Federal government Jobs in Charlotte, NC
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Federal government • charlotte nc
Last updated: 1 day ago
The Federal Customer Success Manager will be a trusted adviser to our key Public Sector customers.This person will be responsible for developing and maintaining customer relationships through effec...Show moreLast updated: 15 days ago
Are you a strategic thinker, passionate about leading and delivering solutions to the world’s most innovative companies? You have found the right team.
As a Government Treasury Consultant within our...Show moreLast updated: 30+ days ago
Central Campus - Uptown / Elizabeth.For part-time / adjunct faculty only : : .Projected average hours of work per week : : .
Required Cover Letter and Resume : .Perform general clerical tasks to include custome...Show moreLast updated: 20 days ago
Project Director, Federal Compliance.This role is instrumental in shaping best practices, mitigating compliance risks, and establishing a mature, sustainable.
Relocation assistance is available for ...Show moreLast updated: 30+ days ago
Charlotte Consolidated Accounting Office - HICLocation : 6030 East Independence Blvd, Charlotte, North Carolina 28212.The Accounting Clerk is responsible for computing, classifying, recording, and v...Show moreLast updated: 4 days ago
Reporting to the General Counsel, the Head of Government Relations will be responsible for managing and building upon LendingTree’s government relations program.
Strong regulatory background and und...Show moreLast updated: 30+ days ago
Are you looking for an opportunity to advance your career in the technology sales industry? Come join VectorUSA’s Federal Sales Team as an Account Executive.
You will build a successful sales practi...Show moreLast updated: 30+ days ago
Handles routine office inquiries from employees, students and parents.Assists in the day to day maintenance and responsibilities of the assigned department.
Responsible for clerical functions includ...Show moreLast updated: 1 day ago
We're seeking a Business Execution Associate to support the Domestic Settlements Team focused on U.Treasuries and Fed Reserve Bank activity.
This is a great opportunity for a detail-oriented profess...Show moreLast updated: 13 days ago
A company is looking for a Federal Account Executive to sell solutions to Federal Agencies and develop long-term partnerships.
Key Responsibilities Proactively reach out to prospective partners wi...Show moreLast updated: 11 days ago
Senior Associate, Federal Contracts.Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries.O...Show moreLast updated: 30+ days ago
We deliver unparalleled opportunities for growth and career advancement.Our dynamic, entrepreneurial culture supports your journey every step of the way.
Embrace new challenges and deliver real valu...Show moreLast updated: 30+ days ago
Description & Requirements The Subcontracts Senior Project Manager - Federal leads process implementation, change management, continuous improvement and data strategies in the Subcontract Ma...Show moreLast updated: 13 days ago
Director of Government Affairs | Ripple Fiber.We are looking for a Government Affairs Director to join our growing team.The individual must reside in our NC or SC market however this role will requ...Show moreLast updated: 23 days ago
The Adult Education office assistant will primarily provide assistance in the intake office with incoming calls and face-to-face inquiries from students, faculty, staff and the public; file and mai...Show moreLast updated: 30+ days ago
Come Build Your Career at Aecon!.As a North American leader in infrastructure development, Aecon is and building what matters for future generations to thrive! We lead some of the most impactful in...Show moreLast updated: 18 days ago
AppliedVR is creating a new reality in healthcare.We are pioneering immersive therapeutics (ITx), a new category of medicine, to treat intractable health conditions that affect millions of people a...Show moreLast updated: 9 days ago
Construction Project Manager - Federal Projects.Our client is a Top ENR general contractor specializing in federal projects, including government buildings, military facilities, and infrastructure ...Show moreLast updated: 3 days ago
Federal Customer Success Manager
SolarWindsCharlotte, North CarolinaFull-time
Treasury Consultant - Government Sector
JPMorgan Chase & Co.Charlotte, NC, United StatesFull-time
- Promoted
Part Time Federal Work Study - Theater Usher
Central Piedmont Community CollegeCharlotte, NC, USPart-time
- Promoted
Projects Director, Federal Compliance
TEEMACharlotte, NC, USFull-time
- Promoted
Federal Compliance Specialist
Hendrick Automotive GroupCharlotte, NC, USFull-time
Head of Government Relations
LendingTreeCharlotte, NC, United StatesFull-time
Federal Account Executive (Remote)
VectorUSACharlotte, North CarolinaRemote
Full-time
Federal College Work study
Southeastern CollegeCharlotte, NC, USPart-time
- Promoted
Business Operations Analyst - Government Securities Settlements
TalentBridgeCharlotte, NC, USFull-time
- Promoted
Federal Account Executive
VirtualVocationsCharlotte, North Carolina, United StatesFull-time
Senior Associate, Federal Contracts
KPMG-UnitedStatesCharlotte, NCFull-time
- Promoted
Senior Consultant, Government Contracting Advisory Services
HighspringCharlotte, NC, USFull-time
Subcontracts Sr Project Manager - Federal
MaximusCharlotte, USFull-time
- Promoted
Director of Government Affairs
Ripple FiberCharlotte, NC, USFull-time
Federal Work Study
Guilford Technical Community CollegeNorth Carolina, United StatesFull-time
Senior Project Manager, Federal
