Discharge planner Jobs in USA

Job Description

Job Description

Healthy Connections is seeking a Discharge Planner to join the care team at our Little Rock Midtown clinic. This role is essential to ensuring patients experience a smooth, supported transition from provider visits to the next steps in their healthcare journey. The Discharge Planner works closely with providers, nurses, referral teams, and community partners to review care plans, address social determinants of health, and connect patients with appropriate services and resources.

This is a patient-facing, coordination-focused role that requires strong communication, organization, and independent problem-solving. Discharge Planners balance clinical coordination, administrative tasks, and community connection work throughout the day. This position is not new, but it has expanded responsibilities and plays a critical role in continuity of care, clinic workflow, and patient outcomes. Complete training is provided, and experience in a medical office or care coordination environment is strongly preferred. Volunteer hours are required as part of this role, reflecting Healthy Connections’ mission as a community health network.

About Healthy Connections

Healthy Connections is a Federally-Qualified Health Center serving Western and Central Arkansas for more than 25 years. Guided by our pillars of Community, Compassion, and Excellence, we provide integrated medical, dental, and behavioral health services designed to improve access, quality, and equity in the communities we serve. Our teams work collaboratively across disciplines to support whole-person care and long-term health outcomes.

Key Responsibilities Patient Relations & Care Coordination

• Attend post-provider visit consultations to review and understand patient care plans.
• Serve as a system navigator and primary point of contact for patients and families.
• Ensure patient charts are updated with specialist consults, hospitalizations, ER visits, and community service information.
• Coordinate specialty referrals, 340B pharmacy program benefits, behavioral health services, and other needed care.
• Act as a liaison between patients, primary care providers, insurance companies, and external healthcare partners.
• Assist patients in accessing healthcare benefits such as transportation, interpretation services, and medications.
• Review health summaries, problem lists, and medical histories annually.
• Provide clinic and community-based resource materials to patients as appropriate.
• Support high levels of patient satisfaction and encourage patient feedback.

Clinical & Team Support

Administrative & Compliance Duties

Qualifications

Work Schedule & Conditions

Benefits

Equal Opportunity and Civil Rights Statement

Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http : / / www.ascr.usda.gov / complaintfilingcust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all required information and send it to :

U.S. Department of Agriculture, Director, Office of Adjudication,

1400 Independence Ave., S.W., Washington, D.C. 20250-9410,

Fax : (202) 690-7442 or email at program.intake@usda.gov.

Monday to Thursday 7 : 45am to 6pm

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