E commerce Jobs in New York, NY

Director, Commerce

Named Ad Age Best Places to Work for 10 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG leverages business strategy and transformation, creative, media, and insightsas well as its proprietary operating system, Allito deliver cutting-edge digital solutions and innovative media strategies.

Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods spans 85+ countries.

Who You Will Be Working With

At PMG, you'll lead a high-impact Commerce team spanning Retail Operations and Retail Mediapartnering with account leaders, Product, Alli, and Analytics to help brands win in modern marketplaces. You'll set the vision for how catalog health, PDP content, promotions, and paid media work together, and you'll turn that vision into scalable processes that drive measurable growth.

You'll work across a portfolio of clients, guiding strategy, elevating delivery standards, and building the frameworks that keep teams aligned and focused on outcomes. Your leadership will shape how we plan, execute, and learnensuring our tools, dashboards, and playbooks empower the team to move with clarity and confidence.

What You Will Do

• Own team strategy and operational success across a portfoliosetting priorities, establishing KPIs, and driving accountability across Retail Operations and Retail Media.
• Define and evolve playbooks for catalog architecture, PDP lifecycle optimization, promotional execution, and media campaignscodifying best practices and updating them as platforms evolve.
• Partner with Product, Alli, and Analytics to enhance internal tools, dashboards, and reportingtranslating front-line needs into features that improve visibility, speed, and decision quality.
• Translate client goals into scalable delivery modelsdesigning integrated workflows, SLAs, and QA guardrails that ensure consistency across listings, promotions, and media.
• Shape team structure, hiring plans, and career paths to support growth and capability maturity; mentor managers and leads to elevate craft and leadership.
• Guide annual and quarterly planning across accountsaligning omnichannel promotion calendars and media strategies with inventory, pricing, and PDP readiness.
• Oversee forecasting and ROI frameworksconnecting retail fundamentals to media investment decisions and measurement approaches.
• Champion a test-and-learn cultureprioritizing pilots, documenting outcomes, and rolling successful approaches into reusable playbooks.

What You Will Bring

What We Offer

Benefits vary by country, location, and geography to reflect local laws, norms, and expectations.

What Sets Us Apart

Being part of PMG means joining a company culture that's unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovationwhich often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.

In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.