Financial aid Jobs in USA

Financial Aid Technician

The Financial Aid Technician is responsible for performing administrative, clerical, and customer service duties in support of student financial aid services. The position is housed at the Carroll Campus with occasional travel between campuses required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions :

• Greet visitors, answer telephones, respond to texts and emails, and provide financial aid information and resources to students, parents, and the general public (30%)
• Instruct students in correct procedures for completing forms and applications, special requirements and restrictions, and supporting documentation (20%)
• Evaluate financial aid applications and supporting documents for accuracy, clarity, and completeness to determine basic eligibility for financial aid (20%)
• Update appropriate BANNER screens related to document intake process (15%)
• Provide clerical support to financial aid staff as needed (10%)
• Other duties as assigned (5%)

Competencies :

Work Environment :

This job operates in a professional office environment. This role routinely uses standard office equipment and technologies.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 25 pounds.

Position Type / Expected Hours of Work :

This is a full-time position, mainly located on the Carroll Campus. Days and hours of work are typically Monday through Thursday, 8 am to 6 pm and Friday, 8 am until 12 pm. This position occasionally requires longer hours and some weekend work.

Travel :

Travel to other campus locations is required, as needed. Some overnight travel may be required.

Required Education and Experience :

High School diploma or GED and (1) year of work related experience.

Preferred Education and Experience :

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.