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Clinical Trainer
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Cartessa AestheticsSacramento County, CA, United States- Full-time
Who is Cartessa…
Cartessa Aesthetics has redefined the aesthetic industry by sourcing, distributing, and marketing the most advanced technologies for plastic surgeons, dermatologists, physicians, and medical spas. As a privately held company, Cartessa has the unique flexibility to curate the most cutting-edge, clinically proven, and high-return-on-investment (ROI) devices —without being tied to a single manufacturer.
At the core of Cartessa’s success is its best-in-class Clinical Team , a group of highly skilled trainers who are not only experts in energy-based devices but also known for their collaborative culture, professional excellence, and unwavering commitment to customer success .
As a Clinical Trainer , you will play a pivotal role in educating and supporting both customers and internal teams, ensuring exceptional clinical expertise and patient outcomes . If you’re seeking a career with a company that champions innovation, teamwork, and continuous professional growth , there’s no better place than the Cartessa Clinical Team .
Role and Key Responsibilities
The Clinical Trainer is responsible for educating external customers and internal team members on all Cartessa Aesthetic devices.
Provide onsite training and support to new and existing customers as well other internal and external stakeholders
- Provide product re-training
- Provide education that is consistent with company policies and protocols
- Complete all administrative tasks such as training documentation, expense reports, customer scheduling, calendar management in an accurate and timely manner
- Complete outreach to customer no more than 3 business days from receipt of training assignment
- Provide feedback on training needs, clinical asset needs / enhancements to Director of Clinical Education
- Communicate customer issues and help work towards resolution
- Field questions from customers as needed
- Represent Cartessa Aesthetics at events, conferences, trade shows and workshops
- Keep up to date on Cartessa Aesthetic devices as well as industry knowledge through education provided by Cartessa as well as independent learning
Qualifications and Education Requirements
Preferred Skills