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Disaster response Jobs in Charlotte, NC

Last updated: 2 days ago
Incident Response Analyst I

Incident Response Analyst I

FlexentialCharlotte Corp, NC
$24.33–$27.70 hourly
Full-time
Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed.IT Spe...Show moreLast updated: 30+ days ago
  • Promoted
RN CLINICAL NURSE II - STAFFING RESPONSE TEAM

RN CLINICAL NURSE II - STAFFING RESPONSE TEAM

UNC HEALTHNC, United States
$33.88–$47.91 hourly
Full-time
This position qualifies for our UNC Rex Incentive Program, which includes up to $20,000 commitment incentive.In addition, this position is also eligible for up to $10,000 in relocation assistance (...Show moreLast updated: 2 days ago
Paramedic - Disaster Response

Paramedic - Disaster Response

International SOSNC, US
This is an on-call casual position.The paramedic will be required to respond to Disasters in support of State and Federal governments responses. This position may require deployments of 14 days to 1...Show moreLast updated: 30+ days ago
Disaster Relief Call Center Representative

Disaster Relief Call Center Representative

Mass MarketsNC, US
IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS.MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster rel...Show moreLast updated: 30+ days ago
Cybersecurity Incident Response Coordinator

Cybersecurity Incident Response Coordinator

NikSoft Systems Corp.Remote, NC, USA
Remote
Full-time
Quick Apply
Cybersecurity Incident Response Coordinator.Job Location : Raleigh, NC (Morrisville) | Remote.NikSoft Systems Corporation is a recognized Information Technology solutions provider.Founded in 1998 an...Show moreLast updated: 8 days ago
Incident Response & Management Manager

Incident Response & Management Manager

Bank of AmericaCharlotte
Full-time
Incident Management is part of the Response and Recovery whose aim is to respond to an incident in the manner that will reduce the impact and risk to the organization as much as possible.The Incide...Show moreLast updated: 30+ days ago
  • Promoted
Laborer / Field Service Technician-HAZMAT & Emergency Response : I

Laborer / Field Service Technician-HAZMAT & Emergency Response : I

Clean HarborsCharlotte, NC, United States
$19.00 hourly
Full-time
Hepaco, a Clean Harbors company, in.This role will be active in the field responsible for the performance of tasks associated with hazardous waste clean-up, site-remediation, equipment decontaminat...Show moreLast updated: 3 days ago
Lead Analyst, Information Security (Incident Response Team)

Lead Analyst, Information Security (Incident Response Team)

Lowe's CompaniesLowe's Charlotte Technology Hub
Full-time
The primary purpose of this role is to support the implementation and ongoing delivery of the security incident processes. This includes responsibility for executing and improving processes and proc...Show moreLast updated: 30+ days ago
Senior Advisor, Incident Response Consultant

Senior Advisor, Incident Response Consultant

SecureWorks US (1315)Remote, North Carolina, United States
Remote
Full-time
Senior Advisor, Incident Response Consultant.This position requires up to 20% travel.On call is required once every eight weeks. Location : This is a remote position with a preference for West Coast ...Show moreLast updated: 30+ days ago
Technical Support Engineer - Cybersecurity Incident Response

Technical Support Engineer - Cybersecurity Incident Response

MicrosoftCharlotte, North Carolina, United States
$83,400.00–$167,800.00 yearly
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer ...Show moreLast updated: 30+ days ago
Disaster Restoration Sales Associate

Disaster Restoration Sales Associate

Rainbow InternationalNC, Charlotte
$60,000.00–$100,000.00 yearly
You are ideal for this position if you enjoy making new contacts, are self-motivated, and if you are passionate about sales. The Sales & Marketing Department is often the first department to touch a...Show moreLast updated: 30+ days ago
Disaster Relief Project Manager

Disaster Relief Project Manager

JBW FederalStatewidw, NC, USA
Quick Apply
JBW Federal is a subsidiary company of the Kanaka Foundation -.An NHO who's mission is to support Native Hawaiians.You will receive a comprehensive benefits package that includes : .Annual membership...Show moreLast updated: 27 days ago
Agile Product Owner - Cyber Defense and Response

Agile Product Owner - Cyber Defense and Response

Ally601 S. Tryon Street, NC, United States
Full-time
At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing.From owning ou...Show moreLast updated: 30+ days ago
Disaster Relief Call Center Representative

Disaster Relief Call Center Representative

MCI, LCNC, US
Temporary
IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS.MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster rel...Show moreLast updated: 30+ days ago
Manager, Business Continuity and Disaster Recovery - Hybrid

