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Employee relations Jobs in Honolulu, HI

Last updated: 16 hours ago
  • Promoted
Customer Relations Representative

Customer Relations Representative

Kaiser PermanenteHonolulu, Hawaii, US
Full-time
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Receives and services telephone and walk-in inquiries.Maintains patient / gu...Show moreLast updated: 20 days ago
  • Promoted
GUEST RELATIONS AGENT

GUEST RELATIONS AGENT

Blue Hawaiian HelicoptersHonolulu, HI, United States
$33,375.00–$48,400.00 yearly
Full-time
Offers in-person, face-to-face personalized.Focus on providing extraordinary service to our guests at every touch point with Blue Hawaiian, including the check-in, briefings, flight following and l...Show moreLast updated: 9 days ago
  • Promoted
  • New!
Guest Relations Specialist

Guest Relations Specialist

The Institute for Human Services, Inc.Honolulu, HI, US
$17.50 hourly
Full-time
The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of...Show moreLast updated: 16 hours ago
  • Promoted
GUEST RELATIONS AGENT

GUEST RELATIONS AGENT

Air Methods LLCHonolulu, HI, United States
$33,375.00–$48,400.00 yearly
Full-time
Offers in-person, face-to-face personalized.Focus on providing extraordinary service to our guests at every touch point with Blue Hawaiian, including the check-in, briefings, flight following and l...Show moreLast updated: 6 days ago
Employee Service Representative

Employee Service Representative

ProService HawaiiHonolulu, HI, USA
Full-time
Listed as one of Hawaii's Best Places to Work for over 17 years and Hawaii's Top 250 Businesses, at ProService our PROhana isn't just your co-workers, it's your community.Being a member of our PROh...Show moreLast updated: 30+ days ago
HR Employee Relations and Leaves Support Specialist

HR Employee Relations and Leaves Support Specialist

HMSAHonolulu, HI
Full-time
Hybrid Work Environment - Must reside in Oahu • •.Provides administrative and substantive support relating to employee relations issues as well as leave and accommodation cases.Works in collaboration...Show moreLast updated: 30+ days ago
  • Promoted
Specialist Employee Relations & Compliance

Specialist Employee Relations & Compliance

Bank of Hawaii, Inc.Honolulu, Hawaii, US
$48,460.00–$92,900.00 yearly
Full-time
Specialist Employee Relations & ComplianceJob Description.Under the direction of the Manager, implements, coordinates, monitors, measures, and provides leadership to the employee relations, cor...Show moreLast updated: 4 days ago
  • Promoted
Sr. Customer Relations Representative

Sr. Customer Relations Representative

Hawaii GasHonolulu, Hawaii, US
Full-time
This position has a progression.Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Performs the more complex and difficul...Show moreLast updated: 1 day ago
  • Promoted
Account Executive, Public Relations

Account Executive, Public Relations

Anthology Marketing Group, Inc.Honolulu, Hawaii, US
$47,000.00–$54,000.00 yearly
Full-time
The Account Executive - Public Relations serves as a primary client contact and ensures a high-level of strategic thinking, productivity and efficiency on assigned accounts.This role performs all p...Show moreLast updated: 20 days ago
  • Promoted
Professional Relations Representative

Professional Relations Representative

Hawaii Dental ServiceHonolulu, HI, United States
Full-time
The Professional Relations Representative (PR Rep) is responsible for establishing, servicing and growing relationships with the network providers (Commercial, Medicare and Medicaid), their staff a...Show moreLast updated: 2 days ago
  • Promoted
Customer Relations Associate

Customer Relations Associate

AWP Safety CompanyHonolulu, Hawaii, US
Full-time
AWP Safety is North America’s leading traffic control specialist.Our team of 6,500 professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home s...Show moreLast updated: 20 days ago
Dir of Collective Bargaining & Employee Relations (pos #89173)

Dir of Collective Bargaining & Employee Relations (pos #89173)

University of Hawai‘iHonolulu, HI
$115,400.00–$204,750.00 yearly
This position is responsible for providing support and direction for the University in all bargaining units employed by the University of Hawai'i, including but not limited to all civil service (Ba...Show moreLast updated: 30+ days ago
  • Promoted
Office Clerk - Employee Health

Office Clerk - Employee Health

Hawaii Pacific HealthHonolulu, HI, United States
Part-time
Job DescriptionFounded in 1921, Straub Benioff Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout th...Show moreLast updated: 2 days ago
Employee Relations Partner- REMOTE

