicable communication, education, training, on-boarding and / or mentorship pertaining to the program. Provides regular communication to departments and leaders across the organization. Notifies partners of any changes to the program. May work with cross-functional teams across multiple departments to develop communication and training materials.
    • In conjunction with leadership, responsible for planning, monitoring, and managing program fiscal budgets and financials, and resolves or advances issues.
    • Maintains data system integrity and ensures quality assurance measures are followed based on departmental standard operating procedures. May provide ad hoc reporting to support recommendations observed through trend analysis for future planning and enhancements.Monitors program to ensure appropriate governance and program compliance with local, state and federal laws, accreditation, professional and regulatory agency standards and licensure requirements. Maintains staff and program compliance with organizational policies and procedures.
    • May manage staff and / or lead the work of others.
    • Jobs-Indeed

    • Qualifications
    • Requirements :
    • High School Diploma / GED required. Bachelor's in healthcare, management, business, or related field highly preferred.
    • A minimum of 5 years' experience in Management, Program or Project Management or related experience required.
    • Why Work Here?
    • Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.

    • Req ID
    • 5324
    • Working Title
    • Program Manager - Patient Experience
    • Department
    • Patient Experience
    • Business Entity
    • Cedars-Sinai Medical Center
    • Job Category
    • Administrative
    • Job Specialty
    • Administrative
    • Overtime Status
    • EXEMPT
    • Primary Shift
    • Shift Duration
    • 8 hour
    • Base Pay
    • 98,134.40 - $157,019.20
    • Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and / or veteran status or any other basis protected by federal or state law.