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The ideal Manager will oversee all Studio functionality including managing and growing multiple streams of revenue, new member acquisition and retention, and staff management and development.
Responsibilities and Duties
Lead generation including grass roots marketing and networking
Implement sales process to schedule prospects into Intro class
Experience in Membership sales
Manage staff schedule
Directly coordinate with all vendors, ensuring that studio retail / products are stocked with accurate inventory counts
Supervise Sales Representatives
Hire / Manage all instructors at the studio
Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
Review instructor evaluations performed by Master Trainers
Independently make decisions related to high level customer service
Collect out-standing dues
Maintain cleanliness and organization of the Pilates Studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking / community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
Any other duties as assigned
Qualifications and Skills
2+ years of fitness or relevant sales experience.
Confident in generating personal sales and training Sales Reps in sales
Ability to manage and drive 4 revenue streams : memberships, retail, private training, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgement.
An affinity and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Professional, punctual, reliable and neat.
Strong attention to detail and accuracy.
Trustworthy and ability to handle confidential information.
Ability to work harmoniously with co-workers, clients and the general public.
Proficiency with computers and Studio software.
Benefits and Perks
This position offers a competitive salary; based on experience & performance.