Employee Relations Partner- REMOTE

Ryder System, Inc.Honolulu, HI, United States
$60,000.00–$70,000.00 yearly
Remote
RyderEmployee Relations Partner- REMOTE.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.The Employee Relations Partner is responsible for providing consistent, tactical Emp...Show moreLast updated: 30+ days ago
  • Promoted
Provider Relations Representative - Oahu

Provider Relations Representative - Oahu

AlohaCareHonolulu, Hawaii, US
$50,000.00–$64,000.00 yearly
Full-time
Are you ready for new challenges and new opportunities?.Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.Current job opportunities...Show moreLast updated: 6 days ago
  • Promoted
Labor Relations Manager - Waikiki

Labor Relations Manager - Waikiki

Hyatt Hotels CorporationHonolulu, HI, United States
$70,600.00–$88,100.00 yearly
If you're looking for a career with our Inclusive Collection, please click here to view job postings.Hyatt Regency Waikiki Beach Resort and Spa. Yearly US Dollar (USD) pay basis.The Labor Relations ...Show moreLast updated: 7 days ago
  • Promoted
Sr. Customer Relations Representative

Sr. Customer Relations Representative

Aireon LLCHonolulu, Hawaii, US
Full-time
This position has a progression.Apply below after reading through all the details and supporting information regarding this job opportunity. Performs the more complex and difficult as well as all cl...Show moreLast updated: 1 day ago
  • Promoted
Account Executive, Public Relations

Account Executive, Public Relations

Finn PartnersHonolulu, Hawaii, US
$47,000.00–$54,000.00 yearly
Full-time
FINN Partners’ Honolulu office is looking for an Account Executive to serve as a primary client contact and ensure a high-level of strategic thinking, productivity and efficiency on assigned accoun...Show moreLast updated: 20 days ago
Customer Relations Representative

Customer Relations Representative

Kaiser PermanenteHonolulu, Hawaii, US
20 days ago
Job type
  • Full-time
Job description

Job Summary :

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

Receives and services telephone and walk-in inquiries. Maintains patient / guarantor and insurance information on systems. Acts as representative for organization. Researches and resolves account inquiries. Maintains current knowledge of Kaiser health plan benefits and policies, and government programs and commercial insurances billing requirements.

Essential Responsibilities :

  • Receives and responds to inquiries from patients, insurance carriers, employers, staff and external agencies. Obtains and documents necessary information. Answers questions and resolves billing issues.
  • Greets, assists, and responds to customers. Utilizes telephone equipment and / or tools to ensure adequate handling of phone calls. Ensures adequate phone coverage to support volume of incoming telephone calls.
  • Receives and receipts payments received for receivables and forwards to data entry to prepare bank deposit and cash jacket.
  • Gathers and enters pertinent account information. Completes account reconciliation, correct billings and / or payment allocations. Documents accurate and complete account notes in tracking system for all account activity.
  • Researches documents and all other available sources to determine validity of refunds, adjustment or write-offs. Prepares refunds, adjustment and write-off requests. Submits request to data entry to process.
  • Manages credit balance report and ensures credits allocations and refunds are resolved within standards.
  • Tracks and validates co-pay maximum requests. Coordinates with claims as necessary and issues co-pay max cards and reports.
  • Maintains open communication with patients, insurance carriers, external agencies, and staff to assure proper and adequate exchange / interpretation of data and information.
  • Performs other duties and accepts responsibility as assigned.

Basic Qualifications : Experience

  • Two (2) years customer service experience.
  • One (1) year medical billing and collections experience.
  • Education

  • Associates degree in English, business or related field, or two (2) years directly related experience.
  • License, Certification, Registration

  • N / A
  • Additional Requirements :

  • Type 40 wpm.
  • 10-key by touch.
  • Demonstrated ability to motivate debtors to pay.
  • Demonstrated knowledge of and skill in adaptability, conflict resolution, customer service, interpersonal relations, multi-task oriented, oral communication, problem solving, teamwork, and written communication.
  • Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
  • Talking to co-workers, customers, outside vendors, and on the telephone.
  • Reading, writing, speaking, understanding English.
  • Training / giving and receiving instructions.
  • Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.
  • Preferred Qualifications :

  • Customer service experience in healthcare.
  • Medicare / Medicaid / HMO billing and collections experience.
  • Experience utilizing automated call distribution or multi-line phone system.
  • Familiarity with professional and hospital billing.
  • Certified Coding Specialist (CCS) by the American Health Information Management Association (AHIMA) or Certified Professional Coder (CPC) by the American Association of Professional Coders (AAPC).
  • Bachelors degree in English, business or related field.
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