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Director patient experience Jobs in Los Angeles, CA

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Director patient experience • los angeles ca

Last updated: 12 hours ago
  • Promoted
PATIENT EXPERIENCE LIAISON (NON-RN)

PATIENT EXPERIENCE LIAISON (NON-RN)

Universal Health ServicesCA, United States
Full-time
We have been in the community since 1935.Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluab...Show moreLast updated: 11 days ago
  • Promoted
Patient Advocate - Patient Experience - Full-Time 8 Hour Days (Exempt)

Patient Advocate - Patient Experience - Full-Time 8 Hour Days (Exempt)

Keck Medicine of USCGlendale, CA, United States
$68,640.00–$82,000.00 yearly
Full-time
Patient Advocates are the premier resource to hear directly from the people we serve.The Patient Advocate strives to empower patients and families to take an active role in improving their patient ...Show moreLast updated: 8 days ago
  • Promoted
PATIENT EXPERIENCE LIAISON

PATIENT EXPERIENCE LIAISON

Comprehensive Community Health Centers Inc.Glendale, CA, US
$25.00–$30.00 hourly
Full-time
PATIENT EXPERIENCE LIAISON JOB SUMMARY.The Patient Experience Liaison is responsible for monitoring, reporting, and developing the patient experience initiatives within CCHC’s clinics.This ro...Show moreLast updated: 30+ days ago
  • Promoted
PATIENT EXPERIENCE LIAISON (NON-RN)

PATIENT EXPERIENCE LIAISON (NON-RN)

UHSCA, United States
Full-time
We have been in the community since 1935.Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluab...Show moreLast updated: 11 days ago
  • Promoted
DIRECTOR OF PATIENT CARE SERVICES

DIRECTOR OF PATIENT CARE SERVICES

Equip Human SolutionsCA, United States
Full-time
Our client is a leading provider of home health care services, dedicated to delivering high-quality care to our patients in the comfort of their homes. We are committed to enhancing the health and w...Show moreLast updated: 11 days ago
  • Promoted
PATIENT CARE TECHNICIAN - DIALYSIS EXPERIENCE REQUIRED

PATIENT CARE TECHNICIAN - DIALYSIS EXPERIENCE REQUIRED

DaVita, Inc.CA, United States
$23.00–$31.00 hourly
Full-time
Stoneridge Mall RdSuite 160 PD / Suite 140, Pleasanton, California, 94566, United States of America.Float Patient Care Technician - CCHT Dialysis Experience Required. This location does require dialys...Show moreLast updated: 9 days ago
  • New!
Patient Experience Manager Exempt

Patient Experience Manager Exempt

CHA Hollywood Presbyterian Medical CenterLos Angeles, CA, US
Full-time
MAJOR RESPONSIBILITIES / ESSENTIAL FUNCTIONS .Accountable for Service performance of Hollywood Presbyterian Medical Center (HPMC). Responsible for the strategic development, monitoring and communicati...Show moreLast updated: 12 hours ago
  • Promoted
Director, Collector Experience (CX)

Director, Collector Experience (CX)

FanaticsLos Angeles, CA, United States
$173,000.00–$217,000.00 yearly
Full-time
Fanatics Live and Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineer...Show moreLast updated: 11 days ago
  • Promoted
Program Director, Patient Experience (West Valley Hospital)

Program Director, Patient Experience (West Valley Hospital)

AvatureLos Angeles, CA, US
$102,500.00–$227,700.00 yearly
Full-time
Primary Duties and Responsibilities.The Patient Experience Program Director serves as the technical leader and subject matter expert in all matters related to patient experience at West Valley Medi...Show moreLast updated: 18 days ago
  • Promoted
Patient Advocate - Patient Experience - Full-Time 8 Hour Days (Exempt)

Patient Advocate - Patient Experience - Full-Time 8 Hour Days (Exempt)

University of Southern CaliforniaGlendale, CA, United States
$68,640.00–$82,000.00 yearly
Full-time
Patient Advocate - Patient Experience - Full-Time 8 Hour Days (Exempt).Patient Advocates are the premier resource to hear directly from the people we serve. The Patient Advocate strives to empower p...Show moreLast updated: 8 days ago
Patient Experience Analyst Sr / Office of Patient Experience / Full Time

Patient Experience Analyst Sr / Office of Patient Experience / Full Time

Children's Hospital Los Angeles (CHLA)Los Angeles, California
$84,656.00–$152,506.00 yearly
NATIONAL LEADERS IN PEDIATRIC CARE Ranked among the top 10 pediatric hospitals in the nation, Children’s Hospital Los Angeles (CHLA) provides the best care for kids in California.Here world-class e...Show moreLast updated: 30+ days ago
  • Promoted
Director of Customer Experience

Director of Customer Experience

Accelerate HCLos Angeles, CA, United States
Full-time
Director of Customer Experience (Post-Sales).Our client is the leading embedded integration platform, empowering SaaS companies to build powerful integrations seamlessly and efficiently.By providin...Show moreLast updated: 14 days ago
  • Promoted
DIRECTOR OF PATIENT CARE SERVICES (RN)- HOSPICE

DIRECTOR OF PATIENT CARE SERVICES (RN)- HOSPICE

Mission HealthcareCA, United States
$135,000.00–$165,000.00 yearly
Full-time
We have a critical mission-to take care of our people.We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum.We believe our people...Show moreLast updated: 1 day ago
  • Promoted
Digital Visitor Experience Director

Digital Visitor Experience Director

The J. Paul Getty TrustLos Angeles, CA, United States
$154,582.00–$212,539.00 yearly
Full-time
Digital Visitor Experience Director.Commensurate with experience and internal equity.Getty Digital - 1208-Digital Visitor Experience. Diversity, Equity, Accessibility, and Inclusion at Getty.Getty b...Show moreLast updated: 24 days ago
Clinical Director Patient Care

