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Flex Jobs in Tempe az

Last updated: 1 day ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE, FLEX PAY

CUSTOMER SERVICE REPRESENTATIVE, FLEX PAY

Upgrade Inc.Phoenix, AZ, United States
$21.00 hourly
Full-time
Show moreLast updated: 1 day ago
  • Promoted
Security Guard - Multiple Sites - Flex

Security Guard - Multiple Sites - Flex

Allied Universal®Phoenix, AZ, US
$20.00 hourly
Full-time +1
Show moreLast updated: 26 days ago
Flex Security Officer

Flex Security Officer

Brosnan Risk ConsultantsPhoenix, AZ, US
$17.00 hourly
Show moreLast updated: 30+ days ago
  • Promoted
Vice President of Flex Pay Sales

Vice President of Flex Pay Sales

VirtualVocationsScottsdale, Arizona, United States
Full-time
Show moreLast updated: 5 days ago
  • Promoted
Slalom Flex (Project Based) - Business Analyst

Slalom Flex (Project Based) - Business Analyst

SlalomPhoenix, AZ, United States
$65.00 hourly
Full-time
Show moreLast updated: 10 days ago
  • Promoted
Zillow Flex Real Estate Agent

Zillow Flex Real Estate Agent

Wexler Realty GroupScottsdale, AZ, US
$196,492.20 yearly
Full-time
Show moreLast updated: 21 days ago
  • Promoted
Associate Customer Care Representative / Flex

Associate Customer Care Representative / Flex

Amica Mutual InsurancePhoenix, AZ, United States
$25.59 hourly
Full-time
Show moreLast updated: 1 day ago
Operations Associate - Flex

Operations Associate - Flex

SephoraScottsdale, AZ, US
$15.50–$20.50 hourly
Show moreLast updated: 9 days ago
  • Promoted
Zillow Flex Real Estate Agent

Zillow Flex Real Estate Agent

Sibbach TeamChandler, AZ, US
$196,492.20 yearly
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Zillow Flex Real Estate Agent

Zillow Flex Real Estate Agent

SPACEChandler, AZ, US
$196,492.20 yearly
Full-time
Show moreLast updated: 30+ days ago
Flex Security Officer

Flex Security Officer

SecuritasMesa, AZ, United States
$17.00–$20.00 hourly
Full-time
Show moreLast updated: 30+ days ago
Flex Merchandiser

Flex Merchandiser

DrivelinePHOENIX, AZ
$15.50 hourly
Part-time
Show moreLast updated: 30+ days ago
  • Promoted
Flex Solution Architect - US Remote

Flex Solution Architect - US Remote

Motorola SolutionsPhoenix, AZ, United States
Remote
Full-time
Show moreLast updated: 16 days ago
  • Promoted
Security Flex and Rover Officer

Security Flex and Rover Officer

Covey SecurityPhoenix, AZ, US
$20.00–$22.00 hourly
Full-time +1
Show moreLast updated: 9 days ago
Unarmed Flex Security Officer

Unarmed Flex Security Officer

PalAmerican SecurityPhoenix, AZ, US
Full-time
Show moreLast updated: 27 days ago
  • Promoted
Zillow Flex Real Estate Agent

Zillow Flex Real Estate Agent

Howe RealtyGilbert, AZ, US
$196,492.20 yearly
Full-time
Show moreLast updated: 30+ days ago
Security Officer - Flex

Security Officer - Flex

Allied UniversalPhoenix, AZ, US
$18.50 hourly
Show moreLast updated: 30+ days ago
Facilities Flex Crew

Facilities Flex Crew

Phoenix SunsPhoenix, AZ, USA
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Slalom Flex (Project Based) - Financial Analyst

Slalom Flex (Project Based) - Financial Analyst

Slalom ConsultingPhoenix, AZ
$45.00–$55.00 hourly
Full-time
Show moreLast updated: 3 days ago
FLEX SUPERVISOR - AIRPORT

FLEX SUPERVISOR - AIRPORT

Ace ParkingPhoenix, AZ, US
Show moreLast updated: 30+ days ago
CUSTOMER SERVICE REPRESENTATIVE, FLEX PAY

CUSTOMER SERVICE REPRESENTATIVE, FLEX PAY

Upgrade Inc.Phoenix, AZ, United States
1 day ago
Salary
$21.00 hourly
Job type
  • Full-time
Job description

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a Best Place to Work in the Bay Area three years in a row, Top Companies to work for in Arizona and one of the Best Engineering Department awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

About the Role :

As a Customer Service Representative working for the Flex Pay buy now pay later travel product, you will deliver top-notch customer service through phone calls, emails, chats, and text messages. We are looking for applicants who will go the extra mile for customers and uphold our values and standards. You will exclusively represent Flex Pay, collaborating with Upgrade's top-notch Customer Service organization to create delightful experiences and constantly improve. They are part of a top-notch team continuously raising the bar in the finance industry.

Pay : $21.00 / hour

Position Details :

  • Full-Time : (40hrs / Week)
  • Schedule : Sunday - Wednesday 6 : 00am-5 : 00pm PST or Saturday - Tuesday 6 : 00am - 5 : 00pm PST

What You'll Do :

  • Provide superior customer care through prompt, courteous, and professional answering of calls, emails, chats, and SMS / text messages
  • Aim to consistently exceed customer expectations by finding the best solutions for any problem
  • Provide thorough and accurate documentation to customer accounts across our communication channels
  • Identify areas of opportunity for optimizing results and improve customer satisfaction
  • Become an expert on all applicable tools and systems
  • Service accounts by investigating problems and finding resolutions to help overcome customer objections about payments while working towards solutions that best fit their needs
  • Build and maintain collaborative relationships with all team members
  • Meet and / or exceed production, quality, and customer service goals
  • Be an expert on our products and processes
  • Adapt to changing policies and procedures on a constant basis while maintaining high quality to your work
  • What We Look For :

  • Bachelor's or Associate's degree preferred
  • 1+ years experience in customer support or customer retention role, with extensive experience in phone and email communication
  • 6+ months of high volume call center experience required
  • Financial services and travel industry experience preferred
  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Strong problem solving and analytical skills
  • Team player seeking a fast-paced and challenging environment
  • Ability to thrive in a fast paced, changing environment
  • Demonstrated ability to multi-task and work in a fast-paced environment
  • Proficient in Microsoft, Cloud based products and Google apps
  • Nice to Have :

  • Experience in Hospitality / Travel, Finance / Lending, or eCommerce is a plus
  • What We Offer You :

  • Great open office space
  • Paid time off (PTO)
  • 401K matching
  • Comprehensive benefits package : Medical, dental, vision, life insurance & disability
  • Conveniently located in the heart of Downtown Phoenix close to light rail and public transportation
  • Paid parking or platinum pass
  • New Hire Training Program
  • Wellness Incentive Program
  • Kitchen fully stocked with snacks and beverage
  • LI-Onsite

    For California residents : Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.