Field service engineer Jobs in West Jordan, UT

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an expansive culture and are looking for diverse, talented people to join Alcon! As a Field Service Engineer, one will be trusted to work on providing technical advice to customers including commissioning, installing, and testing of products / equipment in Utah and Colorado!

Primary Responsibilities :

• Collaborating with customers to provide technical and administrative support activities including repair, preventative maintenance and upgrades on Alcon surgical equipment within a geographical region, providing the highest level of service, increase customer satisfaction and achieve financial objectives.
• Provide timely technical services as required including phone support and onsite corrective maintenance, preventive maintenance, installation, and other service-related duties.
• Communicate equipment problems, quality issues and customer concerns to the appropriate in-house personal within the established guidelines.
• Expense management and perform duties within budgetary guidelines.
• Strategically promote, educate and market Alcon services to customers.
• Accurately handles company assets (Company vehicle, test equipment, computer, etc.)
• Provides timely and accurate documentation on services performed.

Key Requirements / Minimum Qualifications :

Preferred Qualifications :

How to Thrive at Alcon :

Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more!