Employee relations Jobs in Burbank, CA

Overview

The Account Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the proactive management of assigned enterprise client accounts of high complexity in our healthcare vertical. You will be responsible for building and maintaining strong relationships with key decision-makers, understanding the unique challenges of the healthcare industry, and providing innovative strategies to meet their needs. This role requires a deep understanding of how to service and consult on enterprise clients, exceptional financial acumen, and a commitment to delivering outstanding client service. How you'll make an impact Consulting/ Strategy & Solution Delivery: Acts as a client lead, helping to drive and execute strategic plans that will achieve our clients' goals. Financial management of client accounts, presenting annual projections, renewals and discussing contribution strategies and collaborating with internal teams to put together and present on tailored reporting and analysis. Oversee the implementation of and ensure seamless delivery of services and solutions with the support of our client management and data and analytics teams. Driving Client Service Cycle (Strategy, Renewals, Open Enrollment) Client Relationship Management: Develop and maintain strong, long-term relationships with executives and other key stakeholders in enterprise healthcare organizations and is supported by day-to-day account management. Act as a trusted advisor by understanding clients' business goals, challenges, and risk management needs Industry Expertise: Stay informed about trends, regulations, and emerging risks in the healthcare industry. Provide thought leadership and insights to clients, positioning Gallagher as a leader in the healthcare vertical. Work closely with Gallagher’s regional and national teams to leverage resources and expertise. Team Management: Ability to manage internal team and project manage various workstreams to ensure timely execution of quality client deliverables May offer training, development, and/or supervision to lower-level staff About You Required: Bachelor's degree with 8+ years’ client service and/or claims management experience required. Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality. Experience with Healthcare clients is a plus. Appropriate licensing for Life & Health Insurance. Behaviors: Successfully manages competing priorities, proficient is using technology as a tool to maximize productivity and quality, builds collaborative and mutually meaningful relationships with internal and external clients, and comfortably engages others in a consultative dialogue. Is willing to go the "Extra Mile" to achieve results that benefit the client, the Branch and Gallagher. Demonstrates composure, stamina, and resilience under pressure. Ability to work collaboratively within a team as well as independently. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.