The candidate will lead design for one or more cross-cutting features or product experiences that impact the overall user experience.
Sr User Experience Responsibilities : .User-Centered Design : Advoc...Show moreLast updated: 1 day ago
Promoted
CUSTOMER EXPERIENCE COORDINATOR
SuitsupplyMA, United States
$20.00–$22.00 hourly
Full-time
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey.
Consider yourself the store's lead ambassador of the brand and point of re...Show moreLast updated: 4 days ago
Promoted
CUSTOMER EXPERIENCE MANAGER
UKG (Ultimate Kronos Group)Lowell, MA, United States
$99,800.00–$143,450.00 yearly
Full-time
With 80,000 customers across 150 countries, UKG is the largest U.And we're only getting started.Ready to bring your bold ideas and collaborative mindset to an organization that still has so much mo...Show moreLast updated: 1 day ago
Promoted
Guest Experience Manager
CAVA - Eaglewood ShopsNorth Andover, MA, US
Full-time +1
At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prio...Show moreLast updated: 2 days ago
Promoted
Customer Experience Agent
Metro MedicalChelmsford, MA, US
$20.00 hourly
Full-time
Immediately hiring Full Time Customer Experience Agents!.We are looking for full time Customer Experience Agents to add to our growing team.
We provide on the job PAID training, no experience with o...Show moreLast updated: 23 days ago
Promoted
CUSTOMER EXPERIENCE MANAGER
CiscoMA, United States
Full-time
The application window is expected to close on : 3 / 3 / 24.Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.The preferred work locatio...Show moreLast updated: 1 day ago
Promoted
Lead User Experience Researcher
UKG, Inc.Lowell, MA, United States
$142,100.00–$204,200.00 yearly
Full-time
With 80,000 customers across 150 countries, we are the largest U.And we're only getting started.At UKG, we are helping organizations create great places to work by supporting the employee life cycl...Show moreLast updated: 29 days ago
Promoted
CUSTOMER EXPERIENCE MANAGER
Michaels Stores, Inc.MA, United States
Full-time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 4 days ago
Promoted
CUSTOMER EXPERIENCE REPRESENTATIVE
BRUNT WorkwearMA, United States
Full-time
We're leading the way in redefining the workwear category.Our mission is to engineer better boots and apparel for our country's tradesmen and women by working directly with real workers to learn wh...Show moreLast updated: 4 days ago
Experience Coordinator
Rich Products CorporationAndover, NY, GB
To support our Experience lead with day to day administrative duties.This role is an onsite role, normal working hours Monday to Friday.
Ensure reception area is kept clean, tidy and organised at al...Show moreLast updated: 30+ days ago
Promoted
Experience Manager
Ulta BeautyNashua, NH, United States
Full-time
A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts.
At Ulta Beauty, were transforming the world one shade, one lash, ...Show moreLast updated: 15 days ago
Promoted
PROVIDER EXPERIENCE CONSULTANT
CareBridgeMA, United States
Full-time
JR141867 Provider Experience Consultant.Responsible for providing quality, accessible and comprehensive service to the company's provider community.
Develops and maintains positive provider relation...Show moreLast updated: 1 day ago
Promoted
Customer Experience Team Member
Michaels StoresLowell, MA, United States
Full-time
Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.
Complete truck unloading and...Show moreLast updated: 1 day ago
Promoted
CLAIM EXPERIENCE PROFESSIONAL - HYBRID
Arbella Insurance GroupMA, United States
$25.00 hourly
Full-time
Exceptional opportunity to join our dynamic Claim Service Center Team!.At Arbella, we're focused on people.We work hard to attract and retain the best.
That means providing a great work environment,...Show moreLast updated: 4 days ago
Promoted
Guest Experience Manager
CAVA - Drum Hill RoadChelmsford, MA, US
Full-time +1
At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prio...Show moreLast updated: 2 days ago
Promoted
GUEST EXPERIENCE EXPERT
Marriott InternationalMA, United States
Full-time
Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.
