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Patient Consultant
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Bosley IncBurlington, MA, United States- Full-time
Patient Consultant
Do you have the skills to fill this role Read the complete details below, and make your application today.
Previous 3-5 consultative sales experience required. Esthetics, hair, dental sales experience a plus.
Compensation : With a competitive base salary and an uncapped commission structure, top earners in this role achieve $100,000 - $200,000+ per year. This is achievable for ambitious and skilled sales professionals who are motivated to excel. We provide the tools, resources, and patient flow to help you reach these milestones and beyond.
Bosley, America's most experienced hair restoration specialist, with over 70 locations and more than 500,000 hair restoration procedures performed, is seeking a top-notch Patient Counselor to support our Burlington MA, Providence RI, and Hartford CT locations Make a difference in people’s lives every day while you’re earning a great living! . A career at Bosley means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows—we are the national leader in providing cutting-edge, personalized hair restoration solutions. We believe everyone deserves to have their best hair today and pursue their best life now.
Bosley is seeking a dynamic Senior Consultant with a passion for aesthetics to join our team. The Senior Consultant will conduct in-person consultations, guide patients through the Bosley process, and help them choose procedures that align with their goals. The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, and possess confidence, emotional intelligence, credibility, high integrity and an excellent work ethic. This position demands a highly motivated individual with robust negotiation and closing abilities, capable of addressing objections effectively in both face-to-face and virtual consultative settings.
Primary Responsibilities of a Senior Consultant :
Meet with new and existing patients to determine their goals and coordinate their treatment plans with the appropriate surgical team member (Physician) as the next step in their transformational journey.
Educate patients on our approach, procedures, processes, and financing / payment options available.
Manage the appropriate follow-up with both the in-center clinical team and the patient to ensure a great experience leading up to and through the procedure.
Develop and maintain a patient pipeline, including follow-ups with prospective patients.
Demonstrate leadership within your center location to keep the entire team informed, positive, and energized to support the best possible patient experience.
Required Skills / Qualifications :
Proven track record of sales excellence (at least 3 years) within a high-energy, fast-paced environment. Previous sales experience or direct involvement in one-on-one consultative selling in aesthetic sectors such as plastic or cosmetic surgery, cosmetics, hair replacement, laser hair removal, or related fields is highly valued.
Is a quick study : Has the ability to quickly build rapport, assess the patient’s needs, and create a sense of urgency to drive action.
Must have excellent interpersonal skills that build effective working relationships with patients, physicians, and other team members.
Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPIs).
Maintains professionalism and poise constantly, even when working under pressure.
Must be highly organized and detail-oriented with the ability to prioritize competing tasks.
Positive outlook and a passion for what we do!
Compensation :
At Bosley, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.
Compensation package includes : $50,000.00 - $65,000.00 base salary, overtime, and uncapped bonus (based on KPI and goal achievement). Total compensation ranges between $100,000.00 - $200,000.00+.
Benefits :
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K match, Short Term Disability, Long Term Disability, EAP, PTO, paid holidays and a $250 / mo. transit pass where applicable.
Preset consultations (warm leads provided)
Extensive training program
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you need assistance or accommodation during the application process due to a disability, please contact our HR department at 310-288-4442. We are here to support you in every step of the hiring process.