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Culligan QuenchAustin, Texas Metropolitan Area, United States
1 day ago
Job type
Full-time
Job description
We are currently seeking a Field Service Technician for our Dallas / Austin, TX area market to perform all service work on our filtered water systems, including bottle less water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes installations, maintenance repairs, and preventative maintenance. The Field Service Technician also acts as the face of Quench, providing a positive customer service experience during site visits. The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide hands-on training upon hire.
Key Responsibilities :
Responsible for troubleshooting product for required repairs
Routinely change water filters, clean and sanitize water tanks, change UV bulbs and clear water lines
Visually inspect for leaks and malfunctions
Perform service agreement tasks and other job-related duties as assigned
Responsible for following company and customer safety policies and procedures
Maintain and comply with company vehicle maintenance policy and procedures
Technician will have strong technical and mechanical aptitude
Technician will have familiarity with basic tools and maintain ability to transport both equipment and tools to customer sites
Electronically transferring customer and company information
Regular and reliable attendance
Qualifications :
Experience in repair and maintenance
Strong technical and mechanical aptitude
Familiarity with basic tools and maintain ability to transport both equipment and tools to customer sites
Technical school degree preferred
General computer skills and experience working with application based software (phones / tablets) required
Microsoft Office and / or Salesforce experience preferred
Strong communication / customer service skills
Ability to pass a pre-employment drug screen
Physical requirements include ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds
Valid driver’s license with a clear or nearly clear MVR dating back five years