Food and beverage manager Jobs in Yonkers, NY

Job Summary

The Food and Beverage Manager is responsible for food and beverage service departments, including scheduling, training, and direct supervision of front-of-the-house operations on a day-to-day basis. Ensure the Club’s service standards are being delivered by the food and beverage service team, and that member satisfaction is achieved. Maintain a high level of service and visibility on the floor to ensure that the wants and needs of the Club’s members and guests are consistently exceeded.

Job Tasks / Duties

• Work closely with the Clubhouse Manager and Dining Room Manager to set standards, supervise, and coach staff. In addition, recognize staff for the outstanding performance. Ensure efficient operations of the dining rooms and events. Responsible for implementing and maintaining training plans to ensure high-quality presentation and level of service within the department. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as special events and menu changes. Schedule and direct staff in their work assignments, while managing various dining areas and private events.
• Design floor plans according to reservations including dining area set-up based on anticipated member and guest counts.
• Generate a daily Manager on Duty report for both lunch and dinner services, summarizing feedback from members and guests, and ensuring any feedback is documented.
• Review all written Banquet Event Orders (Function Sheet) to determine appropriate staffing levels, room / station assignments, floor plans, and service plans as they relate to banquets, golf tournaments, and room set-ups.
• Audit POS system for menu item accuracy and improvement of server POS experience.
• Interact positively with members promoting events and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate, and document reservations. Facilitate communications with all departments to ensure needs are met.
• Develop and implement departmental standards with supervisors to ensure Club service is held to high standards, making them representatives of one of the finest Clubs in the Country. Delegate training responsibilities to ensure all food service personnel receive adequate training and can perform at desired levels for all skills as defined by their respective positions. Help to implement and provide daily menu knowledge and service training.
• Work closely with the Housemen to coordinate the appropriate and timely set up of all functions while maintaining standards of food, beverage, and meeting satisfactions. Communicate all daily activities, in person or by log, to staff to ensure a smooth transition and follow-up from one shift / day to another.
• Interact with the Director of Culinary, Kitchen staff, Housemen, and other Club departments and personnel to ensure synergy for all food and beverage services.
• Inspect to ensure all safety, sanitation, energy management, preventative maintenance, and other standards are in place and consistently met. Assure all standard operating procedures for revenue and cost control are in place and consistently utilized.
• Ability to come to work on time, to follow directions, accept constructive criticism, work with team and supervisors, treat co-workers, supervisors and members / guests with respect and courtesy.
• Performs other appropriate assignments and projects as required by the Clubhouse Manager.

Supportive Functions

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Clubhouse Manager based upon the requirements of the Club.

Job Knowledge, Core Competencies and Expectations

Education and / or Experience

Physical Demands and Work Environment

stretch and twist or reach.

Reports to : Clubhouse Manager

Supervises : Servers, Server Assistants, Food Runners