Diversity and inclusion Jobs in Sunnyvale, CA

Senior Manager, Integrated Communications, Diversity Equity & Inclusion (DEI)

Pay $137500.00 - $240500.00 / year Employment type Full-Time Job Description

Req# : JB0037503 Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. What You’ll Do :

ServiceNow is committed to fostering a culture of belonging that helps our people to live their best lives, do their best work, and fulfil our company’s purpose. Our approach to diversity, equity, and inclusion (DEI) is one important way we deliver on those commitments. We are looking for a strategic, innovative communications professional to develop and oversee the strategic, integrated executive communications plan for ServiceNow’s Chief Equity and Inclusion Officer (CEIO), and communications for our overall DEI program. The ideal candidate will have a strong passion for storytelling and ability to craft emotional, modern, people-focused stories that inspire and engage our target audiences—as well as align to our CEIO’s individual voice and opinions. The role is responsible for the CEIO’s executive messaging platform, aligning it to ServiceNow’s brand voice and business strategies, as well as strategic plans to advance these narratives across employee experiences, external speaking opportunities, thought leadership content and bylines, and executive social media. You’ll also lead our strategic, integrated communications plan for our DEI program, including programs and experiences to bolster belonging internally and our annual DEI Report. The role regularly collaborates with other ServiceNow teams, such as public relations, content / thought leadership, social media, employee communications, and brand marketing, to distribute, amplify, and measure results. The role is ideal for a seasoned communications leader who has a proven track record of compelling, concise content, and who is experienced in advising executives on their internal / external communications. We are looking for someone who skillfully manages competing priorities, is a quick and creative thinker, excels at building relationships, is process oriented, brings rigorous attention to detail and a sense of urgency to everything they do. How You’ll Do It :

Serve as the communications lead for the Chief Equity & Inclusion Officer to build and define their strategic, integrated communications plan. This includes developing a thoughtful executive brand framework to ensure our CEIO is engaging in the right events, forums and channels to deliver the ServiceNow and People Pact story. Design and produce executive visibility programs that turn ideas into compelling narratives, frameworks, and creative storytelling concepts across speaking opportunities, social and thought leadership content and more. Prepare executives with rehearsals, scripts, storyboards etc., while project managing the overall communications schedules. Deliver executive-level work products including scripts, speeches, videos, and social media amplification plans. Establish and design processes to ensure timely execution through final publication and governance of all content. Serve as a resource across the Global Communications team to ensure message alignment and consistency across all audiences, including customers and partners. Work closely with the People organization’s leaders to ensure strong message alignment with CPO’s platform and calendar of upcoming events, social activations, and content plan. Partner with others across the team to ensure alignment and impact to our DEI, People Pact and people program communications. Manage and engage with communications agencies and contractors on a variety of projects and initiatives. Lead strategic, integrated communications plans for employees for large-scale, global DEI initiatives including (but not limited to) the annual company Diversity Report, key cultural moments, learning events, program updates, and more. Align and collaborate with public relations, content / thought leadership, social media, employee communications, and brand marketing. Lead the project management and strategy of ServiceNow’s annual Diversity Report, including working cross functionally with internal teams to build inclusive content. Partner closely across the People team to understand how programs and initiatives impact the DEI strategy and incorporate learnings into the CEIO’s communication plan. Leverage listening tools, analyze insights, and iterate communications plans as part of continuous improvement. Qualifications

Qualifications 8+ years corporate communications, public relations, marketing, or executive communications experience Experience with DEI programs Ability flex with fast growth and frequent change, and adapt plans and approaches in real-time (experience in a hypergrowth tech company is a plus!) Experience building and executing a multi-functional communications strategy Experience crafting executive-level thought leadership and social strategies aligned to external visibility programs Experience working in a matrixed environment; strong cross-functional collaboration skills and ability to drive coordination across stakeholders Business maturity and experience working with senior executives Exceptional messaging and writing skills; attention to detail and accuracy in all communications deliverables Ability to manage multiple communication projects simultaneously and drive strong work-back plans, designed to drive measurable goals and business outcomes. Can collaboratively work with C-Suite leaders, their teams, agency partners, business partners, and vendors are important. Strong natural ability to identify, develop, and tell a great story across multiple media BS / BA degree required, MBA or an advanced degree recommended For positions in the Bay Area, we offer a base pay of $137,500 - $240,500, plus equity (when applicable), variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note : Fraudulent job postings / job scams are increasingly common. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. About the company

ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations, and was also recognized for innovation.

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