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Engagement manager Jobs in Sterling Heights, MI

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Engagement manager • sterling heights mi

Last updated: 7 hours ago
  • Promoted
Customer Engagement Manager

Customer Engagement Manager

RyderTroy, MI, US
Full-time
Customer Engagement Manager (CEM).Salary is determined based on internal equity; internal salary ranges; market data / ranges. applicant's skills; prior relevant experience; certain degrees or certif...Show moreLast updated: 6 days ago
Manager

Manager

Tim HortonsRochester Hills, MI, United States
Full-time
Tim Hortons General Manager Lead, Inspire, Succeed!.Performance Bonus, Profit Sharing & Great Benefits.Join our team and lead with passion! As a. You foster a positive and respectful environment, en...Show moreLast updated: 1 day ago
  • Promoted
Customer Engagement Manager

Customer Engagement Manager

Michigan StaffingTroy, MI, US
Full-time
Move Your Career Forward With Ryder!.The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU). the education / development of cu...Show moreLast updated: 1 day ago
Member Outreach and Engagement Consultant, DentaQuest (Michigan)

Member Outreach and Engagement Consultant, DentaQuest (Michigan)

Sun LifeTroy, Michigan
Remote
Full-time
Must reside in Michigan, specifically around Lansing and Detroit.Member Outreach and Engagement Consultant develop member outreach initiatives that maximize goals related to improvements in oral he...Show moreLast updated: 30+ days ago
  • Promoted
Manager

Manager

Wendy'sHazel Park, MI, US
Full-time
Ensure a positive dining experience for your customers.Get food to our customers fast.Monitor and reinforce food safety procedures. Maximize store sales and profit goals.Ensure protection of Wendy's...Show moreLast updated: 30+ days ago
  • New!
Vice President for Student Affairs & Engagement

Vice President for Student Affairs & Engagement

ConfidentialRochester, MI, United States
Full-time
Vice President for Student Affairs & Engagement.Large public research university.The Company is seeking a Vice President for Student Affairs and Engagement to provide executive leadership in advanc...Show moreLast updated: 7 hours ago
  • Promoted
Manager

Manager

Urban Air Adventure ParksSterling Heights, MI, US
Full-time
Urban Air Adventure Park is gearing up to ACTIVATE AWESOME.We are seeking a highly-motivated candidate to support our vision. In this role, the Manager motivates, instills accountability and achieve...Show moreLast updated: 30+ days ago
Partner Engagement Associate

Partner Engagement Associate

AMERICAN HERITAGE LENDING LLCTroy, MI, US
Full-time
American Heritage Lending is looking for a Partner Engagement Associate who is passionate about the customer experience and wants to learn about non QM lending. No Lending Experience is required.A s...Show moreLast updated: 12 days ago
  • Promoted
  • New!
Manager

Manager

Subway - 11697-0Berkley, MI, US
Full-time +1
As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience . Ensuring that great food is prepared & served.Keeping our ...Show moreLast updated: 16 hours ago
  • Promoted
Manager

Manager

KFCSaint Clair Shores, MI, US
Full-time
Our team members are motivated, team oriented, friendly, dependable and driven to providing excellent guest service! A qualified candidate will serve our guests hot and fresh food in a clean and sa...Show moreLast updated: 30+ days ago
  • Promoted
Engagement Manager

Engagement Manager

VirtualVocationsSterling Heights, Michigan, United States
Full-time
A company is looking for an Engagement Manager, Strategic Transformation.Key Responsibilities Manage overall project execution, balancing client and team input to achieve objectives Act as a tru...Show moreLast updated: 30+ days ago
Genesis Community Engagement Manager

Genesis Community Engagement Manager

OneStream SoftwareBirmingham, MI, United States
Full-time
Genesis Community Engagement Manager.Location : Remote, USA.Compensation : $120,000.Benefits Offered : Vision, Medical, Life, Dental, 401K (Range a...Show moreLast updated: 30+ days ago
  • Promoted
Youth Outreach and Engagement Coordinator

Youth Outreach and Engagement Coordinator

LighthouseRoyal Oak, MI, US
Full-time
Title : Youth Outreach and Engagement Coordinator.Lighthouse MI is a growing non-profit, established in 2019 when Lighthouse of Oakland County and South Oakland Shelter joined forces to offer a stro...Show moreLast updated: 30+ days ago
Development Associate for Engagement

Development Associate for Engagement

Oakland UniversityRochester, Michigan, US
Full-time
Bachelor’s Degree or an equivalent combination of education and / or experience.A minimum of two (2) years experience in fundraising, program management. Excellent oral and written communication skill...Show moreLast updated: 30+ days ago
  • Promoted
Vice President for Student Affairs and Engagement

Vice President for Student Affairs and Engagement

InsideHigherEdRochester, Michigan, United States
Full-time
Vice President for Student Affairs and Engagement.Vice President for Student Affairs and Engagement (VPSAE), a senior leadership role central to advancing student success, belonging, and engagement...Show moreLast updated: 20 days ago
Vice President of Academic Engagement and Student Success