Our Guest Experience Experts take the initiative to de...Show moreLast updated: 4 days ago
Promoted
User Experience Design Bootcamp
General AssemblyLawrence, MA, United States
Full-time
Launch a future-proof career designing digital experiences that power revenue, user loyalty, and product success.Distinguish yourself as a designer by compiling a portfolio to showcase solo, group,...Show moreLast updated: 7 days ago
Promoted
PATIENT EXPERIENCE REPRESENTATIVE - GENETICS
Children's Hospital BostonMA, United States
Full-time
The Patient Experience Representative I will be responsible for : .Demonstrating positive and effective customer service that supports departmental and hospital operations.
Greeting, screening and dir...Show moreLast updated: 1 day ago
Promoted
PROVIDER EXPERIENCE CONSULTANT
Elevance HealthMA, United States
Full-time
Provider Experience Consultant.JR141867 Provider Experience Consultant.Responsible for providing quality, accessible and comprehensive service to the company's provider community.Develops and maint...Show moreLast updated: 1 day ago
Promoted
SALESFORCE EXPERIENCE CLOUD
Syntricate TechnologiesNashua, NH, United States
Full-time
My name is Swati and I'm a recruiter at Syntricate Technologies Inc.Our records show that you are an experienced professional with relevant experience.
This experience is relevant to one of my curre...Show moreLast updated: 4 days ago
Planet Interactive is seeking a freelance Sr User Experience Designer who will be responsible for ensuring a seamless overall user experience across the product suite. The candidate will lead design for one or more cross-cutting features or product experiences that impact the overall user experience.
Pay : Up to $70 / hr
Location : Lowell, MA
Sr User Experience Responsibilities :
User-Centered Design : Advocate for user-centered design principles and best practices throughout the product development lifecycle. Champion customer-centric, responsive / adaptive design methodologies by Architecting, Designing and Supporting new interfaces / experiences
User Research : Collaborate with our User Research team and / or align on how to test concepts, perform task and user analysis, and lead or assist with user acceptance testing.
Collaboration : Work closely with design leaders and peers, user researchers, product managers, engineering partners, and other stakeholders to refine product requirements, ensure design feasibility, and align design solutions with business goals.
Information Architecture : Develop and maintain information architecture, including site maps, user flows, and wireframes.
UX / System Design : Strong ability to work, concept and drive vision that is scalable at the UX framework level. Define, document and delver scalable solutions including design criteria like entry / exit conditions, workflow branches and UX framework usage guidelines.
Design Prototyping : Create high-fidelity prototypes and design specifications to communicate design concepts effectively. Prototyping that succinctly illustrates hierarchy and navigation
Feedback Integration : Analyze feedback from users and stakeholders to iterate and improve designs continuously.
Documentation. Provide product teams with clear and actionable design guidance and contribute and represent product-level design discussions and workshops, ensuring we provide documentation that supports both user goals and business strategy.
Design Systems : Follow and contribute to the development and maintenance of design systems and style guides to ensure consistency across products. Creatively applying the principles and standards of our Design System in your practice, while contributing to its growth and evolution.
Mentorship : Provide guidance and mentorship to junior designers and team members and be role model of the company values and behaviors.
Sr User Experience Qualifications :
At least 7 years' UX work experience with a focus on product and UX / UI design across a variety of platforms including web, mobile & tablets and experience with industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite, InVision)
Excellent communication skills - communicating even complex concepts with clarity - verbally and in writing, in person and virtually
Excellent presentation skills - has the ability to effectively articulate design concepts and rationale to stakeholders of all levels.
Strong problem-solving and design thinking skills and the ability to think creatively to overcome design challenges
Skilled at defining design direction across multiple delivery platforms (responsive browser, mobile app, etc.) and at identifying, recommending and enforcing design patterns, processes and best practices
Effectively advocates for customer value through influencing, understanding and building consensus across disciplines
A strong design portfolio that clearly demonstrates your work and influence on design practice and process.
Preferred Sr User Experience Designer Qualifications :
Degree in Human Factors, Engineering, Design, Graphic Design, Media Arts or similar (preferred)
Experience within the Human Capital Management or Workforce Management industry, or other enterprise design-level solutions
Experience working in an Agile development environment
Experience contributing to the development and adoption of Design Systems, Pattern libraries and Style Guides.
Direct experience with product Localization and Accessibility.
Facility designing for various front-end technologies and frameworks (such as Angular React, Ember, Material, Bootstrap, Ionic)