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Experience • carlsbad ca
- Promoted
Client Experience Representative
Jon Renau Collection Inc. TSCarlsbad, CA, United States- Promoted
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Jon Renau Collection Inc. TSCarlsbad, CA, United States- Full-time
Client Experience Representative
Overview :
At Jon Renau, we offer our team members the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why good things really do come from Jon Renau!
Classification
Non-Exempt
Benefits :
- Medical - 100% Employer Sponsored Individual Plan Available
- Dental - 100% Employer Sponsored Individual Dental Plan Available
- Vision - 100% Employer Sponsored Individual Vision Plan Available
- Life Insurance - $25,000 Plan 100% Sponsored by Company
- Long Term Disability - 100% Sponsored by the Company
- Flexible Spending Account
- PTO - 3 weeks per year
- Holiday - 6 Paid Holidays Per Year
- 401K - With up to 6% Employer Match available
- EAP - 100% Employer Sponsored
- Additional : Options for supplemental AFLAC Plans; Sponsored company events, Employee discount on all Jon Renau products.
Reports to
Sales Team Lead
Summary / Objective
The Client Experience Representative is responsible for providing effective service for all the internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Cultural
Essential Functions / Responsibilities
Supervisory Responsibility
No Supervisory experience
Work Environment
This job operates in a Business casual office environment.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and / or move up to 20 pounds.
Position Type / Expected Hours of Work
Shifts are 7 : 30 - 4 : 00, 8 : 00 - 4 : 40, 8 : 30 - 5 : 00. However is based on business / client needs. Overtime may happen on occasion.
Travel
No Travel required for this position
Required Education and Experience
Additional Eligibility Qualifications
Work authorization / Security Clearance
Must be able to eligible to work in the United States of America
Other duties
Other miscellanies duties as assigned