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Retention Executive - Entry Level
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AM ConsultingJersey City, NJ, USRetention Executive - Entry Level
DISHROSELAND, New Jersey, United States- Full-time
Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our award-winning Inside Sales & Retention team successfully influences existing and future customer decision-making by selling the value of DISH’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling!
Job Duties and Responsibilities
The Retention Executive position provides incredible opportunities to develop sales skills and grow a long-term career at a company that generates over $17 billion in revenue. DISH provides the training, development and tools to be successful.
Key Responsibilities
- Successfully sell DISH and Boost Mobile products and services to new and existing customers
- Assess each customer’s needs and offer the best value
- Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
- Effectively manage time, open to learning new methods and looking to advance as a sales contributor
- Build and maintain customer relationships
- Document customer information including demographic, billing, etc.
- Provide excellent customer service, listen to the customer and ensure their satisfaction
What’s In It for You?
Uncapped Commission and No Cold Calling, Ever .
At DISH, our Retention Executives handle 100% inbound calls. We give you the best tools, products and services on the market to fast-track your career. It’s all part of how DISH sets you up for success.
Compensation
20.50 / hour base pay plus uncapped commission. Target compensation is $68,000 / year, with the potential to earn significantly more based on performance. Top performers make well over six figures annually! You’ll also have the opportunity to promote two levels within your first year with commensurate title and hourly pay increase.
You’ll also receive :
Skills, Experience and Requirements
Environment
Salary Ranges
Compensation : $20.50 / Hour
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here : DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.