Clinical Director Patient Care

Valley Presbyterian HospitalCA, US
$160,086.41–$223,620.80 yearly
The Director of Critical Care and Telemetry Nursing Services is responsible for the direction and leadership of operational, financial, programmatic and employee related activities for inpatient cr...Show moreLast updated: 30+ days ago
  • Promoted
Patient Experience Manager

Patient Experience Manager

VirtualLos Angeles, CA, United States
Permanent
Vaco LA is working with a client in the Healthcare Nonprofit industry who is looking for a Patient Experience to help support all day to day Client / Customer operations. Has the Patient Experience ma...Show moreLast updated: 30+ days ago
  • Promoted
Per Diem Patient Relations Assistant - Patient Experience - Varied - 70053

Per Diem Patient Relations Assistant - Patient Experience - Varied - 70053

University of California BerkeleyCA, United States
Full-time
The incumbent provides a wide range of services to ensure a safe, positive, welcoming, and helpful environment for patients, family members, and guests. Delivers a high level of customer service, cr...Show moreLast updated: 6 days ago
  • Promoted
Project Manager - Patient Experience, Ambulatory Operational Excellence

Project Manager - Patient Experience, Ambulatory Operational Excellence

University of California - Los Angeles HealthLos Angeles, CA, United States
$28.30–$54.74 hourly
Full-time
In this role, you will have direct oversight and responsibility over projects within Ambulatory Operational Excellence - Patient Experience. As Project Manager, you will assist with observingcurrent...Show moreLast updated: 10 days ago
  • Promoted
  • New!
Director of Patient Capabilities

Director of Patient Capabilities

VirtualVocationsVan Nuys, California, United States
Full-time
A company is looking for a Director of Capabilities - Access & Reimbursement.Key ResponsibilitiesDesign the strategy for patient support and affordability capabilities for 20 Amgen brandsLead the t...Show moreLast updated: 22 hours ago
  • Promoted
Patient Experience Coordinator / Medical Office Assistant

Patient Experience Coordinator / Medical Office Assistant

SerenityAGCA, United States
Full-time
Located in Roseville, CA, Serenity AG partners with an innovative mental health practice meticulously designed down to every detail to deliver the most amazing patient experience possible.The clini...Show moreLast updated: 7 days ago
PATIENT EXPERIENCE LIAISON (NON-RN)

PATIENT EXPERIENCE LIAISON (NON-RN)

Universal Health ServicesCA, United States
11 days ago
Job type
  • Full-time
Job description

Responsibilities

Come and join the RMC Family!

We have been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluable to us and our mission to serve others. Our facility can provide a place for you to thrive and continue your professional development. Quality Healthcare is our passion, improving lives is our reward. We are working to change lives and transform the delivery of healthcare. Riverside Medical Clinic is the best place to work, practice medicine, and receive care.

SUMMARY : Provides Patient Care services coverage based on the Clinic requirements. Assumes all Patient Engagement Representative job responsibilities. Verifies established patient information to ensure accuracy and insurance information is correct. Collect co-pay and amounts due if applicable, giving each patient a receipt. Cooperates in cross-training others to ensure coverage at all times.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOURS : 9 : 00AM- 5 : 30PM

Qualifications

EDUCATION and / or EXPERIENCE : High school diploma or general education degree (GED) required. Must possess good written and verbal communication skills, typing, general clerical skills, and excellent telephone skills. Medical terminology and two years medical office experience required.

CERTIFICATES, LICENSES, AND REGISTRATIONS : None.

ESSENTIAL FUNCTIONS :

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing

the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the

job. They are the major functions for which the person in the job is held accountable. Note : (other

duties may be assigned, deleted or changed at any time, at the discretion of management, formally, or

informally, either verbally or in writing).

1. In the absence of the assigned Patient Engagement Representative, responsible for

completion of all duties.

  • 2. Cooperate in the cross-training of this position to ensure adequate coverage at all times;

cooperate in being cross-trained to another position to ensure coverage at all times.

3. Assume responsibility to travel between departments and facilities to assist in coverage as

required.

4. Schedule new and established patients according to the approved Clinic guidelines of each

practitioner and the appointment scheduling policies and procedures.

5. Verify patient information following patient registration criteria and inform patients of payment

responsibility. Make return appointments for patients within the scheduling guidelines.

Cancel and reschedule patients as needed.

6. Take messages for the office staff and providers as requested and when appropriate (per

policy). Route messages according to procedure.

7. Request charts from the Medical Records Department for same-day appointments.

8. Assist supervisors as needed with varies office duties. May travel between departments and

facilities to assist in coverage as required.

9. Verify and update patient information following patient registration criteria; obtain copies of

insurance card. Make corrections into computer immediately.

10. Collect payments and inform patients of payment responsibility according to Business Office

guidelines. Balance and deposit payments on daily basis.

11. Make return appointments for patients within the scheduling guidelines. Cancel and

reschedule patients as needed. Follow check -in protocol. Prepare charts according to office

procedure.

12. Greets patients and ensures all patients have been registered properly and all patient

information is updated and entered directly into the computer and any necessary forms have

been completely filled out.

13. Orients new patients to the Clinic. Informs patients of Riverside Medical Clinic's financial

polices. Obtains copies of insurance cards and completed assignment forms. Enters

information immediately.

This opportunity offers the following :

Challenging and rewarding work environment

Growth and Development Opportunities within UHS and its Subsidiaries

Competitive Compensation

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.