Manager, Business Continuity and Disaster Recovery - Hybrid

XPOCharlotte, NC, US
Full-time
What you’ll need to succeed as a Manager, Business Continuity and Disaster Recovery at XPO.Bachelor degree or equivalent related work or military experience. IT Principals, Functions and BCDR requir...Show moreLast updated: 6 days ago
  • Promoted
Director of the Operational and Disaster Medicine Division and Fellowship

Director of the Operational and Disaster Medicine Division and Fellowship

Atrium HealthCharlotte, NC, US
Permanent
The Department of Emergency Medicine at Atrium Health Carolinas Medical Center seeks an emergency physician to join our faculty as . Director of the Operational and Disaster Medicine Divis...Show moreLast updated: 30+ days ago
Supervisor, Disaster Services

Supervisor, Disaster Services

American Red CrossNC, US
Full-time
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networ...Show moreLast updated: 30+ days ago
Advisor, Emergency Operations, Hurricane Response (P3)

Advisor, Emergency Operations, Hurricane Response (P3)

Save the ChildrenNC, US
$68,850.00–$76,950.00 yearly
Full-time
Save the Children transforms lives with accountability, integrity and a century of experience.When you join us, you join a community of professionals united in their commitment to making the world ...Show moreLast updated: 20 days ago
Incident Response Analyst I

Incident Response Analyst I

FlexentialCharlotte Corp, NC
30+ days ago
Salary
$24.33–$27.70 hourly
Job type
  • Full-time
Job description

Job Description :

Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments

A strong combination of technical analysis, troubleshooting, documentation skills, quick and friendly communication is vital to the IT Specialist role.

Key Responsibilities and Essential Job Functions

  • Provides initial analysis and triage for incoming customer calls, monitoring alerts, and customer submitted tickets.
  • Establish friendly initial communications to customers to let them know we hear and understand what the request / incident, and set concise and clear expectations to the customers’ requests and incidents in a prompt manner
  • Document resolution and proactive status updates to technical issues clearly for customers and team members
  • Works closely with our Level 2 support team to stay current on technology trends and information technology concepts
  • Collaborate with customers and teammates to determine improvement areas in capabilities and processes
  • Resolve customer requests and incidents with a high sense of urgency and ownership
  • Be a team player focused on collective improvement and growth
  • Align to ITIL best practices
  • High paced work environment, where our system administrators will need to prioritize workloads.
  • Effectively works with vendors to create resolution

Required Qualifications

  • Working knowledge of relevant operating systems (see below)
  • Attention to detail
  • Good organization, time management, and prioritization
  • Ability to troubleshoot and think critically
  • Effective communication skills, including phone etiquette, writing, and active listening
  • Great customer services skills
  • Thrives in a fast-paced environment
  • Continually seeking new knowledge curious by nature
  • Preferred Qualifications

  • Positive attitude with a strong sense of urgency and ownership of quality work deliverables
  • Excellent verbal and written communications skills
  • Associate degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
  • 1-3 years of system administration, network, or database administration experience
  • 2 -3 years of Customer Service experience.
  • Network +, Security + and / or CCNA desired
  • Microsoft MCP or MCSA preferred
  • Use of command line tools such as CMD, Telnet, SSH, GIT, and SCP (Powershell, Bash or VBScript language skills is a plus)
  • Current experience applying troubleshooting techniques across various server, application, and network technologies including :
  • Remote Desktop, SSH, FTP

  • Microsoft Server Technologies
  • VMWare and / or other virtualization technologies
  • Linux (or other
  • nix platforms)
  • VLAN’s, ACL’s, IP subnets
  • Networking and Switching concepts
  • Load Balancing
  • Firewall Configuration (Fortigate, Cisco ASA)
  • Physical Requirements

  • Ability to sit for extended periods of time
  • Walk or Stand for 50% of the time
  • Moderate or advanced keyboard usage
  • Lift 50 lbs.
  • Hourly Pay Range

  • Hourly pay ranger for this position is estimated to be ( $ 24.33- $27.70 ). However, the actual pay range depends on each candidate’s experience, location, and qualifications.
  • Benefits of working at Flexential

  • Medical, Telehealth, Dental and Vision
  • 401(k)
  • Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA)
  • Life and AD&D
  • Short Term and Long-Term disability
  • Flex Paid Time Off (PTO)
  • Leave of Absence
  • Employee Assistance Program
  • Wellness Program
  • Rewards and Recognition Program Benefits are subject to change at the Company’s discretion.