Executive Jobs in Norfolk, VA

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

Role summary :

This role is focused on providing bespoke, high-touch, end-to-end support for top quality leads to make connections and meetings with our Account Teams, and then follow through to ensure that the contact has been fully landed for mutual benefit to the customer prospect and Appian.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Role and responsibilities :

• Lead Engagement : Quickly engage priority executive-level leads, including both existing customers and prospects, from our priority segments to set meetings with Appian Account Executives and key experts as needed.
• Lead Sources : These leads are primarily from inbound sources and field marketing events (Appian and 3rd party events, referrals, priority digital channels). Cold calling is not a part of this concierge function.
• Lead Qualification : Qualify and prioritize leads with the theater leaders in Sales and Growth marketing based on their potential value and relevance to our strategic goals, ensuring alignment with the Account Teams' needs and objectives.
• Collaboration with Account Teams : Work closely with Account Executives and other key team members to understand their requirements and preferences for in-person meetings, tailoring engagement strategies accordingly.
• Customer Contact Engagement : Engage existing executive-level customer contacts, even if they are not currently active with us, to set up in-person meetings with account teams. This supports the acceleration of our expansion program.
• Targeted Outreach : Focus on very targeted executive / C-Suite decision makers at accounts for meeting setup.
• Stakeholder Communication : Serve as a liaison between executive leads and the organization, ensuring clear and effective communication and addressing any questions or concerns in a timely manner.
• Pre-Event Outreach : Provide tailored pre-event outreach to a highly selective list of executive-level guests for major Appian events, ensuring personalized communication and enhanced engagement.
• Event Coordination : Assist in the planning and coordination of executive-level meetings and events, including scheduling, logistics, and follow-up actions to ensure successful outcomes.
• Market Intelligence : Stay informed about industry trends and competitive landscape to provide valuable insights and recommendations for refining engagement strategies and tactics.
• Continuous Improvement : Continuously assess and refine engagement processes to enhance efficiency and effectiveness, incorporating feedback from Account Teams and other stakeholders.

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About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations-resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq : APPN]

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