Employee relations Jobs in Philadelphia, PA

Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations®. Significant ongoing investment in research and development has led to over 2,100 patents, award-winning designs, and successful clinical outcomes.

Össur is focused on improving people's mobility through the delivery of Prosthetics and Bracing & Supports solutions. Helping people live a Life Without Limitations is why we exist as a company.

About the Role

The Service Employee will be responsible for the inspection, troubleshooting, repair, and assembly of advanced lower and upper limb bionic devices. This role requires strong attention to detail, technical proficiency with specialized tools and software, and the ability to communicate effectively with both internal teams and external partners.

What You'll Do

• Perform precise assembly, repair, and maintenance of lower and upper limb bionic devices.
• Utilize specialized tools, including torque wrenches, small hand tools, and soldering equipment.
• Operate and navigate multiple software applications, testing devices, and diagnostic machines.
• Analyze and troubleshoot device performance issues to ensure optimal functionality.
• Process all returned items for evaluation and service.
• Accurately pick, pack, and ship customer orders.
• Collaborate with customer service and other external personnel to address technical inquiries and service needs.
• Maintain organized records of service work, repairs, and parts used.
• Adhere to Company's safety rules
• Adhere to Company Values - Honesty - Frugality - Courage
• All employees must be aware, have knowledge and shall have received general training in Quality requirements of Össur. Training takes place in the Onboarding process and in New Employee Orientation. More specific Quality training is job specific.
• Contributes to a safe working environment by maintaining own workspace and reporting any potential hazards.
• All training related to the quality management system is done in accordance to the Training Management Process (PR-00042).
• Exercises good use of company funds and property within the set guidelines. Maintains an honest and professional attitude as the company's representative always.

Who You Are

Why You'll Feel Good Working Here

Join our team if you want to make a lasting impact; we will support you along the way.

Össur is a leading global provider of prosthetics and bracing and supports solutions.

Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.

Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world).

Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers.

Important Warning : Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.