Vice President of Academic Engagement and Student Success

Baker CollegeRoyal Oak, MI, United States
Full-time
Vice President of Academic Engagement and Student Success.The newly appointed President of Baker College invites dynamic, thoughtful, and innovative leaders to join the leadership team.The new pres...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Maintenance Lead - Mobile Home Community

Maintenance Lead - Mobile Home Community

ParkLand Ventures, Inc. (MHP Manager LLC)Charter Township of Clinton, MI, US
Full-time
Windsor Farms Manufactured Home Community is looking for a hands-on Maintenance Lead who takes pride in quality work and keeping a community running smoothly. If you’re reliable, skilled, and ...Show moreLast updated: 11 hours ago
  • Promoted
Manager

Manager

Art & Jake's Sports BarSterling Heights, MI, US
Full-time
We are a high-volume sports bar and grill, a neighborhood favorite for families and individuals to celebrate a special occasion, catch the big game or just to have lunch or dinner.With over 100 tvs...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Manager

Manager

Subway - 22751-0Ferndale, MI, US
Full-time +1
As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience . Ensuring that great food is prepared & served.Keeping our ...Show moreLast updated: 16 hours ago
Customer Engagement Manager

Customer Engagement Manager

RyderTroy, MI, US
6 days ago
Job type
  • Full-time
Job description

Customer Engagement Manager (CEM)

Salary is determined based on internal equity; internal salary ranges; market data / ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc.

The salary for this position ranges from $50,000 to $60,000. Position is also eligible for a monthly incentive plan. Annual total earnings will range from $70,000-$80,000.

Move your career forward with Ryder! If you are up to the challenge, apply now to work for one of the largest and most respected names in logistics, transportation, fleet maintenance and supply chain services in the world!

The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the business unit (BU); the education / development of customer interest in additional Ryder services (including full-service lease, programmed maintenance, lease financing and fleet management services) by utilizing the Ryder sales process. The CEM's book of business will typically consist of smaller less complex local accounts with power fleet size opportunities of 1-4 units, smaller less demanding national accounts, smaller coordinated accounts whereby the economic buyer is not at this location(s).

In addition to a comprehensive benefit package, a 401(K) savings plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer :

  • Comprehensive training and the ability to continue your professional development
  • Regional and local Ryder resources to help guide and support as we grow this offering.
  • The stability and peace-of-mind that comes with working for a world-class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
  • 12 weeks of paid maternity leave.
  • Additional day of paid time off for military veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our customer's expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for you!

You must be willing to commit yourself to align with our core values : Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize technology as part of your daily routine is crucial.

In addition, you are the management and professional representative of the Ryder organization.

If your work experience and / or education aligns with the requirements and responsibilities listed below, apply now!

Essential functions :

  • Attain or exceed assigned sales quotas and profit targets. Maintain regular and consistent in person and virtual contact with customers to meet customer requirements. Develop a sales penetration plan to expand Ryder's wallet share. Segment account base by opportunity for growth, renewal (retention) and potential for risk of loss. Present Ryder services and capabilities. Develop relationships with all customer buying influencers. Develop complete understanding of customers' business, goals, and objectives. Work collaboratively with DTS / SCS to develop upsell opportunities for the application of those services as appropriate. Serve as facilitator between customers and Ryder departments or Ryder vendors.
  • Ensure contracted services are delivered to customers. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account. Develop knowledge base of competitive alternatives and identify share of wallet opportunities. Contribute to an effective transition of accounts sold upstream in Ryder's services portfolio. Update CRM with relevant account specific details and interactions.
  • Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & operations.
  • Customer education - providing customers with information on new services, changes in policies, and best practices for using the leased trucks efficiently.
  • Training and improvement of sales skills, industry knowledge and personal growth needs.
  • Additional responsibilities :

  • Performs other duties as assigned.
  • Skills and abilities :

  • Sales skills, required
  • Account management skills, required
  • Negotiation skills, required
  • Contractual leasing, required
  • Pricing, required
  • Qualifications :

  • Bachelor's degree in business, marketing, or transportation, or equivalent experience, required
  • 2 years or more experience providing service to customers, required
  • 2 years or more experience selling to customers, required
  • Travel :

  • Daily travel to customer locations within 75 miles of the Troy area.
  • Job category : Outside sales

    Compensation information :

    The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data / ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and / or long-term incentive plan based on the level and / or type. Compensation ranges for the position are below :

    Pay type : Salaried

    Minimum pay range

    Maximum pay range

    Benefits information :

    For all full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

    Ryder is proud to be an equal opportunity employer and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

    Important note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and / or badging or background requirements of the customer to which you are assigned.

    Security notice for applicants :

    Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com / careers.

    Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

    Current employees :

    If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.