Enrollment specialist Jobs in Thornton, CO

We are recruiting for a motivated Enrollment Trainer to join our team!

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Department

Enrollment Services

Job Summary

Under general supervision develops performs and evaluates new hire and ongoing training of Enrollment staff. Conducts quality assurance reviews of work completed in the Enrollment Services Department. Maintains and enforces a quality assurance program that promotes continuous improvement. Develops and delivers training materials for new and existing staff and provides ongoing training and support to Enrollment staff.

Essential Functions :

• Conducts new hire and ongoing training for Enrollment staff. (10%)
• Develops training schedules and materials for new hire and ongoing trainings and prepares these materials for distribution prior to each training session. (10%)
• Performs Quality Assurance reviews of all new hires to assess the effectiveness of the training and the readiness of the new hires to perform the required job functions. (10%)
• Maintains current knowledge of CBMS Medicaid Buy-In CHP CICP DFAP and Connect for Health Colorado program requirements and of all systems to verify relevant enrollment information. (10%)
• Ensures the accuracy of data entry into State CBMS system and Denver Health internal systems by performing case reviews. (10%)
• Conducts one-on-one coaching with Enrollment Specialists on a monthly basis concerning State CBMS system and Denver Health internal systems. (10%)
• Serves as gatekeeper for the Enrollment Services department by transferring cases to Enrollment Specialists and / or County Human Services departments. (5%)
• Monitors trends to minimize preventable errors and rectifies performance through coaching in order to reduce incorrect Medical Assistance program eligibility approvals. (5%)
• Provides training and support to Enrollment staff regarding CBMS Medicaid Buy-In CHP CICP DFAP and Connect for Health Colorado policies and procedures. (5%)
• Helps collect case files in response to internal and external audit requests and prepares responses to any resulting audit findings. (5%)
• Resolves CHP appeals under the direction of the training manager. (5%)
• Researches and submits help desk tickets to the Governors Office of Information Technology for the entire department. (5%)
• Works closely with State entities to resolve high profile and problematic buy-in cases. (5%)
• Promotes positive interpersonal relationships with fellow employees physicians patients and visitors. Treats all individuals with courtesy dignity empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications. (5%)

Education :

Work Experience :

Required and

Knowledge Skills and Abilities :

Shift

Work Type

Regular

Salary

$53400.00 - $80100.00 / yr

Benefits

Outstanding benefits including up to 27 paid days off per year immediate retirement plan employer contribution up to 9.5% and generous medical plans

Free RTD EcoPass (public transportation)

On-site employee fitness center and wellness classes

Childcare discount programs & exclusive perks on large brands travel and more

Tuition reimbursement & assistance

Education & development opportunities including career pathways and coaching

Professional clinical advancement program & shared governance

Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program

National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

Respect

Belonging

Accountability

Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test once a conditional offer of employment has been made.

Denver Health is an integrated high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center a 555-bed acute care medical center Denvers 911 emergency medical response system 10 family health centers 19 school-based health centers Rocky Mountain Poison & Drug Safety a Public Health Institute an HMO and The Denver Health Foundation.

As Colorados primary and essential safety-net institution Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community focusing on hiring and purchasing locally as applicable serving as a pillar for community needs and caring for more than 185000 individuals and 67000 children a year.

Located near downtown Denver Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.

Key Skills

Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 53400 - 80100