Field interviewer Jobs in Phoenix, AZ

Job Description

Job Description

ABOUT ADOBE

Adobe Population Health ( APH ) is a women-owned health solutions company founded in 2018 committed to positively impacting the lives we touch . The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized the last two years as one of “ America's Fastest-Growing Private Companies ” by Inc. 5000 and has earned a " Best Places to Work " award from the Phoenix Business Journal four years in a row.

As one of the country's few fully integrated healthcare providers, APH offers a range of services which include case management, in-home / in-clinic wellness assessments, preventative care, transitional care, and social work services. APH offers customized services for Medicaid, Medicare, and the ACA / Marketplace lines of business.

POSITION PURPOSE

In the Field Manager role, you will be responsible for supporting a team of community healthcare workers (or as we like to call them Care Navigators) and their daily tasks. Also, as the Field Manager, you will conduct weekly audits, chart reviews, and answer those everyday questions for your field staff. In this role, you will be responsible for training and traveling up to 4+ hours to meet with teammates and coworkers to oversee member visits (aka a “ride-along”). Traveling is a big part of the position to ensure their employees are successful. As the Field Manager, you must be detailed oriented and show initiative on how to improve performance as well as have suggestions for efficiency out in the field.

This position works closely with our other Field Manager and reports to our Sr. Director of Quality. In this role, you may be responsible for traveling throughout the APH-supported states, including but not limited to AZ, LA, NV, NM, and OR.

This position offers a hybrid schedule. You will be reporting to the Phoenix office (conveniently located off the 51, Glendale Ave. and 16th St.) three days per work with the option of working remotely two, with typical business hours, Monday-Friday, 8a-5p.

DUTIES & RESPONSIBILITIES

• Travel up to 40%; regions are identified and updated based on business needs. Travel may include into other states for training and oversight of staff .
• Accomplishes department objectives by managing staff; planning and evaluating department activities .
• Maintains staff by recruiting, selecting, orienting, and training employees .
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards .
• Develops personal growth opportunities; coaches, counsels, and disciplines staff when necessary; Provides performance evaluations and assesses competency annually; Develops and monitors corrective action plans, as necessary .
• Establishes positive relationships with clients, caregivers, practitioners, and other team members.
• Conduct in-home assessments including performing preventative screenings on scheduled patients such as vitals, diabetic eye exams, bone density screenings, etc., following established guidelines as necessary and in training.
• Communicates job expectations, planning and monitoring and analyzing outcomes for opportunities of improvement .
• Interact with peers collegially, supporting efforts to improve outcomes throughout the organization.
• Support Nurse Practitioners in completing annual assessments for our Medicare and Medicaid population, including adults and children.
• Establish strategic goals by gathering pertinent business, financial, services, and operations information aligned with the organization .
• Identify urgent and emergent situations for proper intervention .
• Educate and provide company / clinical direction for staff on topics related to health conditions and clinical documentation.
• Participate in Quality Assurance Process Improvement .
• Compliant with all HIPAA regulations and maintain security of protected health information (PHI).
• Assumes responsibility for personal growth. Develops, maintains, and upgrades professional knowledge and practice skills through attendance at seminars, conferences and participation in continuing education and in-service classes.
• Other duties as assigned.

SKILLS & QUALIFICATIONS

EDUCATION, LICENSES, & CERTIFICATIONS

BENEFITS & TOTAL REWARDS

CHARACTER & COMPETENCIES

PHYSICAL DEMANDS

EQUAL EMPLOYMENT OPPORTUNITY

APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.