Talent.com

Director patient experience Jobs in USA

Last updated: 14 hours ago
Director of Patient Experience

Director of Patient Experience

Aspire at Emerald ShoresCallaway, FL
Full-time
Aspire Health Group is looking for a .Director of Patient Experience.Before a resident arrives at our center, our.Customer Service Concierge . We recognize that it's the little things that...Show moreLast updated: 13 days ago
Director of Patient Experience

Director of Patient Experience

Aspire at BradentonBradenton, FL
Aspire Health Group is looking for a Director of Patient Experience to join our family!.Customer service role - Tuesday-Saturday from 11am-7 : 30pm. Before a resident arrives at our center, our.Direct...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Patient Experience Improvement Director

Patient Experience Improvement Director

University of California - San Francisco Campus and HealthSan Francisco, CA, United States
$124,400.00–$291,600.00 yearly
Full-time
Patient Experience Improvement Director.Experience Impr & Intelligence.The Patient Experience Improvement Director is responsible for providing core program and operational management and direction...Show moreLast updated: 14 hours ago
  • Promoted
Director, Patient Financial Experience

Director, Patient Financial Experience

Ann & Robert H. Lurie Children's Hospital of ChicagoChicago, IL, United States
$130,000.00–$214,510.41 yearly
Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design.As the ...Show moreLast updated: 21 days ago
  • Promoted
Director of Health, Patient Experience

Director of Health, Patient Experience

Marketing Management Analytics, Inc.Washington, DC, United States
The role of Director is integral to supporting the US Public Affairs Health team’s continued business growth, with a primary focus on expanding our presence in the public healthcare sector, particu...Show moreLast updated: 30+ days ago
Director of Patient Experience

Director of Patient Experience

RAM RecruitingFreeport, NY
Full-time
Attention all Director of Patient Experience! A leading Nursing Home in your area is seeking a compassionate, empathetic and dynamic individual to join our team as a Director of Patient Experience....Show moreLast updated: 4 days ago
Director of Patient Experience

Director of Patient Experience

Aspire at VeniceVenice, FL
Aspire Health Group is looking for a Director of Patient Experience to join our family!.Before a resident arrives at our center, our. Director of Patient Experience .We recognize that it's the ...Show moreLast updated: 30+ days ago
Director, Patient Experience

Director, Patient Experience

UI HealthChicago, IL, US
The University of Illinois Hospital & Health Sciences System (UI Health)provides comprehensive care, education, and research to the people of Illinoisand beyond. A part of the University of Illinois...Show moreLast updated: 30+ days ago
  • Promoted
Associate Director, Patient Experience Analytics

Associate Director, Patient Experience Analytics

argenxBoston, MA, United States
Full-time
Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back.VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gM...Show moreLast updated: 4 days ago
Director, Patient Experience

Director, Patient Experience

Mary Washington HealthcareFredericksburg, VA
Full-time
The Director, Patient Experience works with health system leadership to create a patient-centered culture, resulting in Mary Washington Healthcare (MWHC) being recognized among the nation’s leaders...Show moreLast updated: 30+ days ago
Director Patient Experience

Director Patient Experience

Tucson Medical CenterTucson, Arizona
Full-time
Develops, designs, implements, and manages the organization-wide TMC Patient Experience Program.Fosters a collaborative environment to ensure best practices for patient experience are implemented a...Show moreLast updated: 30+ days ago
Director, Patient Experience

Director, Patient Experience

The Ohio State UniversityColumbus, OH
Full-time
Current Employees and Students.If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.Welcome to The O...Show moreLast updated: 30+ days ago
Director of Patient Experience

Director of Patient Experience

Aspire at Spring HillBrooksville, FL
Full-time
Aspire Health Group is looking for a .Director of Patient Experience.Customer service role - Saturday and Sunday only .Before a resident arrives at our center, our.Customer Service Concie...Show moreLast updated: 18 days ago
Director of Patient Experience

Director of Patient Experience

Aspire at Palm BayPalm Bay, FL
Full-time
Aspire Health Group is looking for an.Director of Patient Experience.Customer service role - Friday from 11am-7pm.Before a resident arrives at our center, our. Customer Service Concierge .We re...Show moreLast updated: 3 days ago
  • Promoted
Patient Experience Improvement Director

Patient Experience Improvement Director

University of CaliforniaSan Francisco, CA, United States
$124,400.00–$291,600.00 yearly
Full-time
Patient Experience Improvement Director.Experience Impr & Intelligence.The Patient Experience Improvement Director is responsible for providing core program and operational management and direction...Show moreLast updated: 7 days ago
Director, Patient Experience

Director, Patient Experience

University of Maryland Medical SystemBel Air, MD, US
Leads and implements strategies to enhance the quality of care and overall experience of the patient and their families.Cultivates a culture of exceptional service, ensuring high quality patient ce...Show moreLast updated: 30+ days ago
DIRECTOR PATIENT EXPERIENCE

DIRECTOR PATIENT EXPERIENCE

Montefiore Medical CenterYONKERS, NY, US
$138,750.00–$185,000.00 yearly
The Director of Patient Experience leads efforts at Montefiore Medical Center (MMC) transforming culture through development of programs, methods, and initiatives to drive quality and service excel...Show moreLast updated: 30+ days ago
  • Promoted
Senior Director, Patient Experience Operations

Senior Director, Patient Experience Operations

RoNew York, NY, US
$174,700.00–$213,500.00 yearly
Full-time
As the Senior Director, Patient Experience and Operations, you will oversee an extensive operations team that is at the frontline of the healthcare experience care for Ro patients and customers.You...Show moreLast updated: 24 days ago
Director of Patient Experience

Director of Patient Experience

Aspire at Emerald ShoresCallaway, FL
13 days ago
Job type
  • Full-time
Job description

Aspire at Emerald Shores -

Aspire Health Group is looking for a  Director of Patient Experience  to join our family!

Customer service role

Before a resident arrives at our center, our   Customer Service Concierge  will  ensure a smooth transition into our care. We recognize that it's the little things that make a big difference in reducing stress and enhancing customer satisfaction during this emotional time. With our Customer Service Concierge Program, we strive to help new patients feel welcome and at ease from the very beginning.

Benefits

  • Get paid in advance with us :   We offer access to your earned but unpaid wages, or we pay bi-weekly.
  • Pay rate :   Competitive. Additional holiday pay and overtime hours may apply.
  • Access to online learning 24 / 7 :   Use it for free to help satisfy your state specific licensure requirements.
  • Phone and auto discounts :  Up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
  • Health insurance for the entire family!

Customer Service Program Responsibilities

  • Ensures rooms are ready and equipped for patient needs.
  • Prepares staff for patient arrival, including communication of special conditions or requirements.
  • Greets new patients and their families and assists through the admissions process.
  • Facilitates introductions to caregiver staff and departments.
  • Conduct a post-admission satisfaction survey to evaluate the initial days of the stay and promptly address any questions or concerns.
  • Provides daily concierge check-ins for the first few weeks of the stay to ensure satisfaction and confirm that any requests are met.
  • Companionship and conversation.
  • Required Qualifications

  • High School diploma or GED.
  • Must be 18 years of age.
  • Customer service oriented.
  • Ability to read and communicate at an adequate level to essential job duties.
  • Ability to treat and care for seniors and their property with dignity and respect.
  • Ability to communicate with clients in a friendly and congenial manner.
  • Ability to read and write in English.
  • About the Company

    We strive to create an environment where people feel safe, heard, and understood. Our leadership teams embrace our "people first" philosophy.

    We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.