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Family support worker Jobs in Tucson, AZ
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STUDENT WORKER - CUSTOMER SUPPORT SPECIALIST
Grand Canyon Education, Inc.AZ, United States- Promoted
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- New!
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Enterprise Medical RecruitingTucson, ArizonaSTUDENT WORKER - CUSTOMER SUPPORT SPECIALIST
Grand Canyon Education, Inc.AZ, United States- Full-time
Grand Canyon Education (GCE) is seeking a Customer Support Specialist to support the mission of Grand Canyon University through GCE's IT department.
Position Summary / Purpose :
The purpose of the Customer Support Specialist is to provide exemplary customer service and resolve inquiries or roadblocks students encounter at Grand Canyon University.
Primary Responsibilities / Accountabilities / Essential Functions :
- Provide stellar customer service over the phone.
- Deliver excellent live chat support for all students.
- Utilize critical thinking to troubleshoot and resolve computer issues students may be having while using GCU systems.
- Become familiar with LMS, Student Portal, GCU Media, and eBooks.
Equipment Used and Responsibility :
Qualifications :
Hours of Operation :
Monday - Friday : 6 : 00 am - 12 : 00 am
Saturday & Sunday : 7 : 00 am - 12 : 00 am
Experience / Education :
Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment :
You may be subject to termination if you fall below the minimum requirements.
Physical Requirements :
Pay Rate : Minimum Wage
Anticipated End Date : June 30, 2025