AeconCharolotte, NC, USFull-time
- Promoted
Carolinas - Territory Sales Manager, Government Services
AppliedVRCharlotte, NC, USFull-time
Construction Project Manager - Federal Projects
GpacCharlotte, North Carolina, United StatesFull-time
Quick Apply
- buying (from $ 39,000 to $ 262,500 year)
- facilities management (from $ 78,443 to $ 250,000 year)
- psychiatrist (from $ 20,000 to $ 246,870 year)
- physician (from $ 75,255 to $ 237,500 year)
- private equity (from $ 87,500 to $ 230,410 year)
- medical director (from $ 40,000 to $ 230,000 year)
- venture capital (from $ 195,000 to $ 225,000 year)
- investment banker (from $ 173,300 to $ 222,200 year)
- administrative director (from $ 66,250 to $ 222,200 year)
- banker (from $ 29,250 to $ 222,200 year)
- Santa Maria, CA (from $ 133,000 to $ 243,899 year)
- Santa Clarita, CA (from $ 133,000 to $ 243,899 year)
- Santa Rosa, CA (from $ 133,000 to $ 243,899 year)
- Santa Ana, CA (from $ 83,665 to $ 235,959 year)
- Sterling Heights, MI (from $ 72,500 to $ 235,650 year)
- Santa Clara, CA (from $ 140,864 to $ 224,049 year)
- Irving, TX (from $ 160,500 to $ 222,000 year)
- Alexandria, VA (from $ 116,875 to $ 209,500 year)
- Dallas, TX (from $ 137,625 to $ 203,025 year)
- North Las Vegas, NV (from $ 58,305 to $ 202,944 year)
The average salary range is between $ 86,049 and $ 172,500 year , with the average salary hovering around $ 119,579 year .
Federal Customer Success Manager
SolarWindsCharlotte, North Carolina15 days ago
Job type
- Full-time
Job descriptionSupport and educate federal customers about SolarWinds products and other use-case scenarios. Ensure revenue retention and identify opportunities to expand product adoption. Understand customers’ business, strategic goals, and requirements to demonstrate value-delivered outcomes with SolarWinds products through regular value-based interactions, project planning, and internal collaboration with various departments Conduct discussions and reviews with customers, developing an in-depth understanding of their environments, use cases, and potential challenges Proactively provide value for customers by keeping them updated on strategic initiatives, relevant industry trends, and other important developments, such as known issues, new features, or security fixes Provide operational support to customers during escalations by working together with other internal functions and helping to ensure a satisfactory resolution Become the voice of our customers within SolarWinds with a deep understanding and empathy with the customer experience, and representing and sharing their opinion with the department and SolarWinds Product Management and Engineering teams. Lead discussions with internal departments to help educate customers about SolarWinds’ product offering, use cases, and ROI, and help define and scope future engagements. Contribute to overall company net retention by working with the internal Sales and Renewals organizations to proactively identify and resolve potential customer churn scenarios and identify business expansion opportunities Mentor and support our Customer Success team Good verbal communication and presentation skills Ability to adapt the conversation to your audience Minimum 5+ years of relevant working experience in the IT Industry in a customer-facing role i.e. Customer Success Manager, Technical Account Manager, Technical Support Engineer, Sales Engineer Strong understanding of networking and security products and enterprise network infrastructure Experience with web technologies (HTTP, DNS, TCP, UDP, SSL / TSL, ICMP) Working knowledge of SQL Server is required General understanding of cloud concepts CRM and or ERP experience (Salesforce, NetSuite, Gainsight etc.) Strong problem-solving and customer management skills SaaS experience is an asset Any advanced-level knowledge in the technologies listed as basic understanding, including certifications is an advantage Bachelor’s Degree in Computer Science, Computer Engineering or equivalent advanced industry certifications are an advantage SolarWinds’ experience is an advantage Industry-recognized CSM certifications and project management certifications are an advantage Hands-on experience with network troubleshooting, like Wireshark, Fiddler, etc. is an advantage Experience in information security or the information infrastructure industry is an advantage Understanding of databases (Microsoft SQL, PostgreSQL, MySQL, MongoDB, etc) is an advantage Understanding of various routing and switching architectures (Cisco, Juniper, etc) is an advantage Hands-on cloud experience, cloud certifications are an advantage
Your Role
The Federal Customer Success Manager will be a trusted adviser to our key Public Sector customers. This person will be responsible for developing and maintaining customer relationships through effective adoption of our software to achieve customer retention, renewals, and upsell goals, while ensuring a best-in-class customer experience. The ideal candidate should have the following skills :
- Strong technical and customer service skills and the ability to manage customers during escalations.
- Ability to identify and drive business outcomes based on the customer’s use case and business priorities.
- Demonstrated ability to make data-driven decisions to drive product and service performance.
- A strong understanding of IT technologies, including database, networking, and security.
- Ability to build and sustain relationships with key customer stakeholders.
- Project management, risk management, critical thinking, and problem-solving skills.
- Strong communication and presentation skills
Your Impact :
Your Experience :
Preferred Experience :