Family advocate Jobs in Cleveland oh

Job Description

Job Description

Are you a problem solver who likes working with the public? Your starting role as an Advocate makes you the first face our customers see and identify with Balance. Responsibilities include interacting with customers, managing the overall customer experience, maintaining cleanliness in the restaurant, responding to customer service concerns, and promoting our menu and culture.

Why Join the Balance Family?

Welcome to Balance Pan-Asian Grille! What started with less than ten people has grown into a thriving community of young, energetic work family members who love what they do. Today, we are a team of 100+ positive and hardworking individuals with a mission to create happiness through food. We envision fresh meals where every ingredient is prepared in whole form right here in our restaurant. We aim to continue investing in our team to grow and solidify our concept into reality.

The core values that drive us are love, community, innovation, transparency, and data analysis. Balance is a fast-growing company that is dedicated to reinvesting in our people and our culture. We appreciate your interest in joining our team and look forward to meeting you soon.

Work Life at Balance

Balance isn’t just a restaurant, it’s a lifestyle. Each one of our core roles—Advocate, Ninja, Samurai, and Bubblista—has a unique contribution to the Balance family. If you want to learn your way around a kitchen, improve the customer experience, and serve our community with fresh and delicious Tacos, Build-a-Bowls, Snacks, and Bubble Teas, then Balance is the place for you! Balance family members are cross trained across all roles and given a clear path for professional development in their preferred area. No previous experience is required, just a positive attitude and ability to be a team player.

Apply today!

If you’re serious about joining the Balance team, click the blue Apply button now! You’ll be asked to create a username and login, which you can access at any time on your computer or mobile device to finish the application. The application process takes approximately 10-15 minutes to complete and includes background information such as your personal contact information, work and school history, availability, and references, as well as two personality assessments that are optional to complete but help us get to know each other better.