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Fraud investigator Jobs in Olathe, KS

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Fraud investigator • olathe ks

Last updated: 5 days ago
Fraud Investigator

Fraud Investigator

SpectrumOverland Park, Kansas
Full-time
Fraud Investigator (Customer Service) (CCO102).Do you have a passion for helping others? Looking for a Fraud Investigator position that values integrity and teamwork? If so, you’ll fit right in wit...Show moreLast updated: 30+ days ago
Special Investigator

Special Investigator

State of KansasKansas, US
$18.26–$19.65 hourly
Comprehensive medical, prescription, dental, vision, and additional coverage.Work-Life Balance programs : military leave, jury leave, funeral leave. Paid State Holidays (designated by the Governor an...Show moreLast updated: 30+ days ago
  • Promoted
Fraud Investigator

Fraud Investigator

Beacon Hill Staffing GroupOverland Park, KS, US
Full-time
Major Duties and Responsibilities.Actively and consistently supports all efforts to simplify and enhance the customer experience. Leverage appropriate resources to support the identification and ini...Show moreLast updated: 30+ days ago
  • Promoted
Investigator I

Investigator I

Elevance HealthOverland Park, KS, United States
$60,000.00–$108,000.00 yearly
Full-time
Location : This position will work a hybrid model (1-2 days / week).The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. Using appropriate system tools and ...Show moreLast updated: 5 days ago
  • Promoted
Fraud Risk Manager

Fraud Risk Manager

AccentureOverland Park, KS, United States
$100,500.00–$270,300.00 yearly
Full-time
C-suite executives and industry leaders to drive transformation across all areas of their businesses.Our mission is to help organizations realize sustainable growth, improve operational efficiency,...Show moreLast updated: 5 days ago
Fraud Investigator

Fraud Investigator

SpectrumOverland Park, Kansas
30+ days ago
Job type
  • Full-time
Job description

Fraud Investigator (Customer Service) (CCO102)

Do you have a passion for helping others? Looking for a Fraud Investigator position that values integrity and teamwork? If so, you’ll fit right in with Spectrum’s Customer Service team!

Spectrum maintains our 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too!

Spectrum’s Customer Service team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It’s a communication-focused job that allows you to showcase your real-time problem-solving skills.You’d be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance.

BE PART OF THE CONNECTION

As a  Customer Service Fraud Investigator , your focus is applying fact-finding methods to investigate potential fraudulent activity. You’llseek to achieve the optimal balance between customer experience and fraud prevention through interaction with callers. It’ll be a highly collaborative team environment, colleagues supporting customers as well as each other!

WHAT OUR FRAUD INVESTIGATORS ENJOY MOST

  • Evaluating and processing identity theft and customer validation claims
  • Assisting team leaders with escalated issues
  • Identifying and presenting opportunities for improved operational procedures
  • Working on a wide variety of investigations

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Experience : Fraud training : 3 years, Resolving difficult and escalated issues : 3 years
  • Education : High school diploma or GED
  • Technical Skills : Knowledge of cable / telecom operations, detection and analysis, and laws / regulations related to fraud and risk management
  • Skills : Excellent written and verbal communication with coworkers and customers
  • Schedule : Some travel required

    • Preferred Qualifications

  • Ability to solve practical problems with a variety of concrete variables and limited standardization
  • Extensive knowledge of billing cycles and cross divisional procedures
  • Effective organization and time management when multitasking

    • SPECTRUM CONNECTS YOU TO MORE

  • Dynamic Growth : The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
  • Supportive Teams : Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
  • Learning Culture : With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
  • Total Rewards :