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We are looking for a self-motivated financial professional that is passionate about connecting with clients, collaborating with others and achieving their personal and professional goals.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Responsibilities :
Research and resolve escalated inquiries
Conducting investigative steps to identify the issues, research product information, and process complex or corrective transactions online
Provide information to the management committee members, agencies, or business leaders related to the escalated inquiries and complaints
Assist clients by facilitating trades, servicing accounts, providing transactional and navigational support, and educating clients when needed.
Responsible for supporting internal and external customers by providing moderately complex support services in account management, operations, documentation, funding, customer service and technical support.
Required Qualifications :
Active SIE, Series 7, Series 63 Required
Brokerage operations experience
Customer service experience
Strong written communication skills
Additional Information :
Hybrid schedule after training
IND1
Job Types : Full-time, Permanent
Pay : Up to $62,000.00 per year
Benefits :
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location : Hybrid remote in Charlotte, NC 28213