Field application engineer Jobs in Charlotte, NC

Position Overview

A global Asset Management firm is seeking an Application Support Engineer to join their Charlotte team, you will play a critical role in ensuring the stability, performance, and reliability of their investment and trading applications. You will work closely with portfolio managers, traders, operations, and technology teams to support front-to-back office systems, resolve incidents, and implement enhancements that improve business outcomes.

Key Responsibilities

• Provide Level 2 / 3 support for critical investment applications, including order management systems (OMS), portfolio management tools, and risk platforms.
• Monitor application performance and proactively address issues to minimize downtime.
• Collaborate with development and infrastructure teams to troubleshoot and resolve complex technical problems.
• Manage incident response, root cause analysis, and post-mortem documentation.
• Support daily trading and operational activities, ensuring timely resolution of issues impacting business users.
• Participate in application upgrades, patching, and configuration changes.
• Maintain and improve monitoring, alerting, and automation tools.
• Document support procedures, workflows, and knowledge base articles.
• Ensure compliance with internal controls, security policies, and regulatory requirements.

Qualifications :

Preferred :

This role must sit out of the firms Charlotte, NC office.