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CUSTOMER EXPERIENCE GUIDE
DriveTimeTallahassee, FL, United States- Promoted
Freight Broker Agent - Experience Required
Logistic Dynamics Inc.Tallahassee, FL- Promoted
- New!
GROUNDMAN - NO EXPERIENCE REQUIRED
Pike CorporationFL, United States- Promoted
Temp Customer Experience Trainer
Teleperformance USATallahassee, FL, United StatesGuest Experience Manager
Omni Hotels & ResortsAmelia Island, FL, US- Promoted
- Promoted
Associate Director of Guest Experience
InsideHigherEdTallahassee, Florida- Promoted
Sales Representative | No experience needed
American Income Life AO - Sam MarzulaTallahassee, FL, USManager, Customer Experience
CFA InstituteRemote, FL- Promoted
Paid Research Participant- No Experience Needed
IncomeFindrTALLAHASSEE, FL, United States- Promoted
Payroll Specialist (Prevailing Wage Experience Required)
Confidential JobsFL, United States- Promoted
Experience Architect
VirtualVocationsTallahassee, Florida, United StatesGuest Experience Manager
CAVA - FloridaTallahassee, Florida, United States- Promoted
Healthcare Superintendent-AHCA Experience
LVI AssociatesFL, United States- Promoted
MEMBER EXPERIENCE SALES ASSOCIATE
Orangetheory - Franchise #0319FL, United StatesCUSTOMER EXPERIENCE GUIDE
DriveTimeTallahassee, FL, United States- Full-time
What's Under the Hood
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us!
That's Nice, But What's the Job?
Responsibilities of the Job (Or Better Known as, Your Next Destination)
Responsible for being fully involved in sales and customer experience activities, both virtual and in-store. Performs various detailed tasks throughout the dealership such as preparing titles, loan documents and taking down payments. Takes customers on test drives, demonstrating vehicle features.
- Is fully involved in sales and customer experience activities, both virtual and in-store. This includes all forms of communication and paperwork prior to a customer visit as well as in-person to provide solutions and complete the purchase.
- Partner with Managers and other Customer Experience Guides to delegate tasks and responsibilities, meeting customer and company needs.
- Understands and executes all administrative responsibilities including but not limited to deal documentation, underwriting, cash handling, inventory management, and meeting company provided expectations.
- Understands and executes company directives, initiatives, and expectations.
- Making phone calls, scheduling appointments, answering questions and educating potential customers about their options.
- Collaborating with team members to reach sales targets.
- Opening / closing the dealership when needed.
Knowledge, Skills and Abilities (The Good Stuff)
Phase 1 : Customer Engagement and Experience
Phase 2 : Inventory Management and Dealership Workflow / Operations
Phase 3 : Titles, Loans and Vehicle Processes
Requirements (a.k.a. What You Need to Get the Job Done)
So What About the Perks? Perks matter
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this : 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards : Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!