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Founded in 2014, Rhone is a wellness brand dedicated to championing Mental Fitness and creating clothing that's not only engineered for optimal style, comfort, and performance, but designed to enhance every aspect of the active individual's life. Led by brothers Nate & Ben Checketts, Rhone is fueled by a clear vision : positively impacting lives through a commitment to physical and Mental Fitness, inspiring community, and crafting performance-driven products. Rhone's purpose is straightforward yet impactful : to inspire those who challenge themselves in their relentless pursuit of progress.
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
About the role :
The Retail Key Holder will work on the frontlines ensuring that every customer has a positive and comfortable experience. They will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). The Key Holder will oversee other team members and open and close the store as needed. They should have a passion for fitness and living a healthy lifestyle.
What you’ll do :
- Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions.
- Mentor team members by being visible and setting an example for what great customer experience and product knowledge looks like.
- Deliver in-the-moment feedback and recognition to Retail Sales Associates as needed, both new and tenured.
- Foster and support a productive employee culture.
- Gather feedback from customers, store team members, and via observation to report to store management team.
- Deliver results while putting the customer first and applying an omni-channel mindset.
- Build relationships with customers, team members and business partners.
- Be a Rhone product knowledge expert educating customers on features and benefits.
- Assess the customer’s individual needs providing product recommendations.
- Maintain presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standards.
- Work with store management to ensure shipping and receiving are processed in accordance with Company standards.
- Maintain a neat and organized stockroom in accordance with Rhone’s organizational standards.
- Take initiative by jumping in on any task, asking questions and sharing ideas.
- Demonstrate inclusive behavior across team and customers.
What you’ll bring :
Job Requirements :
What you’ll get :
Primary location : Fashion Island - Newport Beach, CA
Reports to : Store Manager
The hourly pay range for this role is $18 - 24 per hour.
Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
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