Epic trainer Jobs in Norfolk, VA

Job Summary :

Consulting Manager will provide clients healthcare consulting services by assessing the client’s business needs, recommending and implementing Epic and operational solutions, and managing deliverables to timeline and budget. Position reflects industry experience in a hospital or practice setting with the Epic Electronic Health Record (EHR) system.

Job Duties :

• Consults with clients to identify operational goals and needs then translates the client’s needs into detail requirement specifications
• Documents the current state workflows
• Reviews, analyzes, and modifies designated systems including completing configuration, testing, and documentation
• Ensures client engagement expectations and deliverable deadlines are met
• Prepares and completes action plans, determines system improvements, resolves problems, and implements necessary changes as identified
• Investigates alternative solutions including feasibility using vendor analysis and vendor evaluations
• Identifies new opportunities for implementation, optimization, upgrades, and ongoing application support in conjunction with MAS Business Development
• Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel.
• Other duties as required

Supervisory Responsibilities :

Supervises the day-to-day workload on assigned engagements and reviews work product

Qualifications, Knowledge, Skills and Abilities :

Education :

Bachelor’s degree, required; focus in Information Technology or Information Systems, preferred; OR eight (8) or more years of industry experience with EHR / Practice Management vendor systems, required

Experience :

Three (3) years of Epic build / optimization experience, required

Five (5) years of healthcare industry experience, with a vendor or consulting organization, or within a large provider-based delivery system, required

Experience with EHR vendor systems such as Cerner, athenaIDX, Allscripts, preferred

License(s) / Certification(s) / Affiliation(s) :

Epic Certification, required

Software :

Strong Microsoft PowerPoint skills, required

Proficient in the use of Microsoft Office Suite, especially Visio, required

Proficient in SharePoint, preferred

Language :

N / A

Other Knowledge, Skills & Abilities :

Executive presence, with the ability to act as primary contact on assigned engagements

Interpersonal – able to establish and maintain effective, professional relationships with all levels of client staff including senior leadership, BDO employees and the general public

Presentation – able to communicate information professionally and formally to client through meetings and written presentations

Leadership – proven ability to proactively lead and develop team to reach project goals and objectives

Independence – proven ability to manage small to medium projects including development of scope, project plan and timeline, status reports, and other tools to ensure successful client engagements

Excellent verbal and written communication skills, as well as presentation skills

Strong analytical and advanced research skills related to industry trends, market competition and technology

Solid organizational skills, especially the ability to meet project deadlines with a focus on details

Ability to successfully multi-task while working independently or within a group environment

Ability to work in a deadline-driven environment, and handle multiple projects simultaneously

Ability to interact effectively with people at all organizational levels of the Firm and with clients

Build and maintain strong relationships with internal and client personnel

Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel

Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel.