Education Jobs in Charlotte, NC

Director, Clinical Training & Education

Our mission is to improve the standard of patient care and quality of healthcare delivery by providing the best endoscopic products and services with a focus on QUALITY, CLINICALLY RELEVANT INNOVATION, and SIMPLICITY. Through leading edge R&D and manufacturing, PENTAX Medical provides endoscopic imaging devices and solutions to the global medical community.

We are an established medical device leader that is preparing for high growth. This means that PENTAX is looking to invest in its team and provide a collaborative and encouraging work environment.

PENTAX Medical is proud of its comprehensive benefits program and generous Paid Time Off and Holiday policy.

We are seeking a dynamic and experienced Director Clinical Training & Education to lead all training and education efforts for our flexible endoscopy portfolio in (EMEA Americas APAC). This role will oversee the development of clinical, technical, and sales training programs for internal staff and external healthcare professionals. The ideal candidate will bring a strong background in endoscopy, adult learning, and the medical device industry, with a passion for improving patient outcomes through education.

Responsibilities of Director, Clinical Training & Education:

• Lead the regional education strategy, design, and execution of clinical and product training programs related to flexible endoscopic systems and procedures, based on the overall Global strategy.
• Develop, identify and execute education objectives and strategies that align with core company strategy to strengthen brand and product awareness and increase sales efficiency.
• Develop and manage onboarding and continuing education for sales teams, clinical application specialists and distributor partners.
• Manage and support the design and implementation of educational programs and course materials from a functional perspective aligned with regional functional leaders like QARA, Compliance, IT and HRM.
• Establish and maintain training platforms, including LMS, simulation labs, and live procedural workshops.
• Measure training effectiveness using KPIs, certification outcomes, and post-training feedback; adapt strategies accordingly.
• Design physician and staff education for hospitals, ambulatory surgical centers, and GI labs to ensure safe and effective product use.
• Collaborate cross-functionally with regional Product Marketing, Sales and Compliance to ensure accuracy and relevance of training content.
• Ensure compliance with regulatory standards (e.g., FDA, ISO 13485, MDR) in all training documentation and practices.
• Identify, develop and engage key opinion leaders (KOLs) for the creation of educational content and peer to peer recommendation. Ensure the content to meet clinical trends and needs and align with the product mix in focus with the PENTAX Medical selling proposition.
• Manage the Clinical Education Manager; drive performance through leadership and mentorship.
• Manage the Sr Project Manager Training & Education; drive performance through leadership and mentorship.
• Responsible for the organisation of the PE training centre as well as the responsibility for the Animal Equipment pool.
• Identify, select and agree on 3rd party companies ensuring partnership for non PENTAX training events at the PE Training Center.
• Bachelor's degree in Life Sciences, Nursing, Education, or related field; advanced degree or clinical certification (e.g., RN, GI tech, MD) preferred.
• Minimum of 5 years' experience in training, clinical education, or product support in the medical device industry, with a focus on endoscopy, GI, pulmonology, or minimally invasive procedures.
• 3+ years in a leadership role managing cross-functional teams or training programs.
• Strong understanding of flexible endoscopic procedures, infection control, and reprocessing protocols.
• Proficiency with training technologies and tools (Showpad, LMS platforms).
• Excellent (interpersonal) communication and presentation skills
• English (expert level)
• Familiarity with ASC and hospital buying processes and staff structures. (for USA)
• Global training experience, including EU MDR and APAC regulatory awareness. (for EMEA and APAC).

It is the ongoing policy and practice of PENTAX Medical to provide equal opportunity in employment to all employees and applicants. No person shall be discriminated against in any condition of employment because of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.