Employee relations manager Jobs in Long Beach, CA

SUMMARY :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location :

This role requires a hybrid work schedule out of one of our California office locations which include : Rancho Cordova, Concord, Fresno, Lafayette, Los Angeles, Newport Beach, Ontario, Pasadena, San Francisco, San Leandro, San Mateo, and San Ramon

Overview :

This specific role will be managing and working on a book of business that deals with Public Sector Accounts.

The Employee Benefits Client Manager works with the Producer or Client Executive to implement a client's benefits strategy and service the account. The CM is responsible for marketing as well as day-to-day client management and support. The CM's responsibilities include plan marketing, analysis of renewal designs and alternatives, preparing communication materials, conducting open enrollment meetings, collecting and preparing compliance materials, and servicing the day-to-day needs of the client.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Service :

• Establish and maintain the day-to-day business relationship with the client and becomes the first point of contact for client service needs;
• Work with clients, producers and other team members to implement a comprehensive customer service plan with focus on clients in the Public Sector;
• Prepare the Request for Proposal (RFP) for presentation to carriers (or marketing manager on large clients), including analysis of census, current and / or proposed benefit plan designs, market comparison data, and contribution strategies;
• Work with the CE to negotiate with carriers on clients' behalf for best available premiums, commissions and coverage;
• Coordinate and support clients regarding open enrollment meetings, including preparation of communication materials;
• Distribute resource information to clients to continually keep them informed of benefit trends, State and Federal legislation, rules and regulations;
• Advise clients on government reporting compliance issues, as appropriate;
• Assist with the preparation of client-specific compliance resources.

Personal and Organizational Development

KEY COMPETENCIES :

EDUCATION and / or EXPERIENCE :

CERTIFICATES, LICENSES, REGISTRATIONS :

The national average salary for this role is $75,000 to $83,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY JOIN EPIC?

Ranked #17 Top 100 Largest U.S. Broker by Business Insurance

Awesome Benefits : 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

LI-LL1 #LI-Hybrid #LI-Employee Benefits